Dental Customer Service/Front Desk Administrator

1 month ago


Monroe, United States Dentistry of the Carolinas Full time
Job DescriptionJob Description

Dental Customer Service/Front Desk Administrator - Monroe

We are looking for an experienced Dental Customer Service/Front Desk Administrator with a positive attitude and a commitment to exceptional customer service. The ideal candidate should have:

  • Dental office experience is a MUST, including proficiency with Dentrix software, capable of creating and maintaining a clinical schedule (Note: At this time only candidates with dental office experience will be considered)
  • Strong communication skills for greeting patients, answering high-volume phones, and handling patient inquiries
  • A comfort level in obtaining patient payment prior to their treatment; tenacity in verifying insurance and financial information
  • An empathetic and helpful customer service mindset with a willingness to help even the most challenging patients
  • Proactive problem-solving ability, leading by example in a teamwork-oriented environment

This full-time position, Monday-Thursday with select Fridays, offers competitive compensation based on experience and includes a comprehensive benefits package. We value dependable, organized, and professional individuals who contribute to a healthy and productive work environment. High school diploma required; college degree preferred. Only applicants who already live in the Charlotte-metro area will be considered.

**While we appreciate everyone's individuality, the following does not adhere to our company policy:
Visible body tattoos; facial piercings; abnormally colored hair (ex. blue, pink, purple, etc.)

Dentistry of the Carolinas has been a trusted name in dental care since 1992, providing families and individuals throughout the region with personalized, high-quality services. Unlike corporate dental chains, our practice is not driven by quotas or profit margins. Instead, we prioritize patient-centered care, tailoring treatment plans to each individual's unique needs and ensuring they feel comfortable and informed throughout their care journey. This commitment to patient care is reflected not only in our long-standing reputation but also in the dedicated team of professionals who call Dentistry of the Carolinas home. With many employees boasting five to twenty-five years of service, our team is a testament to the positive and rewarding work environment we cultivate. At Dentistry of the Carolinas, we believe in building lasting relationships with our patients, ensuring their dental health for years to come.





  • Monroe, United States Dentistry of the Carolinas Full time

    Dental Customer Service/Front Desk Administrator - MonroeWe are looking for an experienced Dental Customer Service/Front Desk Administrator with a positive attitude and a commitment to exceptional customer service. The ideal candidate should have:Dental office experience is a MUST, including proficiency with Dentrix software, capable of creating and...

  • Front Desk Admin

    2 weeks ago


    Monroe, Louisiana, United States Knight Law Firm, LLC Full time

    Are you ready to be the welcoming face of Knight Law Firm in Monroe, LA? We are seeking a full-time OR part-time Front Desk Administrator who embodies empathy and effectiveness to assist our legal team. This position earns competitive pay ranging from $15 to $25 per hour, alongside bonuses, company parties, flexible schedules that promote a healthy work-life...

  • Front Desk Admin

    1 month ago


    Monroe, United States Knight Law Firm, LLC Full time

    Are you ready to be the welcoming face of Knight Law Firm in Monroe, LA? We are seeking a full-time OR part-time Front Desk Administrator who embodies empathy and effectiveness to assist our legal team. This position earns competitive pay ranging from $15 to $25 per hour, alongside bonuses, company parties, flexible schedules that promote a healthy work-life...


  • Monroe, United States Marc Feder DMD Full time

    Overview: **Responsibilities**: - Greet and welcome patients in a friendly and professional manner - Answer and direct phone calls in a polite and efficient manner - Assist with appointment check-ins, check-outs, and appt confirmations - Handle customer inquiries and provide accurate information - Maintain a tidy and presentable front desk area - Assist...

  • Front Desk Agent

    3 weeks ago


    West Monroe, United States MCR Hotels Full time

    The Front Desk Agent at the Hilton Garden Inn West Monroe is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel.ESSENTIAL FUNCTIONS :Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and...


  • Monroe, United States Midsouth Medical, Inc. Full time

    Job DescriptionJob DescriptionAs a growing leader in the Durable Medical Equipment industry, Midsouth Medical, is seeking to add a CSR specialist to our team.DME Customer Service Representative- FRONT DESKIndividuals will be trained on guidelines for home medical equipment.Duties:Greet walk in patientsAnswer incoming calls and respond to customer inquiries...

  • Front Desk Agent

    1 month ago


    West Monroe, United States MCR Hotels Full time

    The Front Desk Agent at the Hilton Garden Inn in West Monroe is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS: Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue...


  • Monroe, United States Boston Children's Hospital Full time

    Title **Front Desk Receptionist** Description **COVID vaccine will be required unless medical / religious exemption.** Seeking a Medical Assistant for our Pediatric office in Monroe, NY.Organizational Duties and Responsibilities Performs duties to support the goals and objectives of Boston Children's Health Physicians in its efforts to provide quality...

  • Front Desk Agent

    1 month ago


    Monroe, United States Aimbridge Hospitality Full time

    Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...


  • Monroe, United States Center For Emotional Health Full time

    Job DescriptionJob DescriptionSalary: $15/hourGrowing Private Psychiatry office with 40+ locations looking for quality staff to grow with us!Center for Emotional Health is undergoing significant growth and expansion in outpatient behavioral health services as the need for treatment for behavioral health concerns is consistently on the rise. We integrate...

  • Front Desk Agent

    4 weeks ago


    Monroe, United States Aimbridge Hospitality Full time

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient...

  • Service Desk

    4 weeks ago


    Monroe, United States Planet Fitness Full time

    Job DetailsJob Location 410 Monroe - Monroe, WA Position Type Part Time Salary Range $16.00 - $16.50 Hourly Job Shift Any Job Category Customer Service DescriptionCompany & Benefits As one of the largest independently owned operators of Planet Fitness clubs, Ohana Growth Partners' core purpose is to inspire people to change their lives (and have fun doing...

  • Front Desk Associate

    4 weeks ago


    Monroe, United States Super 8 by Wyndham - Monroe, WI Full time

    You will be working front desk at a hotel. This includes checking guests in and out. Assisting them as necessary. You would be cleaning public areas of the hotel and stocking items as needed, walking the common areas of the hotel to make sure everything is okay and doing laundry. Hotel experience would be nice but not necessary. Being comfortable with a...


  • Monroe, United States Monroe Community Mental Health Authority Full time

    Job DetailsJob Location Monroe Community Mental Health Authority - Monroe, MI Position Type Full Time Salary Range $19.71 - $24.64 Hourly Description Customer Services Administrative support staff are the first point of contact for consumers and visitors at Monroe Community Mental Health Authority. They provide customer services administrative support to the...


  • Township of Monroe, United States Elite Dental Center of Monroe Full time

    Job Responsibilities: Answering phones, entering Patient information, verification of Insurance, explaining treatment plan co-pays, understanding Insurance breakdowns, Proficient with Dentrix. We are willing to train, if you are willing to learn. Clear background check Hours are M 8-6, T 10-7, W 9-5, alternating fridays 8-3, and some Saturdays 8-1 Pay:...


  • Monroe, United States Piggly Wiggly | A C&S Family of Companies Full time

    The Customer Service Manager is responsible for directing and supervising all functions and activities of front-end department personnel to achieve the sales and profit goals established for the department; to ensure that the work shifts of all department personnel contribute to the financial best interests of the store. **Description** - Cultivates and...


  • Township of Monroe, United States Astera Cancer Care Full time

    Why Join Us? For us, what matters most is excellence. We are caring professionals, people who live, work and dedicate themselves to the communities of Central New Jersey. As such, we strive to provide a sanctuary of excellence, precision, thoroughness and genuine compassion. We also take a whole-person approach to patient care and treatment, tailoring all...


  • Monroe, United States Piggly Wiggly | A C&S Family of Companies Full time

    The Assistant Customer Service Manager is responsible for giving the customer a great lasting impression of the store. The Assistant Manager is responsible for assisting the Customer Service Manager as a goodwill ambassador and the job requires accuracy, honesty, patience and stamina. **Description** - Provide outstanding Customer Service and customer...


  • Monroe, United States myOrthos Full time

    Job Summary: The Patient Services Representative is responsible for welcoming visitors, checking patients in and out for their appointments, answering incoming calls, and scheduling future appointments. They will perform administrative duties necessary to ensure the orthodontic practice is running smoothly. Duties & Responsibilities: Greeting and...


  • Monroe, United States myOrthos Full time

    Job Summary: The Patient Services Representative is responsible for welcoming visitors, checking patients in and out for their appointments, answering incoming calls, and scheduling future appointments. They will perform administrative duties necessary to ensure the orthodontic practice is running smoothly. Duties & Responsibilities: Greeting and welcoming...