Case Manager
4 weeks ago
House of Ruth is seeking a skilled Case Manager to join our team. The successful candidate will be responsible for developing a therapeutic relationship with clients, assessing their strengths and needs, and creating a case management plan to support their goals.
Key Responsibilities:
- Orient new participants and meet regularly with clients in the office and in the community.
- Develop a therapeutic relationship, assess strengths and needs, and formulate a case management plan.
- Complete and maintain accurate documentation reflecting all case management and counseling functions and activities.
- Communicate essential issues to relevant contacts and gather information from other sources.
- Identify resources and link adults and children to a comprehensive set of services.
- Advocate for services to assist families.
- Establish and maintain professional contacts with House of Ruth staff and staff from other organizations.
- Accompany and/or transport clients to appointments as needed.
- Develop and conduct psycho-education and support groups and activities.
- Provide positive role modeling and supportive counseling.
- Ensure families adhere to program expectations and address instances of non-adherence.
- Maintain a safe, secure, and non-violent environment for all occupants.
- Effectively manage emergencies and follow standard procedures.
- Monitor medications and conduct urine toxicology screens.
- Screen telephone calls and walk-ins and provide crisis intervention.
- Attend training sessions and meetings.
- Complete the initial assessment process of perspective clients.
- Provide on-call support and ongoing briefings to the program coordinator.
Requirements:
- Bachelor's Degree in Social Work or related field.
- 1-2 years' experience in a case manager role.
- Experience working in a residential setting preferred.
Preferred Qualifications:
- Strong analytical, planning, and organizing skills.
- Self-starter with good time management skills.
- Strong working knowledge of MS Office 365.
- High level of interpersonal skills to handle sensitive and confidential situations.
- Excellent written and verbal communication skills.
- Good problem-solving skills.
- Team player with demonstrated ability to work with cross-functional teams.
- Ability to communicate and present across levels up to executive leadership.
- Demonstrated ability to teach others.
- Must be willing to travel up to 25% throughout the DC area.
- Must be able to work a flexible schedule due to the 24/7 operation of House of Ruth programs.
- Exhibit a passion for working with women and/or children.
Additional Information:
The House of Ruth is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
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