Customer Service Representative
4 weeks ago
Job Title: Front Desk Agent
Job Summary:
We are seeking a friendly and outgoing Front Desk Agent to provide exceptional service to our hotel guests at LaScala Leasing. The Front Desk Agent will be responsible for assisting guests with the check-in and check-out processes, issuing room keys, and processing payments. Additionally, the Front Desk Agent will communicate with housekeeping staff to coordinate room availability, answer guest inquiries, and complete paperwork promptly and accurately.
Responsibilities:
- Provide exceptional customer service to hotel guests
- Assist with check-in and check-out processes
- Issue room keys and process payments
- Communicate with housekeeping staff to coordinate room availability
- Answer guest inquiries and complete paperwork
Qualifications:
- Friendly and outgoing personality
- Familiarity with hospitality industry standards
- Proficient in English; knowledge of other languages is a plus
- Computer literacy
- Able to resolve issues with a customer-focused orientation
Work Schedule:
Part-time shifts available Saturday and Sunday 8-4, 4-12, 12-8; Monday through Friday 4-12, 12-8
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