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Front Desk Agent

2 months ago

Hopewell Junction, United States LaScala Leasing Full time $18 - $20
Job DescriptionJob Description
Job Summary
We seek a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include communicating with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Must be reliable and have reliable transportation.

Qualifications
  • Friendly and outgoing personality
  • Familiarity with hospitality industry standards
  • Proficient in English; knowledge of other languages is a plus
  • Computer literacy
  • Able to resolve issues with a customer-focused orientation
  • Part-time shifts available Saturday and Sunday 8-4,4-12, 12-8 Monday through Friday 4-12, 12-8