Director of Business Services
2 weeks ago
We are seeking a Director of Business Services to join our community committed to delivering outstanding customer service to our residents. As a Director of Business Services, you will play an important role in all phases of the business office that meets or exceeds Buckner quality, service, and hospitality standards. Join our team and inspire happiness in the lives of others You will be responsible for supervising all functions of the Business Office including accounts receivable and accounts payable. Responsible for all Business Office reporting requirements and record retention. Provide overall direction, coordination and leadership of assigned staff and respective department functions and oversight of customer services to achieve resident satisfaction.
What you'll do:
- Provide overall direction, coordination and leadership of the assigned associates.
- Review and maintain all accounts receivable and accounts payable for accuracy and retention guidelines. Timely and accurately prepare A/R aging report.
- Meet timely with the Executive Director to resolve any discrepancies.
- Direct timely and accurate billing for all Private Pay, Medicare, and co-insurance amounts monthly in accordance with CMS guidelines and Buckner policies and procedures.
- Monitor and manage the aging of Private Pay, Medicare, and co-insurance accounts receivables.
- Monitor and effectively implement accounting policies and procedures for facility in collaboration with the Corporate Financial Manager. Identify errors, notify supervisor and make corrections as appropriate.
- Accurately maintain the active resident financial files and the inactive resident file system. Maintain off-site storage logs for inactive files. Oversee file destruction process according to retention guidelines and HIPAA guidelines.
What you'll bring:
- High School diploma or GED required. Bachelors Degree in related field such as business or accounting preferred.
- Requires in-depth understanding of business office
- Minimum 8 years of prior related work experience. Requires a minimum of 5 years prior related experience overseeing the management of accounts payable and accounts receivable. Prior related managerial experience preferred. Prior related experience in long term care for senior adults preferred.
- Prior demonstrated proficiency in an environment with high customer services expectations preferred.
- Requires proficient working knowledge of bookkeeping and accounting principles and Medicare billing practices.
- Requires job holder to work nights and weekends as needed.
- Requires proficient ability to define problems, collect data, establish facts, and draw conclusions dealing with abstract variables.
- Requires ability to use up to 100 pounds of force occasionally and/or up to 50 pounds of force frequently and/or 20 pounds continuously to move food service and preparation equipment and other objects.
- Requires ability to walk and stand for prolonged periods of time; ability to turn, stoop, kneel, crouch, reach, push, pull, stand and walk over 75% of shift.
The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
About Buckner Retirement Services: Buckner Retirement Services comprises a network of senior living communities across Texas. As a not-for-profit, faith-based organization with over 60 years of experience, we're dedicated to providing exceptional care. Recognized as a Great Place to Work at all our locations, we offer rewarding opportunities for those passionate about working with seniors. If you're seeking a career in the senior living field, consider joining us at Buckner, where our purpose sets us apart. Buckner is an Equal Opportunity Employer.The same way we treat our employees is how we treat all applicants – with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.
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