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Event Security Operations Manager

3 months ago

Fort Collins, United States Precision Security Team Full time
Job DescriptionJob DescriptionDescription:

Precision Security Team is a veteran owned and operated company in the northern Colorado area. We service areas from Denver, CO to Cheyenne, WY. In operation since 2018, we have grown exponentially, being entrusted with many local government contracts, other critical sites, schools, patrol, events, etc. We pride ourselves with hiring veterans, previous law enforcement, and first responders. Those with experience in those areas are highly encouraged to apply. That being said, we uphold a commitment to equal opportunity employment and non-discrimination, ensuring all candidates that their qualifications will be considered regardless of their veteran or other protected status.


As an Operations Manager with Precision Security Team, you will be a motivated leader with a proven track record of managing operations and personnel effectively. You will play a key role in overseeing day-to-day security operations, implementing strategic initiatives, and fostering a culture of excellence within the team. Every employee at Precision Security Team owns the client's experience. It is of the utmost importance to uphold Precision Security Team’s professional image to the client, the public, and law enforcement at all times. It is imperative that you practice and demonstrate Precision Security Team’s core values and code of conduct each and every day.


Duties and responsibilities include but are not limited to:


Leadership and Management:

  • Provide leadership, guidance, and direction to security personnel, ensuring they are properly trained, motivated, and equipped to perform their duties effectively. Lead by example and promote a positive work environment conducive to teamwork and collaboration.
  • Oversee the day-to-day operations of multiple security sites, ensuring compliance with company policies, procedures, and standards.
  • Conduct regular site visits to assess performance, address concerns, and provide support to on-site supervisors and security personnel.
  • Collaborate with clients to understand their security needs and develop customized solutions to meet their requirements effectively.

Staffing and Deployment:

  • Coordinate the recruitment, selection, and training of security personnel for assigned sites, ensuring compliance with licensing and certification requirements.
  • Develop and maintain staffing schedules to ensure adequate coverage for all sites, taking into account varying operational demands and resource availability.
  • Implement efficient deployment strategies to optimize manpower utilization and respond promptly to emergent security situations.

Training and Development:

  • Develop and implement comprehensive training programs for security personnel, covering a range of topics including security procedures, emergency response protocols, and conflict resolution techniques.
  • Schedule regular training sessions and drills to enhance the skills and preparedness of security teams, fostering a culture of continuous learning and improvement.
  • Ensures security personnel attend required training as per company policy.

Performance and Risk Management:

  • Provide regular feedback, coaching, and performance evaluations to on-site supervisors and security staff, recognizing achievements and addressing performance issues in a timely manner.
  • Manage resources effectively, including staffing levels, equipment, and budget allocation
  • Ensure compliance with all relevant regulatory requirements, industry standards, and contractual obligations, maintaining accurate records and documentation as needed.
  • Identify potential security risks and vulnerabilities at assigned sites, develop mitigation strategies, and implement proactive measures to enhance security and minimize threats.

Client Relations:

  • Serve as the primary point of contact for client inquiries, concerns, and feedback.
  • Establish and maintain positive relationships with clients by addressing their security needs in a timely and professional manner while delivering exceptional service.
  • Collaborate with clients to conduct investigations, resolve security incidents, and implement corrective actions to prevent recurrence.

Company Core Values:

  • Integrity: In all we do, at every level.
  • Commitment: To our team, our clients, our community.
  • Development: Professionally, personally, collectively; always improving.

Pay: This position is a W2, salaried (exempt) position. The pay is $55,120 per year.


Colorado is an at-will employment state.

Hiring Process: Your application will consist of a resume and an assessment. Our hiring process begins with a thorough review of resumes and assessments to identify candidates who align well with our company’s needs. If your resume and assessment stands out, you will receive a call for an initial phone screen. Following a successful phone screen, we will invite you to an in-person interview with the hiring manager and other relevant management team members. Should you advance past this stage, a job offer will be extended to you no less than 24 hours later. After the offer is accepted, we conduct a background check and proceed with online onboarding.


Assessments will be scored based on answering the question, what your answer is, and proper use of grammar and written communication.


During the interview, we ask that you use the S.T.A.R. technique. The STAR technique is a structured method used to answer behavioral interview questions by clearly outlining a Situation, Task, Action, and Result. This approach helps candidates provide comprehensive and well-organized responses that showcase their skills and experiences effectively, and helps candidates provide answers that are coherent, concise, and impactful, making it easier for interviewers to assess their competencies and fit for the role.


Due to the high volume of applications we receive, please refrain from calling to inquire about the status of your application.

Requirements:

Key Competencies:

  • Strong security industry knowledge base
  • Management and leadership skills
  • Integrity and ethical conduct
  • Problem solving abilities
  • Attention to detail
  • Communication skills
  • Calm under pressure
  • Analytical thinking
  • Adaptability
  • Team building and motivation
  • Customer service orientation
  • Coachable
  • Self-starter

Required Qualifications:

  • 21 years of age or older
  • High school diploma or equivalent
  • Pass extensive law enforcement background check
  • Pass drug screen
  • Ability to obtain security guard license
  • Pass CO POST pistol qualification
  • Valid driver license
  • Motor vehicle record (MVR) with no violations, at-fault accidents, or traffic-related convictions in the past seven years
  • Ability and willingness to cover team’s shifts as needed

Preferred Qualifications:

  • Associate’s degree in criminal justice, security management, or similar field
  • Minimum 10 years law enforcement experience within the past five years
  • Military Veteran with honorable discharge

Physical Requirements:

  • Ability to use/maintain/operate issued firearm
  • Ability to stand for up to eight hours at a time
  • Ability to pass company basic hand-to-hand course
  • Ability to walk up and down stairs frequently throughout your shift
  • Ability to lift at least 50 pounds unassisted
  • Ability to wear gear belt and ballistic uniform carrier for the entire duration of your assigned shift