Current jobs related to Customer Service Associate - Bentonville - NavitsPartners


  • Bentonville, United States Zips Car Wash Part time $12

    Job DescriptionJob DescriptionWhy You’ll Love This Part-Time Customer Service Associate Job  Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash - 1004 S Walton Blvd, Bentonville, AR 72712 is the perfect position for you! You will bring joy to people’s...


  • Bentonville, Arkansas, United States FedEx Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Retail Customer Service Associate. As a key member of our retail store team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and ensuring seamless transactions.Key...


  • Bentonville, United States The Acquisition Group Full time

    **Entry Level Customer Service Associate** Delta We are a rapidly growing Marketing/Consulting firm and currently, we are seeking individuals who want to provide superior customer service to our clients. We provide a **full training program** and many **career growth opportunities**. We are looking to fill a variety of roles, including Customer Service,...


  • Bentonville, Arkansas, United States FedEx Full time

    {"title": "Customer Service Representative", "subtitle": "Deliver Exceptional Customer Experiences", "content": "As a Customer Service Representative at FedEx Office, you will be the face of our brand, delivering exceptional customer experiences and providing solutions to meet customer needs. You will be responsible for taking orders, coordinating activities...


  • Bentonville, Arkansas, United States Excel Fitness Full time

    Position: Member Services Representative - Front DeskAbout the Role and Organization:As a Member Services Representative at the Front Desk, you will play a crucial role in fostering a friendly atmosphere at our fitness facility. Excel Fitness seeks dedicated individuals who are passionate about maintaining our Judgement Free Zone while exemplifying our core...


  • Bentonville, Arkansas, United States Atomic Weapons Establishment Full time

    Job Title: Guest Experience Event Team AssociateJob Summary:The Guest Experience Event Team Associate will provide exceptional customer service to all guests and members at Crystal Bridges Museum of American Art and The Momentary. This role involves working at various locations, including entrance lobbies, temporary exhibition locations, and special events....


  • Bentonville, Arkansas, United States Crystal Bridges Museum of American Art. Full time

    About the Role:The Guest Experience Event Team at Crystal Bridges Museum of American Art is seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Event Team Associate. This role is responsible for providing exceptional customer service to all guests and members, ensuring a positive and memorable experience during...


  • Bentonville, Arkansas, United States Zips Car Wash Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Zips Car Wash. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive and enjoyable experience for our guests.ResponsibilitiesWelcome and engage with customers in a...


  • Bentonville, Arkansas, United States First Western Bank Full time

    Job OverviewFirst Western Bank is seeking a highly skilled Customer Service Ambassador to join our team in Bentonville. As a key member of our branch lobby, you will be responsible for delivering exceptional customer experiences, ensuring seamless financial transactions, and fostering strong relationships with our clients.Key Responsibilities:Assist...

  • Service Advisor

    3 hours ago


    Bentonville, United States Plaza Tire Service Full time

    Job DescriptionOverview: Join the winning team at Plaza Tire Service! In business since 1963, Plaza Tire Service has 75 locations across Missouri, Illinois, Kentucky, and NW Arkansas. We are a growing business and a leader in our industry. Plaza Tire Service is big enough for you to make a career and small enough to care that you do. We're seeking a...


  • Bentonville, Arkansas, United States Eurest Full time

    CULINARY SERVICE ASSOCIATELocation: Walmart Marketside LaborSchedule: Full time, Monday - FridayRequirement: Previous experience required, Strong Computer SkillsPay Rate: $15.50 per hourJob OverviewSummary: Responsible for the preparation, presentation, and serving of food as necessary.Key Responsibilities:Conducts preparation tasks including washing,...


  • Bentonville, United States NatureSweet Full time

    NatureSweet®is the single-source solution for greenhouse-grown vegetables and is the #1 best-selling brand in snacking tomatoes. The largest vertically integrated agriculture company in North America, NatureSweet guarantees great-tasting produce year-round, both organic and conventional. Our vegetables are carefully grown, harvested, and packaged by more...


  • Bentonville, Arkansas, United States Atomic Weapons Establishment Full time

    Job SummaryThe Atomic Weapons Establishment seeks a highly skilled and dedicated Protection Services Associate to join our team. As a key member of our operations and administration division, you will be responsible for ensuring the safety and security of our museum, its collections, and our visitors.Key ResponsibilitiesProvide a Safe and Secure Environment:...


  • Bentonville, Arkansas, United States Eurest Full time

    CULINARY SERVICE ASSOCIATELocation: Walmart Marketside LaborSchedule: Full time, Monday - FridayRequirement: Previous experience required, Strong Computer SkillsPay Rate: $15.50 per hourJob OverviewSummary: Responsible for the preparation, presentation, and serving of food as necessary.Key Responsibilities:Conducts preparatory tasks such as washing, peeling,...

  • Plaza Tire

    2 months ago


    Bentonville, United States Plaza Tire Service Full time

    Overview: Join the winning team at Plaza Tire Service! In business since 1963, Plaza Tire Service has 75 locations across Missouri, Illinois, Kentucky, and NW Arkansas. We are a growing business and a leader in our industry. Plaza Tire Service is big enough for you to make a career and small enough to care that you do.We're seeking a Sales and Service...


  • Bentonville, Arkansas, United States Arisa Health Full time

    About the RoleArisa Health is seeking a highly skilled Bilingual Customer Service Representative to join our team in Rogers. As a key member of our service delivery system, you will play a vital role in ensuring the efficient and effective implementation of our intake process for new and returning clients.ResponsibilitiesProvide exceptional customer service...


  • Bentonville, Arkansas, United States Atomic Weapons Establishment Full time

    Organization Overview:The Atomic Weapons Establishment is dedicated to ensuring the safety and security of our nation through the management of nuclear weapons and materials. We strive to maintain a secure environment that supports our mission and the well-being of our staff and visitors.Position Title: Security Services AssociatePosition Type: Part-TimeFLSA...


  • Bentonville, Arkansas, United States Excel Fitness Full time

    Position: Member Services Representative - Front DeskAbout the Role and Organization:As a Member Services Representative at the Front Desk, you will play a crucial role in fostering a friendly and inviting atmosphere within our fitness facility. Excel Fitness seeks dedicated individuals who are passionate about maintaining our Judgement Free Zone and...


  • Bentonville, Arkansas, United States Excel Fitness Full time

    Position: Member Services Representative - Front DeskAbout the Role and Organization:As a Member Services Representative at the Front Desk, you will play a vital role in fostering a friendly and inviting atmosphere within our fitness facility. Excel Fitness seeks dedicated individuals who are passionate about promoting our Judgement Free Zone and...


  • Bentonville, United States Arisa Health Full time

    Arisa Health is seeking candidates to fill a Bilingual Customer Service Representative position in our Rogers school-based departments.Candidates must be able to fluently communicate in both English and Spanish. Arisa Health is Arkansas' largest and most comprehensive nonprofit behavioral health provider. Formed by the affiliation of 4 long-standing Arkansas...

Customer Service Associate

4 months ago


Bentonville, United States NavitsPartners Full time
Job DescriptionJob Description

Position: Customer Service Associate
Location:
Springdale, AR
Duration:
6 Months

Schedule: 2nd shift Sun-Tues, every other Saturday 8 pm – 8 am
Training Schedule: Mon-Fri 8 am – 5 pm (May include Sat/Sun for additional off-shift training)

Position Summary:

The Customer Service Associate (CSA) is responsible for managing the relationship between carriers, customers, and sales groups for their assigned accounts. The CSA will ensure high levels of customer service by becoming deeply familiar with the customer's organization, product needs, processes, and procedures, and partnering with the Sales team.

Key Responsibilities:
  • Customer Relationship Management:

    • Serve as the primary contact between the supply chain and assigned external customers.
    • Analyze incoming emails and determine prompt resolutions.
    • Establish and maintain positive, effective relationships with key internal contacts.
  • Dispatch Systems Utilization:

    • Utilize several dispatch systems (TES, LME, Four Kites, OTR) and external scheduling systems (Retailix, Retail Link, UNFI, One Network, etc.) to problem-solve for all business units.
    • Maintain knowledge of internal policies, procedures, and software applications.
    • Maintain knowledge of external customers’ organizational structures, procedures, and other pertinent information.
  • Problem Solving & Cost-Effective Solutions:

    • Identify and implement creative solutions to resolve issues that negatively impact the delivery process.
    • Positively represent the company and ensure accurate delivery of products to external customers.
    • Utilize available resources to identify the most cost-effective solutions.
  • Administrative Duties:

    • Answer emails, confirm deliveries, and track for on-time delivery.
    • Handle up to and possibly exceeding 300 emails per day.
    • Ensure that all aspects of the delivery process are handled efficiently.
Qualifications:
  • Education:

    • Bachelor’s degree or equivalent work experience in transportation or logistics is preferred.
  • Experience:

    • 1-3 years of business experience in transportation or logistics.
    • Experience in a transportation field role such as Dispatcher, Transportation Associate, or Operations Associate.
  • Skills:

    • Proficient with MS Office applications.
    • Strong written, oral, and interpersonal communication skills.
    • Conflict management, problem-solving, and negotiation skills.
    • Ability to multi-task and maintain a positive attitude.
    • Must be on time and dependable.
  • Additional Requirements:

    • No job hopping; looking for a candidate who desires a long-term career.
    • Soft skills: Ability to multi-task, punctuality, dependability.
    • Temp to Hire: Yes.
    • Supervisory: N/A.
    • Travel: No travel required.
Team & Interview Details:
  • Team Size: 12 members.
  • Number of Positions: 1.
  • Pay Rate: [***] (Please insert the pay rate).
  • Interview Process: In-person, 1 round.
  • Timeframe: Interviews to be scheduled ASAP.