Assistant Community Manager

1 month ago


Richmond, United States Jones Street Residential Full time
Job DescriptionJob Description

Company Profile

Jones Street Investment Partners, LLC (“JSIP”) is a real estate investment sponsor focused on multifamily assets in the Northeast and Mid-Atlantic. Since its founding in October 2014, JSIP has acquired properties in eight states, totaling over 6,000 units and over $1.7B of AUM. Jones Street Residential, Inc. (“JSR”) is an affiliate of JSIP and was formed in 2017 to provide efficient and integrated community management for the JSIP portfolio.

Job Description

The Assistant Community Manager is responsible for overseeing all day to day activities of the apartment community. This position is accountable for achieving the financial, operational and business objectives of the property. The Assistant Community Manager is expected to provide unparalleled customer service, creating a strong sense of community for all residents. This individual is also responsible for supervising on-site staff, ensuring all operations are functioning properly and in accordance with company standards.

Responsibilities

  • Monitors and enforces compliance with all pertinent company policies, procedures, and standards related to operations and employment
  • Understands local and federal laws as they pertain to leasing, evictions, deposit accounting, fair housing, risk management and OSHA requirements
  • Has a clear working knowledge of community accounting and operating procedures
  • Remains informed about current market developments including competition’s occupancy, rent structure, amenities and current concessions
  • Maintains a flexible schedule, and able to fill in other positions as required
  • Interacts with the prospects, residents, and team in a professional and courteous manner, assisting with questions, solving problems and any other duties required
  • Ensure property is rented to fullest capacity, utilize marketing strategies to secure prospective residents and enhance closing techniques
  • Demonstrate ability to understand financial goals, operate asset in owners’ best interest in accordance with company requirements
  • Maintain accurate records of all community transactions and submit on timely basis, including rent rolls, delinquency reports, move-in/move-outs, invoices, etc.
  • Manage resident concerns and requests on a timely basis to enhance resident satisfaction with management
  • Assists the Community Manager in operating community within budget parameters while increasing Net Operating Income
  • Strengthen success of staff through ongoing training, instruction and leadership, providing daily/weekly staff schedules and assignments
  • Generate necessary legal action, documents and process in accordance with state and company guidelines
  • Assists Community Manager with supervision of maintenance and leasing staff
  • Manage the leasing and renewal process by guiding the team through effective sales and customer service retention strategies
  • Train and develop employees to ensure team meets their full potential
  • Monitor rent delinquency for all current and past residents
  • Perform other duties as required

Requirements

  • Bachelor’s Degree preferred
  • Three to five years of experience in residential property management
  • Experience with market-rate communities
  • Strong computer skills, especially in the Microsoft Office Suite and Yardi Voyager software
  • Working knowledge of applicable Landlord Tenant Laws, Fair Housing Regulations, and other laws as they relate to property specific guidelines and occupancy standards
  • Very organized and detailed with the ability to see the big picture
  • Must be able to identify and resolve problems in a timely manner and gather and analyze information skillfully
  • Complies with all Jones Street Residential policies and procedures

Benefits

  • Medical, Dental & Vision (100% covered by employer)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long-Term Disability.

Jones Street Residential Inc. is an equal opportunity employer. Jones Street evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Powered by JazzHR

a0hxPP2uNT


  • Community Manager

    2 weeks ago


    Richmond, United States Association Community Services Inc Full time $55,000 - $70,000

    Job DescriptionJob DescriptionmyStreet’s objective is to join hands with Associations to build a team that supports and improves their community life. We want to help homeowners “Love Where They Live” by protecting their quiet enjoyment, community aesthetics, and property values. Our focus is managing condominiums, townhouses, and single-family...


  • Richmond, United States Thalhimer Full time

    Job DescriptionJob DescriptionCushman & Wakefield | Thalhimer has a great career opportunity on our Thalhimer Multifamily team. We are seeking an Assistant Community Manager in Richmond, VA at Southbank and Hopper Lofts.Responsibilities include: -Plans and participates in marketing activities to attract prospective residents. -Demonstrates community and...


  • Richmond, Virginia, United States Community Brain Injury Services Full time

    Are you qualified?A Bachelor's or Master's Degree in a relevant Human Services discipline?A friendly demeanor, a welcoming smile, and a dedication to a client-focused service approach?Experience in delivering case management support?A desire to be part of a team and an organization that values work-life balance, accessibility, and a commitment to high...

  • Regional Manager

    5 days ago


    Richmond, Virginia, United States Enterprise Community Partners Full time

    Job SummaryAs a Regional Manager at Enterprise Community Partners, you will be responsible for leading a team of Property Managers and overseeing the operations of a large portfolio of properties. Your primary goal will be to ensure a safe and attractive living environment for residents and a great place to work for associates, while maintaining exceptional...


  • Richmond, California, United States Bay Area Community Resources Full time

    Community Engagement Program ManagerThe Community Engagement Program Manager (CEPM) is instrumental in developing a high-impact Community School dedicated to advancing racial and social equity, empowering youth and families, and nurturing vibrant communities. By fostering positive relationships, employing data-informed strategies, and orchestrating effective...


  • Richmond, United States University Partners Full time

    Job DescriptionJob DescriptionJOB PURPOSE: Manage all leasing and marketing efforts of the community.  Oversees the Leasing staff and should be able to assist the Community Manager with all day-to-day operations of leasing office. PRIMARY DUTIES & RESPONSIBILITIES: Will always include those specifically assigned by the immediate supervisor. Assist the...


  • Richmond, United States Pratum Companies Full time

    Job DescriptionJob DescriptionAssistant Community ManagerEssential Duties and Responsibilities: Maintain property waiting listCoordinate on-site data collections and processing of resident informationSchedule resident recertification interviews and follow through to completionInsure proper calculation of income, assets, rent levels, etcAssist manager with...


  • Richmond, United States Peak Living Full time

    Assistant Community Manager- Overlook at Brook Run Peak Living is currently seeking a qualified Assistant Community Manager, with tax credit experience, to join our team! At Peak Living, our employees love where they work! We are a fast-growing property management company with communities across the United States. We believe successful growth is...


  • Richmond, United States Mom to Virtual Assistant Full time

    Job DescriptionJob DescriptionWe are in the process of staffing a Virtual Assistant where a client needs someone to handle the following responsibilities. If you are interested, please complete the Virtual Assistant application. For other job information and updates on Virtual Assistant roles, make sure you follow us at @momtovirtualassistant.Key...


  • Richmond, Virginia, United States Peak Living Full time

    Job SummaryPeak Living is seeking a highly skilled Assistant Community Manager to support the supervision of community associates and ensure compliance with tax credit requirements.Key ResponsibilitiesSupport the Community Manager in supervising community associates and ensuring excellent customer service.Participate in leasing and marketing efforts to drive...

  • Portfolio Manager

    2 weeks ago


    Richmond Heights, Virginia, United States Association Community Services Inc Full time

    Job Description**About Us**Association Community Services Inc is a dynamic company that aims to provide exceptional community management services to homeowners' associations. We are seeking an experienced and skilled Portfolio Manager to join our team.Job SummaryWe are looking for a highly motivated and organized Portfolio Manager to oversee the day-to-day...


  • Richmond, Virginia, United States Thalhimer Full time

    Job OverviewCushman & Wakefield | Thalhimer is seeking a highly motivated and detail-oriented Assistant Community Manager to join our Thalhimer Multifamily team in Richmond, VA.Key Responsibilities:Develop and execute marketing strategies to attract prospective residents.Provide exceptional customer service to current and future residents, ensuring a...


  • Richmond, Virginia, United States St. Andrews Retirement Community Full time

    Job Summary:The Housekeeping Assistant will play a vital role in maintaining the cleanliness and sanitation of our facilities at St. Andrews Retirement Community. This position is responsible for ensuring that all areas of the community are clean, attractive, and meet the highest standards of hygiene.Key Responsibilities:Maintain the cleanliness and...


  • Richmond, Virginia, United States Drucker and Falk, LLC Full time

    Job SummaryWe are seeking a highly motivated and organized Assistant Property Manager to join our team at Drucker and Falk, LLC. As an Assistant Property Manager, you will be responsible for assisting the Property Manager in the day-to-day operations of the community, ensuring that all aspects of property management are executed in accordance with company...


  • Richmond, United States Virginia Commonwealth University Full time

    Communications and Assistance Specialist Benefits of working at VCU All full-time university staff are eligible for VCU's robust benefits package that includes: comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefit, retirement planning and savings options, tax-deferred annuity and cash match programs,...


  • Richmond, United States Disability Solutions Full time

    The Virginia Economic Development Partnership (VEDP) is seeking a Senior Communications Manager to assist the Managing Director of Communications in raising the profile of VEDP by implementing and overseeing earned media campaigns promoting Virginias target sectors, economic development and workforce solutions, and industry leader testimonials. This position...


  • Richmond, United States Disability Solutions Full time

    The Virginia Economic Development Partnership (VEDP) is seeking a Senior Communications Manager to assist the Managing Director of Communications in raising the profile of VEDP by implementing and overseeing earned media campaigns promoting Virginias target sectors, economic development and workforce solutions, and industry leader testimonials. This position...


  • Richmond, Virginia, United States CPVA Management, Inc. Full time

    Job OverviewAre you an enthusiastic professional eager to join CPVA Management, Inc. as a Property Portfolio Manager? We invite you to become part of our dynamic team where your contributions are appreciated. Our organization is built on principles of collaboration, innovation, and a dedication to high standards.Compensation:$70,000 - $80,000 annuallyKey...


  • Richmond, United States Commonwealth of Virginia Full time

    VCU Athletics is seeking an Assistant Director of Athletic Communications. The Assistant Director of Athletics Communications will play a pivotal role in shaping and elevating communications and messaging in the VCU Athletics Communications Department across various platforms, including, but not limited to the web, social media and print. This position...


  • Richmond, United States Assistant Secretary For Public And Indian Housing Full time

    As a Supervisory Management Analyst, you will: Oversee the most challenging and complex PHAs and provide mastery-level advisory assistance to staff in developing solutions to the most complex of PHA management, physical, financial, governance, and operational issues. Positively influence and skillfully negotiate with PHAs in executing agreements and...