Customer Service Representative/Teller
4 months ago
FVCbank
Customer Service Representative/Teller
Job Description
Title Customer Service Representative/Teller
Department Branch
Reports to Branch Manager
Job summary
The primary role of the Customer Service Representative (CSR)/Teller is responsible for the delivery of bank products and services to consumers and small businesses. Position is responsible for professionally presenting bank products and services to existing and prospective customers, assist customers with banking needs, as well as maintaining compliance with State and Federal regulations and Bank policies and procedures.
Summary of Essential Job Functions
The CSR/Teller will provide customers with excellent service, including greeting customers by name and building a rapport with customers that generates customer loyalty. In the CSR role, the CSR/Teller provides sales assistance to walk in customers by utilizing the fundamentals of the sales process, including working with customers to determine their financial needs and recommend appropriate products and services to meet those needs. Supports branch in achieving its sales and customer retention goals. The CSR/Teller also ensures compliance with operational, security and audit procedures, preventing fraud and protecting customer assets. In addition, in acting as a Teller, the CSR/Teller will process daily monetary teller transactions, mail transactions, deposits, withdrawals, check, loan payments, etc. The CSR/Teller will also be completing all facets of branch opening and closing procedures, teller balancing functions, vault and balancing procedures under bank dual control policies and procedures, maintain branch activity logs for BSA reporting, monetary instruments and currency In/Out as well as generating CTRs as required. In order to assist the branch team, additional duties maybe assigned as needed.
Minimum requirements
High school diploma or GED
6 months prior banking experience, specifically as a teller
Ability to focus on task and be detail oriented
Positive attitude
Computer skills
Strong analytical skills
Excellent written and verbal skills
Abilities required
Extraordinary customer service
Self-starter
Team player
Leadership skills
Strong written and verbal communication skills
Strong and effective planning and organizational skills
Desired Skills
Prior sales experience
Mathematical skills
Strong relationship builder
Essential Functions
Ability to sit, stand, kneel and bend for extended periods of time
Must be able to operate a computer keyboard, mouse, and other computer components
Lifting and transporting heavy to moderately heavy objects
Ability to converse and exchange information with customers and all levels of staff within the organization
Ability to observe, perceive, and identify data
Ability to travel via air, rail, automobile, and/or bus
Disclaimer
The position for which you are applying is one that would have access to cash, financial instruments,
financial transactions or confidential customer financial information. The Bank has determined that personal financial responsibility is substantially related to preventing misuse of misappropriation of financial instruments or information which is essential function of the position for which you are
applying. A consumer report and additional background reports are requested of all applicants on that basis.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
We are an Affirmative Action/EEO Employer. We do not discriminate on the basis of race, color, religion, national origin, physical or mental disability, protected veteran status, sex, gender identity, sexual orientation or any other characteristic protected by federal, state or local law.
Apply at www.fvcbank.com / Careers Tab
-
Customer Service Representative/Teller
4 weeks ago
Reston, United States FVCB Full timeFVCbankCustomer Service Representative/TellerJob DescriptionTitle Customer Service Representative/Teller Department Branch Reports to Branch Manager Job summary The primary role of the Customer Service Representative (CSR)/Teller is responsible for the delivery of bank products and services to consumers and small businesses. Position is responsible for...
-
Customer Service Representative/Teller
4 weeks ago
Reston, United States FVCB Full timeFVCbankCustomer Service Representative/TellerJob DescriptionTitle Customer Service Representative/Teller Department Branch Reports to Branch Manager Job summary The primary role of the Customer Service Representative (CSR)/Teller is responsible for the delivery of bank products and services to consumers and small businesses. Position is responsible for...
-
Customer Service Representative/Teller
2 weeks ago
Reston, Virginia, United States FVCB Full timeJob Title: Customer Service Representative/TellerFVCB is seeking a highly skilled and customer-focused Customer Service Representative/Teller to join our team. As a key member of our branch team, you will be responsible for delivering exceptional customer service, providing sales assistance, and ensuring compliance with operational, security, and audit...
-
Customer Service Representative
3 weeks ago
Reston, Virginia, United States Capital Bank, N.A. Full time{"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at Capital Bank, N.A.As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, processing financial transactions, opening new accounts, and conducting...
-
Banking Professional
4 weeks ago
Reston, Virginia, United States FVCB Full timeJob SummaryThe primary role of the Customer Service Representative (CSR)/Teller is responsible for delivering exceptional customer service and sales assistance to consumers and small businesses. This position requires a professional who can present bank products and services to existing and prospective customers, while maintaining compliance with State and...
-
Customer Service Representative
3 weeks ago
Reston, Virginia, United States Capital Bank Full timeJob SummaryCapital Bank is seeking a highly skilled Customer Service Representative to join our team. As a key member of our banking operations, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Provide timely and effective support to customers, responding to their inquiries...
-
Customer Service Representative
1 month ago
Reston, United States Capital Bank Full timeDescription Position Purpose Responsible for performing tasks directly related to servicing deposit accounts which include but are not limited to processing financial transactions, opening new accounts, processing changes to existing accounts, and conducting research to resolve problem situations. Ensure a high level of customer satisfaction through the...
-
Customer Service Representative
1 week ago
Reston, Virginia, United States APR Consulting Full time{"h1": "Customer Service Representative", "h2": "Job Summary", "p": "We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer...
-
Customer Service Representative
2 days ago
Reston, Virginia, United States Combined, a Chubb Company Full timeCustomer Service Contact Center RepresentativeCombined Insurance, a Chubb Company, is seeking a highly skilled Customer Service Contact Center Representative to join our team. As a key member of our customer service team, you will be responsible for addressing customer inquiries, resolving issues, and providing exceptional service to our policyholders.Key...
-
Customer Service Representative
4 weeks ago
Reston, United States Capital Bank, N.A. Full timePosition Purpose Responsible for performing tasks directly related to servicing deposit accounts which include but are not limited to processing financial transactions, opening new accounts, processing changes to existing accounts, and conducting research to resolve problem situations. Ensure a high level of customer satisfaction through the delivery of...
-
Customer Service Representative
4 weeks ago
Reston, United States Capital Bank, N.A. Full timePosition Purpose Responsible for performing tasks directly related to servicing deposit accounts which include but are not limited to processing financial transactions, opening new accounts, processing changes to existing accounts, and conducting research to resolve problem situations. Ensure a high level of customer satisfaction through the delivery of...
-
Customer Service Representative
2 weeks ago
Reston, Virginia, United States Apt Full time{"title": "Customer Service Representative", "description": "At Apt, we are seeking a skilled Customer Service Representative to join our team. As a key member of our call center, you will be responsible for providing exceptional customer service to our clients by answering their questions, addressing their concerns, and resolving their issues in a timely...
-
Customer Service Representative
5 days ago
Reston, Virginia, United States Combined, a Chubb Company Full timeCustomer Service Contact Center RepresentativeCombined Insurance, a Chubb Company, is seeking a highly skilled Customer Service Contact Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our policyholders, addressing their concerns, and resolving their issues in a...
-
Customer Service Representative
10 hours ago
Reston, Virginia, United States Ultimate Staffing Full timeJob Title: Customer Care RepresentativesJob Summary:Ultimate Staffing is seeking a Customer Care Representative to join our team. As a Customer Care Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries, and ensuring customer satisfaction.Key Responsibilities:Communicate with customers...
-
Customer Service Representative
2 days ago
Reston, Virginia, United States SSi People Full timeJob Title: Customer Service RepresentativeLocation: RemoteDuration: 4 Months Contract with the potential to extendExciting Bonus IncludedJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at SSi People. As a Customer Service Representative, you will be responsible for providing exceptional customer service to...
-
Customer Service Representative
2 weeks ago
Reston, Virginia, United States Mamiye Brothers Full timeCustomer Service Representative **Job Summary:** We are seeking a highly skilled Customer Service Representative to join our team at Mamiye Brothers. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients. **Key Responsibilities:** * Process sales orders, changes,...
-
Customer Service Representative
4 weeks ago
Reston, United States Capital Bank Full timeDescription Position Purpose Responsible for performing tasks directly related to servicing deposit accounts which include but are not limited to processing financial transactions, opening new accounts, processing changes to existing accounts, and conducting research to resolve problem situations. Ensure a high level of customer satisfaction through the...
-
Customer Service Representative
2 days ago
Reston, Virginia, United States Barton Perreira Full timeCustomer Service RepresentativeBarton Perreira is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers through various channels, including phone, email, and online chat.Key...
-
Customer Service Representative
4 days ago
Reston, Virginia, United States Onward Search Full timeOnward Search is a specialized staffing and talent solutions company that connects professionals with top jobs at leading brands across the nation. We're seeking a Customer Service Representative for a banking and financial services company to provide exceptional support and accurate information regarding depositor accounts and financial products.This is a...
-
Customer Service Representative
2 weeks ago
Reston, Virginia, United States Russell Tobin Full timeJob Opportunity: Customer Service RepresentativePosition: Consumer Services RepresentativeLocation: Remote (Local Candidates Only)Job Description: As a Consumer Services Representative, you will provide high-quality support and problem resolution through multiple channels, including telephonic, chat, email, and US mail. Your role is crucial in enhancing the...