Customer Service Representative

3 weeks ago


Pasadena, United States Bigimd Full time

The Customer Service Representative at Huff Insurance is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Benefits/Perks Competitive Pay- Salary and Bonus Professional Development Job Stability in a growing industry Free Health Insurance, Dental and Vision We are hiring a full-time commercial lines assistant account manager – NO experience required This is your opportunity to join a great company Bonuses paid to the entire team base on the company growth. PLUS – Full Benefits Our Commercial Lines Assistant performs the essential function of aiding our business clients with their service needs. Specific service responsibilities are required in this position to make certain we grow and retain our customer base. We maintain high delivery standards and focus on quality. GROWTH OPPORTUNITIES WILL BE PLENTIFUL Insurance is the industry to be in for opportunities. Our industry is financially stable and actually grew tremendously through the past recessions and managed to grow through the pandamic. You may start as our commercial lines assistant, but growth opportunities will present themselves to you. Responsibilities stablish and build relationships with internal and external customers and insurance carriers via phone and email. Correspond and maintain contact with advisors regarding new and renewal business Generate certificates of insurance as needed Perform quality control on all new business and document in the account management system. Review applications and endorsements and policies. Download, maintain and update files in the account management system. Prepare and maintain reports as required by management. Qualifications Property & Casualty licensed preferred BUT not required One year of commercial lines insurance experienced preferred Excellent interpersonal and relationship building abilities. Strong oral and written communication skills. Detailed-oriented. Proven performer customer service role in the insurance industry. #J-18808-Ljbffr



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