![Compass Group Careers](https://media.trabajo.org/img/noimg.jpg)
Customer Service Manager
2 months ago
- Schedule: M-F, occasional Saturday
About Canteen:
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.
Come for the job, stay for the career. We are Canteen.
Job SummaryKey Responsibilities:
- Responsible for site visits and client retention
- Assist branches with grand openings
- Ensure we are compliant with local and national account standards; review corporate compliance reporting
- Ensure action plans are developed and implemented to improve SSS/control V-9 (food waste, o/s, etc)
- Develop an account level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan)
- Coordinate efforts to improve the customer retention and client experience at the point of sale
- Build retail pricing opportunities and encourage repeat sales (Best Practices), and introduce new products to increase revenue
- Drive compliance to merchandising standards
- Assess performance by location through audit reports (Quarterly District Evaluations)
- Perform the job functions of the Route Driver position, when needed, including driving a company vehicle over an established route to deliver products, render services, and fill and maintain vending and related equipment.
Preferred Qualifications:
- A Bachelor’s degree is preferred; two year College degree or the equivalent combination of education and experience is acceptable
- 3 years driving experience required.
- Valid Non-CDL Class C driver's license (unless otherwise indicated by state) and good driving record.
- Preferred 1-2 years’ experience in a customer service position, or a minimum of 1 year of related experience.
- Route management, retail and merchandising experience is preferred
- Ability to operate or willingness to learn material handling equipment (box truck, handcarts, etc.).
- Food & beverage experience
- Excellent communication skills required
- Must be able to travel to client sites
- Must be passionate about providing world class service to our clients and customers
- Must be able to lift 50 lbs. on a consistent basis.
Associates at Canteen are offered many fantastic benefits.
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Req ID:1322126
Canteen
-
Route Customer Service Manager
2 months ago
garner, United States TRC Talent Solutions Full timeTRC’s client is a leading provider of workplace and on-the-go food services looking for a Route Customer Service Manager to join their team in the Raleigh-Garner, NC area on a full-time, direct hire basis. REPONSIBILITIES: Provide strategic leadership and management for a team of ~15-20 associates; supervise workflow and assignments.Manage the daily...
-
Customer Service Representative
2 weeks ago
Garner, United States AlphaGraphics Full timeCustomer Service & Project Manager: AlphaGraphics of Downtown Raleigh is not only the oldest commercial printing company in North Carolina but also a future-focused marketing solutions provider offering much more than traditional print collateral. We are a one-stop-shop for signage, high-volume mailing digital marketing, and design, as well as full offset...
-
Customer Service Representative
4 weeks ago
Garner, United States AlphaGraphics - US698 Full timeJob DescriptionJob DescriptionCustomer Service & Project Manager:AlphaGraphics of Downtown Raleigh is not only the oldest commercial printing company in North Carolina but also a future-focused marketing solutions provider offering much more than traditional print collateral. We are a one-stop-shop for signage, high-volume mailing digital marketing, and...
-
Customer Service Manager II
3 weeks ago
Garner, United States Compass Group Careers Full timeJob DescriptionJob Description Canteen Salary: Other Forms of Compensation: Growth. Opportunity. Excellence.Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee...
-
Customer Service Manager II
2 weeks ago
Garner, United States Compass Group Careers Full timeJob DescriptionJob Description Canteen Salary: Other Forms of Compensation: Growth. Opportunity. Excellence.Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee...
-
Director, Customer Service
3 months ago
Garner, United States Stellar Industries Inc Full timeOverview: Are you looking to take your career to the next level? Joining the Stellar team means you can take ownership of your future. We are a people-focused company that values our employees and offers all the benefits of being a market leader. As an employee owner on our team, you will have opportunities for personal and professional growth, as well as...
-
Customer Service Representative
2 weeks ago
Garner, United States GFL Environmental Full timeThe Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations. Key...
-
Cashier - Customer Service
4 weeks ago
Garner, United States Janisa Inc Full timeJob DescriptionJob Description JANISA Inc. operates a Teriyaki Madness franchise; a fast-casual restaurants that make and sell Japanese-style teriyaki dishes and other specialty food items, beverage items, and other items. Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. Our Mission is to provide...
-
Cashier - Customer Service
3 months ago
Garner, United States Janisa Inc Full timeJob DescriptionJob DescriptionJANISA Inc. operates a Teriyaki Madness franchise; a fast-casual restaurants that make and sell Japanese-style teriyaki dishes and other specialty food items, beverage items, and other items.Our Mission is to provide a unique and relaxing dining experience – similar to dining at home. We strive to achieve this goal by: 1) by...
-
Customer Service Specialist
3 days ago
Garner, North Carolina, United States Ascendum Machinery Full timePosition OverviewAscendum Machinery is on the lookout for a talented and knowledgeable Customer Service Specialist to enhance our team.EMPLOYMENT STATUS: This role is categorized as Non-Exempt in accordance with the Fair Labor Standards Act.DIVERSITY AND INCLUSION: Ascendum is dedicated to fostering a diverse and inclusive work environment.KEY...
-
FT Customer Service Leader
3 months ago
Garner, United States Food Lion Full timeAddress: USA-NC-Garner-217 Timber Drive West Store Code: Store 00561 Front End (7212312) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...
-
PT Customer Service Leader
2 months ago
Garner, United States Food Lion Full timeAddress: USA-NC-Garner-55 Ford Meadows Drive Store Code: Store 02258 Front End (5138429) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...
-
FT Customer Service Leader
5 days ago
Garner, United States Food Lion Full timeCategory/Area of Expertise: Retail Operations Job Requisition: 381885_external_USA-NC-Garner Address: USA-NC-Garner-55 Ford Meadows Drive Store Code: Store 02258 Front End (5138429) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...
-
FT Customer Service Leader
9 hours ago
Garner, United States Food Lion Full timeCategory/Area of Expertise: Retail Operations Job Requisition: 393736_external_USA-NC-Garner Address: USA-NC-Garner-217 Timber Drive West Store Code: Store 00561 Front End (7212312) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...
-
Customer service representative
3 months ago
Garner, United States U-Haul Full timeLocation: 1702 Mechanical Blvd, Garner, North Carolina 27529 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
FT Customer Service Leader
1 month ago
Garner, United States Food Lion Full timeAddress: USA-NC-Garner-55 Ford Meadows Drive Store Code: Store 02258 Front End (5138429) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...
-
Customer Service Representative
1 month ago
Garner, United States LKQ Full timeAs a part of our growth, LKQ is looking for a dedicated and passionate Customer service rep. LKQ is currently seeking an enthusiastic individual with exceptional customer service skills to join the world's leading distributor of automotive parts. As Customer Service, Customer Service Representative, Representative, Business Systems, Manufacturing, Retail,...
-
Customer Service Sales Representative
3 days ago
Garner, North Carolina, United States Hand and Stone Full timeBenefits: Performance-based bonuses Competitive salary Employee discounts Opportunities for career growth Training and development Job Overview: We are seeking a full-time Spa Associate with outstanding customer service abilities, a willingness to learn, and a knack for sales. As a vital part of our team, you will ensure that every client's experience at our...
-
Customer Support Manager
3 months ago
Garner, United States Ascendum Machinery Full timeJob DescriptionJob DescriptionDescription:Primary RoleDrive the sales of service and parts for all Ascendum lines throughout Eastern NC; supporting the NC / TN region.FLSA STATUS: The U.S. Fair Labor Standards Act (FLSA) requires employers to classify their employees as being either exempt or non-exempt for the purpose of being paid overtime wages. The...
-
Customer Service Sales Representative
3 days ago
Garner, North Carolina, United States Hand and Stone Full timeBenefits: Performance-based bonuses Competitive salary Employee discounts Opportunities for career growth Training and development Job Overview: We are seeking a full-time Sales Associate with outstanding customer service abilities, a willingness to learn, and a knack for sales. Hand & Stone Massage and Facial Spa is a well-established franchise specializing...