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Retail Customer Service Representative

2 months ago

Pasadena, United States GS Connections Full time
Job DescriptionJob Description


Join one of the most worthwhile and environmentally focused industries in the nation. Our goals and purpose align with our local community and, most importantly, the planet. Our company was built on the idea of collaboration and innovation, reducing our carbon footprint, and exceeding expectations. We’re looking for determined, outgoing, self-motivated individuals who love to interact with others to join our dynamic Retail Customer Service Representative Team 

Our Retail Customer Service Representatives' mission is to serve as a catalyst for clean energy initiatives and educate consumers on how they can make our planet a more sustainable place. We are utterly obsessed with building long-term relationships with our clients. Every one of our Retail Customer Service Representatives should feel empowered to deliver a world-class sales experience to customers that truly makes an impactful difference.

 

Retail Customer Service Representative Responsibilities: 

  • Interact and greet potential customers, introduce our clean energy alternatives in order to educate customers, meet their individual needs, and close sales in a retail setting
  • Consistently meets or exceeds sales and performance expectations in each location, including personal and team sales goals
  • Communicate a desire for ongoing learning and welcome all available opportunities to increase individual and team performance
  • Completes sales transactions quickly and accurately while maintaining confidentiality standards
  • Create, foster, and grow relationships with clients by ensuring high levels of customer satisfaction
  • Use available tools to stay current on clean energy initiatives and help execute profitable sales growth
 

Retail Customer Service Representative Qualifications: 

  • Proven success in customer service or clean energy sales
  • High school diploma or GED required 
  • Proven ability to multi-task and adhere to a fast-paced, collaborative team environment
  • Outgoing, friendly, driven, and energetic personality
  • Excellent face-to-face relationship-building skills
  • Ability to grasp people's attention and draw them in
  • Skilled at problem-solving and conflict resolution
  • High energy, great organization skills, and uncompromising Integrity
  • Tremendous sense of urgency and customer service orientation

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