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Cash Applications Specialist
2 months ago
We are looking for an energetic and experienced Cash Applications Specialist to join our finance team. As part of our team, you will post payments, research and code deductions and participate in maintaining clean customer accounts. Our ideal candidate is a motivated problem-solver who enjoys working with an engaged team and possesses accurate data entry skills and an eye for detail.
This position is based in Tampa, FL and requires the AR Specialist to be in the office 3 days per week (hybrid work schedule)
Responsibilities:
- Process remittances which may be electronic and manual payment transactions including checks, ACH, wire transfers, and credit card payments.
- Research and address payment issues like double payments, short payments, unapplied cash or other discrepancies.
- Collaborate with the billing, customer service, collections and sales teams to address customer issues.
- Reconcile cash postings with accounting.
- Share opportunities for process improvements and efficiencies in cash applications and collections as key member of the AR team.
- Create reports to track activity and resolution, as necessary.
- Engage in collection management processes, as necessary.
- Support audits and internal projects, as necessary.
- Associate degree in finance or accounting, preferred but not required.
- Prior experience in cash applications, billing, accounts receivable or collections.
- Basic understanding of accounting and order to cash cycle, including invoices, debits, credits and internal controls.
- Customer service skills, including written and verbal communications, to handle disputes and queries with both internal and external customers.
- Strong attention to detail and accuracy. Math skills.
- Working knowledge of systems: ERPs, Microsoft Office (Excel, Word, Teams), Customer Portals.
- Able to work independently and with a team.
- Demonstrates a positive attitude and takes a proactive approach.
- Able to manage time and work towards deadlines.
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