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Community Counseling Case Manager

4 months ago

New Port Richey, United States Youth and Family Alternatives, Inc Full time
Job DescriptionJob DescriptionDescription:

WHO IS YFA?

We tackle some of the world's toughest problems. Our employees are an incredible group of compassionate, committed individuals, drawn by the opportunity to make a difference. Year over year, our employees report they are proud to work here and are willing to go above and beyond in service of our mission to create a safe, nurturing environment for children.


Youth and Family Alternatives, Inc. (YFA) was founded in 1970. Our purpose and role is to serve children and families in crisis, providing programs that encourage healing, restoration, and success for those we serve. This is why “Family” is our middle name Our hardworking 350+ team members work in partnership with communities and families, providing a full range of services across the state of Florida.


No matter the role, we believe every team member at YFA has a critical role in supporting our children and our communities and we constantly strive to ensure a positive, purpose-driven, dynamic work environment for you to learn, grow and meet your fullest potential.


Put your talents to use in a culture of care where you can make the world a better place.
POSITION SUMMARY:This position involves providing part-time assistance in managing cases of truant and problematic youth and their families. It requires using advanced techniques in individual and family support sessions, all under the direct supervision of the Team Supervisor and the Program Director.
WHAT YOU WILL DO:
  • Assist the Team Supervisor and Program Director with:
  • Conducting assessments
  • Preparing treatment plans
  • Monitoring school attendance
  • Offering school support
  • Providing case management as appropriate
  • Must have a high level of autonomy
  • Possess moderate to complex job skills
  • Demonstrate strong written and verbal communication skills
  • Assist the Team Supervisor with:
  • Managing a moderate case load
  • Ensuring timely and accurate paperwork and file information
  • Managing interactions with clients, co-workers, interested parties, and supervisors
  • Maintain a moderate range of internal and external contacts
  • Facilitate large groups and manage varied group dynamics
  • Arrive at work on time and ready to work
  • Adhere to EEO compliance and maintain a workplace of dignity and respect
  • Work cooperatively in a group/team setting
  • Show respect to others
  • Take guidance and direction from supervisors
  • Abide by the core values and mission statement of the agency
  • Proficiency in Microsoft tools
  • Provide case management and support services to assigned truant clients and their families, including:
  • Determining eligibility
  • Intake, assessment, evaluation, and referral
  • Providing transportation
  • Monitoring school attendance
  • Schedule and conduct client visits at convenient locations
  • Schedule and conduct informal and formal contacts with individuals who have information about or an interest in specific clients
  • Maintain contact with assigned schools that initiate truancy/ungovernable referrals
  • Complete documentation related to case management services, including:
  • Contact notes
  • Assessments, testing, screening, intake forms, interview notes
  • Correspondence and statistics
  • Conduct client and family support and education sessions
  • Serve as an advocate for clients, including:
  • Staffing cases in the Truancy Arbitration process
  • Initiating CINS/FINS petitions to the court as necessary
  • Representing YFA and/or the child in court
  • Maintain up-to-date knowledge of laws, DCF, DJJ, and other agency guidelines
  • Complete client follow-up according to established guidelines
  • Handle crisis calls from clients and non-clients
  • Make presentations about YFA, programs, services, and related issues
  • Participate in meetings and work sessions related to service provision
  • Provide input on changes/enhancements to programs and services
  • Participate in staff meetings (when available)
  • Conduct community outreach programs
  • Participate in required trainings
  • Complete other tasks as assigned to ensure clients receive necessary services and administrative tasks are completed
  • Perform other duties as assigned by the immediate supervisor or Program Director
Location: This position will be based in the Polk County area.Requirements:

WHAT YOU NEED:

Bachelor’s Degree; with related experience in case management preferred.


WHAT’S IN IT FOR YOU?

At YFA, we are as dedicated to our team members as we are to our mission YFA provides:

  • 14 Days of PTO, Incrementally Increasing Annually
  • 13 Paid Holidays
  • 5 Days Parental Leave
  • Medical, Dental, and Vision Insurance
  • Short-Term Disability and Long-Term Disability
  • Supplemental Accident, Critical Illness, and Hospital Indemnity Insurance
  • Paid Life Insurance
  • Legal Services
  • ID Monitoring
  • Pet Insurance
  • Employee Assistance Program
  • Tuition Reimbursement
  • Immediate eligibility for 403b Savings Plan with match after 12 months
  • Continuous training and professional development opportunities

And of course, an opportunity to make the world a better place


Youth and Family Alternatives is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws. We adhere to the principles of affirmative action and strictly prohibit any form of discrimination or harassment based on these protected characteristics.


Youth and Family Alternatives complies with applicable federal, state, and local laws governing nondiscrimination in employment. This commitment extends to all aspects of employment, including recruitment, selection, promotion, transfer, training, working conditions, compensation, benefits, and other privileges of employment.