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Raceway Business Manager

2 months ago

Spokane, United States Kalispel Tribe of Indians - KTEA Full time
Job DescriptionJob Description

Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation.

Kalispel Hospitality

It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs:

CORE PURPOSE

We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting.

CORE VALUES

We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first.

Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible.

We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities.

Summary of Functions

The Raceway Concessions Manager is responsible for overall operations of food and beverage operations at Qlispé Raceway Park. Principal responsibilities include, but are not limited to inventory control, cost control, personnel hiring and management of staff along with general administration, training and development of staff, and bottom line results.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

•Ensures that all standards are upheld to a high degree.

•Ensures that all policies and procedures are upheld to a high degree.

•Ensures that all employees are familiarized properly and that employee file documentation is present as necessary.

•Works to optimize sales via superlative Q.S.C., local marketing, merchandising and coordination of staff.

•Properly schedules or supervises the scheduling of all shifts for optimum employee coverage. Keeps track of hours scheduled to eliminate overtime.

•Orders or oversees the ordering of products and supplies in such a manner that allows for a comfortable carryover without tying up cash with excess inventory or running out of proprietary items.

•Oversees the ongoing training and development of staff.

•Optimizes profitability through control of food cost, paper cost, labor, operating and cleaning supplies and interaction with purveyors.

•Ensures that all cash handling is in accordance with organizational policy, including oversight of team member tip procedures.

•Oversees the proper shift turnover.

•Collects and evaluates the shift huddles and checklists.

•Provides excellent leadership through team spirit, good people handling techniques, and proper work ethics.

•Conducts monthly audits of all shifts to ensure policies and procedures are in effect. Uses the monthly audits as a tool for improvement as opposed to an “inspection”.

•Ensures that personnel schedules are posted on a timely basis.

•Treats all employees with respect and dignity and insists that all employees do likewise.

•Ensures compliance with all federal, state and local law to include state health laws and health department directives.

•Responsible for maintaining a good attendance record.

•May be required to be a panelist for the Internal Review Board Hearings.

•This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned.

•Available for all shifts, seven days a week.

Supervisory Responsibilities: Manages Team Members in various raceway concession facilities and is responsible for the overall direction, coordination, and evaluation of this unit. The manager carries out supervisory responsibilities in accordance with the organization's policies and procedures, applicable laws and regulations. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problem.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•High school diploma or general education degree (GED), minimum of 2 - 5 years of related management experience.

•Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively after customers, or employees of the restaurant.

•Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Ability to apply concepts of basic math and algebra.

•Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

•To perform this job successfully, an individual should have knowledge of database software, Internet software; Inventory software, order processing systems and spreadsheet software.

•Able to deal with frequent change, delays, or unexpected events.

•Must have reliable transportation and a valid Driver’s license.

•Must be certified in all levels of the concessions operation.

Certificates, Licenses, Regulations

•Ability to obtain and maintain a Kalispel Tribal Work Permit.

•Washington State Food Handler Permit within 14 days of start date.

•Hepatitis A vaccination.

•Ability to obtain and maintain Mandatory Alcohol Server Training (MAST).

Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•Requires the ability to lift and/or move objects weighing up to 50 pounds.

•While performing the duties of this Job, the employee is regularly required to stand; walk, use hands to finger, handle, or feel.

•Reach with hands and arms. Talk or hear and taste or smell.

•The employee is frequently required to climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl.

•Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.

Work Environments: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently exposed to wet and/or humid conditions, occasionally exposed to tobacco smoke. The employee is exposed to moving mechanical parts, repetitive motions, extreme cold and extreme heat. The noise level in the work environment is usually moderate.