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Sales Coordinator

2 months ago

Oak Brook, United States Hyatt House ChicagoOak Brook Full time
Job DescriptionJob Description

JOB DESCRIPTION

The purpose of Sales Coordinator position at Janko Hospitality is to provide world class service to all guests. The sales coordinator will assist in the execution of the administrative process, service, detail and efficiently communicate to all departments the group needs from time of booking through check out date. This person should be service-oriented and outgoing.

Execute the non-selling functions of the department to allow sales staff maximum time for soliciting and securing additional business for hotel. Efficiently perform all assigned sales duties including processing incoming leads and executing sales reporting requirements. Ensure all deadlines are met, perform assigned duties, maintain sales data files and act as liaison between hotels and clients

  • Assist the sales staff in all sales related duties for group, corporate and catering related business.
  • Process all incoming business leads as directed by DOS.
  • Servicing of in-house groups and meetings from the sales office.
  • Input group blocks, rooming list, and reservations into Hilton systems.
  • Ensure all billing from groups and events are completed and sent out.
  • Detailing all meetings and events in BEOs and Group Resumes.
  • Act as a liaison between hotel sales office and client when needed.
  • Maintain files and sales databases as per company standards
  • Ensure efficient communication of group needs to hotel operations staff.
  • Execute assigned sales reporting and ensure all deadlines are met
  • Follow-up on all special projects and assignments given by the DOS
  • Other responsibilities as assigned.
  • Responsibilities are subject to change.

QUALIFICATIONS

  • Associate Degree (two-year college or technical school): or Work Equivalent
  • Must be proficient in Microsoft Office products
  • OnQ and OnQ R&I experience
  • Proficient with Delphi
  • Experience in a hotel preferred