Fulfillment Coordinator
4 weeks ago
Job Summary:
The Fulfillment Coordinator is responsible for coordinating the fulfillment process, ensuring that orders are accurately prepared, processed, and shipped in a timely manner to meet customer expectations. This role includes building orders, printing labels for warehouse shipping, and coordinating order flow. The Fulfillment Coordinator must monitor open orders, address potential issues, and support the production administration team.
Supervisory Responsibilities:
Duties/Responsibilities:
- Review and process daily orders for fulfillment, ensuring timely preparation and shipment.
- Build orders within the warehouse management system (WMS)
- Monitor open order reports to ensure all orders are shipped within the customer's shipping window.
- Review inventory reports to address any issues preventing full and timely order fulfillment.
- Work with account managers to ensure compliance with customer routing guides and specifications for packing, labeling, and shipping.
- Provide necessary shipping information, including dimensions, pallet counts, and order ready dates upon request.
- Collaborate with account managers, salespeople, and the production team to coordinate timely shipping of all orders.
- Escalate any issues that could delay shipment to the supervisor.
- Performs other related duties as assigned.
Qualifications:
- High School diploma or GED equivalent from an accredited institution.
- Minimum 3-5 years of experience in a similar role, preferably in administration or order processing.
- Excellent computer skills, including proficiency in MS Office.
- Strong communication skills, both written and verbal.
- Keen attention to detail.
- Ability to work effectively in a fast-paced team environment.
- Experience with NetSuite or similar ERP systems desired.
- Demonstrated ability to manage and process orders desired.
- Previous experience in a role requiring coordination between multiple departments desired.
Education and Experience:
- High School diploma or GED equivalent.
- 3-5 years of experience in a similar role, preferably in administration or order processing.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Ability to navigate the warehouse and office environments as needed.
- Must be able to lift up to 50 pounds at times.
This job description is designed to outline the essential duties and responsibilities associated with this position. It is not intended to be a comprehensive list of all tasks, responsibilities, and qualifications. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally communicated through standard company procedures.
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