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TPA Administrative Assistant

4 months ago


Manhattan, United States KEATING Full time
Job DescriptionJob Description

Keating & Associates

TPA Administrative Assistant

Job Summary

The TPA Administrative Assistant will provide administrative support to ensure efficient operations throughout the Third Party Administration (TPA) department. This will be done through a variety of tasks related to organization and communication. This person can manage confidential and time sensitive materials and will be familiar with a variety of field concepts, practices, and procedures. The Administrative Assistant reliability completes duties accurately, with high quality, and in a timely manner to open opportunities for department growth. This is a non-exempt, onsite position located in our Manhattan, KS office. position is not remote-eligible.

The Administrative Assistant will report to the TPA Department Manager. The salary range for this position is between $35,000/year and $40,000/year. Having someone in this position who is bilingual would be a plus but is not a requirement. 

Responsibilities include, but are not limited to:

  1. Developing and maintaining filing system
  2. Processing email requests from the TPA Department
  3. Answering and responding to phone calls and emails
  4. Assisting department staff in processing loans, distributions, valuations, claims, and contributions
  5. Receiving, sorting, and distributing mail
  6. Maintaining accurate and timely data entry and reporting
  7. Upkeep of the software and compliance of platform offerings
  8. Maintaining and archiving items within Dynamics and SharePoint
  9. Special department projects assigned by the TPA Operations Director
  10. Responsible for all other duties as assigned

Desired skills include, but are not limited to:

  • Accounting experience or strong math skills
  • Strong computer and software skills, to include knowledge in Microsoft Office 365
  • Experienced in a customer service
  • Able to exercise independent judgment and is self-motivated
  • Detail oriented, excellent time management skills, able to prioritize tasks
  • Delivers clear, effective communication both internally and externally, via phone and email

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