FT Customer Service Leader

3 weeks ago

Garner, United States Food Lion Full time

Address: USA-NC-Garner-217 Timber Drive West Store Code: Store 00561 Front End (7212312) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. DUTIES AND RESPONSIBILITIES • Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience • Greet each customer and uses his or her name whenever possible • Avoid personal conversations with other associates when customers are present • Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager • Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar • Ensure work station and front end area of the store has a neat and clean presentation • Maintains proper knowledge of all sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner • Ensure the MVP savings center KIOSK is filled with paper and properly working • Performs the task of sales associate when scheduled or as needed per the surge plan guidelines • Performs the task of the customer lead as needed to ensure service standards are maintained • Maintain alertness and calls for assistance when needed to service customers per service standards • Is courteous and helpful to other associates • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Adhere to all company guidelines, policies and standard practices • Observe and correct all unsafe conditions that could cause associate or customer accidents • Notify QA of any cleaning issues or maintenance required on front end • Successfully complete computer based training (CBT) and training aid courses • Perform all other duties as assigned QUALIFICATIONS • High school graduate or equivalent preferred • Effective communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to perform the technical requirements of cashier and service center • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations PHYSICAL REQUIREMENTS • Ability to use computers and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time • Have sufficient visual ability to check ID cards, checks, invoices and other written documents • BOTTLES where applicable: Move empty bottles and containers from the front end to the back room Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. Job Requisition: 377311_external_USA-NC-Garner

  • Service Leader

    1 month ago

    Garner, United States Chipotle Mexican Grill Full time

    Service Leader (24014010) Description CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope...

  • Service Leader

    1 month ago

    Garner, United States Chipotle Mexican Grill Full time

    Service Leader (24014082) Description **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We...

  • Service Leader

    1 month ago

    Garner, United States Chipotle Mexican Grill Full time

    Service Leader (24014010) Description **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We...

  • Service Leader

    4 weeks ago

    Garner, United States Chipotle Mexican Grill Full time

    Service Leader (24014010) Description **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We...

  • Service Leader

    4 weeks ago

    Garner, United States Chipotle Mexican Grill Full time

    Service Leader (24014082) Description CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope...

  • Service Leader

    1 month ago

    Garner, United States Chipotle Full time

    Service Leader (24014010)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • Service Leader

    1 month ago

    Garner, United States Chipotle Full time

    Service Leader (24014082)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • Service Leader

    4 weeks ago

    Garner, United States Chipotle Full time

    Service Leader (24014010)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • PT Customer Service Leader

    1 month ago

    Garner, United States Food Lion Full time

    Address: USA-NC-Garner-217 Timber Drive West Store Code: Store 00561 Front End (7212312) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide fast,...

  • PT Customer Service Leader

    4 weeks ago

    Garner, United States Food Lion Full time

    Address: USA-NC-Garner-217 Timber Drive West Store Code: Store 00561 Front End (7212312) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide fast,...

  • Customer Service Team Lead

    2 weeks ago

    Garner, North Carolina, United States Bass Pro Shops Full time

    Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, Customer Service, Team Leader, Team Lead, Service, Associate, HR Manager

  • Customer Service Manager

    7 days ago

    Garner, United States RLG Healthcare Full time

    RLG Healthcare, a division of Resource Label Group, LLC, leads the way in providing innovative packaging solutions to the Healthcare market. RLG Healthcare provides a one-stop shop for all pharmaceutical packaging needs including labels, folding cartons and boxes, inserts, outserts, IFUs and DFUs, Med Guides, and physician support literature. Our...

  • Customer Service Manager

    7 days ago

    Garner, United States RLG Healthcare Full time

    RLG Healthcare, a division of Resource Label Group, LLC, leads the way in providing innovative packaging solutions to the Healthcare market. RLG Healthcare provides a one-stop shop for all pharmaceutical packaging needs including labels, folding cartons and boxes, inserts, outserts, IFUs and DFUs, Med Guides, and physician support literature. Our...

  • Director, Customer Service

    2 weeks ago

    Garner, United States Stellar Industries Inc Full time

    Overview: Are you looking to take your career to the next level? Joining the Stellar team means you can take ownership of your future. We are a people-focused company that values our employees and offers all the benefits of being a market leader. As an employee owner on our team, you will have opportunities for personal and professional growth, as well as...

  • Kitchen Leader

    4 weeks ago

    Garner, United States Chipotle Mexican Grill Full time

    Kitchen Leader (24014095) Description **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope...

  • Kitchen Leader

    4 weeks ago

    Garner, United States Chipotle Mexican Grill Full time

    Kitchen Leader (24014095) Description **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope...

  • Cashier - Customer Service

    2 months ago

    Garner, United States Janisa Inc Full time

    Job DescriptionJob DescriptionJANISA Inc. operates a Teriyaki Madness franchise; a fast-casual restaurants that make and sell Japanese-style teriyaki dishes and other specialty food items, beverage items, and other items.Our Mission is to provide a unique and relaxing dining experience – similar to dining at home. We strive to achieve this goal by: 1) by...

  • Cashier - Customer Service

    4 weeks ago

    Garner, United States Janisa Inc Full time

    Job DescriptionJob DescriptionJANISA Inc. operates a Teriyaki Madness franchise; a fast-casual restaurants that make and sell Japanese-style teriyaki dishes and other specialty food items, beverage items, and other items.Our Mission is to provide a unique and relaxing dining experience – similar to dining at home. We strive to achieve this goal by: 1) by...

  • Customer service representative

    4 weeks ago

    Garner, United States U-Haul Full time

    Location: 1702 Mechanical Blvd, Garner, North Carolina 27529 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Shift Leader- Fast Casual Restaurant

    4 weeks ago

    Garner, United States Alpaca Chicken Full time

    Alpaca Chicken is looking for Shift Leaders to join our team. The Shift Leader will oversee the opening and closing of our Wake Forest location. The ideal candidate can confidently oversee and lead a team during a specific work shift. They ensure that tasks are completed efficiently and according to company standards. Additionally, shift leaders often...