Customer Service Representative I

4 weeks ago

Fort Worth, United States Benbrook Water Authority Full time
Job DescriptionJob Description

DEPARTMENT: Administration SALARY GRADE: 5


SUMMARY: Under basic supervision, performs customer service functions for clients of the Benbrook Water Authority (BWA).


ESSENTIAL FUNCTIONS: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific duties.

  • Providing customer services for BWA clients; processing new customers, payments, service requests, service charges, and adjustments according to policies and procedures; balances cash drawer.
  • Preparing records and billing account updates, creating work orders, entering and verifying data, processing documents and transactions, resolving customer service issues, and providing special customer services.
  • Performing clerical and technical accounting functions, such as accounts receivable, accounts payable and payroll processing.
  • Providing prompt, courteous, and accurate service to the public with BWA services questions, requests for information, and complaints to maintain positive customer service relations.
  • Supporting the relationship between Benbrook Water Authority and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and BWA staff; maintaining confidentiality of work-related issues and BWA information; performing other duties as required or assigned.
  • Reporting to work punctually, working all scheduled hours, and additional hours as necessary. This position requires a minimum 40-hour work week.


KNOWLEDGE AND SKILLS:
Knowledge:

  • BWA policies and procedures.
  • Principles of record keeping, bookkeeping, and records management.
  • Customer service principles and methods.


Skill in:

  • Entering data and numerical information into a computer system with speed and accuracy, and maintaining electronic records, files and databases.
  • Operating a personal computer utilizing standard and specialized accounting software.
  • Establishing and maintaining cooperative working relationships with co-workers.
  • Communicating effectively verbally and in writing.


MINIMUM QUALIFICATIONS:
High School diploma or GED equivalent; AND one year of customer service experience; OR an equivalent combination of education and experience.


LICENSE AND CERTIFICATION:
Must possess a valid Texas Driver's License.


PHYSICAL DEMANDS AND WORKING ENVIRONMENT:
Work is performed in a standard office environment.

  • Customer Service Representative

    2 weeks ago

    Fort Worth, United States KITE'S CLEANERS, INC. Full time

    We are seeking the right individual to work with 2 to 4 others with a common goal of creating and maintaining client relationships with outstanding customer service. Major Responsibilities * Maintain the call office to the standards set by company. * Provide accurate and courteous service to the customer. * Count garments, invoice, inspect for stains or...

  • Customer Service Representative Level I

    2 weeks ago

    Fort Worth, United States Deluxe Full time

    Responsible for effectively answering inbound calls from our credit card merchants and sales representatives, and resolving issues in order to ensure customer satisfaction.• Process inbound calls to the point of resolution including customer inquiries, complaints, requests for technical support, and customer account information.• Provide frontline...

  • Customer Service Representative

    3 weeks ago

    Fort Worth, United States Composites One Full time

    At Composites One our culture is founded on a clear set of Core Values that has at its core Respect, Teamwork, and Communication. Our success is largely attributed to our ability to operate as one Team, respect each other in our daily interactions, a Customer Service Representative, Customer Service, Continuous Improvement, Representative, Composite, Retail

  • Bilingual Healthcare Customer Service Representative

    1 week ago

    Fort Worth, United States Credit Solutions Full time

    Credit Solutions of Lexington, KY is seeking to hire a full-time Bilingual/Spanish speaking Customer Service Representative to assist patients in resolving their medical balances so they can focus on the healing process. If you have experience in healthcare billing and finance and want a career where you can actually make a difference, apply today! Customer...

  • Bilingual Healthcare Customer Service Representative

    3 days ago

    Fort Worth, United States Credit Solutions Full time

    Credit Solutions of Lexington, KY is seeking to hire a full-time Bilingual/Spanish speaking Customer Service Representative to assist patients in resolving their medical balances so they can focus on the healing process. If you have experience in healthcare billing and finance and want a career where you can actually make a difference, apply today! Customer...

  • Customer Service Representative

    4 weeks ago

    Fort Worth, United States Performancereview Full time

    ** Customer Service Representative** Job Title Customer Service Representative Job ID 27656888 Location Fort Worth, TX 76110 Other Location Description **Customer Service Representative** Headquartered in Chicago, our client is a world leader in electronics and metal scrap recycling and non-ferrous export for over 15 years. Their team has over 30 years...

  • Customer Service Representative

    3 weeks ago

    Fort Worth, United States Edem Body Shop LLC Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. We are looking for a motivated and personable Bilingual Customer Representative to join our Collision Repair...

  • Customer Service Representative

    4 weeks ago

    Fort Worth, United States Callaway Golf Full time

    ** Customer Service Representative** **Job Category****:** Customer Support/Service **Requisition Number****:** CUSTO003438 Showing 1 location **Job Details** **Description** Callaway Golf Company is a leader in total performance, premium golf equipment and active lifestyle products while also being a great place to work! We are passionate and push the...

  • Customer Service Representative

    1 week ago

    Fort Worth, United States Callaway Golf Full time

    ** Customer Service Representative** **Job Category****:** Customer Support/Service **Requisition Number****:** CUSTO003438 Showing 1 location **Job Details** **Description** Callaway Golf Company is a leader in total performance, premium golf equipment and active lifestyle products while also being a great place to work! We are passionate and push the...

  • Customer Service Representative

    3 weeks ago

    Fort Worth, United States U-Haul Full time

    Location: 1101 E Loop 820, Fort Worth, Texas 76120 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Representative

    1 week ago

    Fort Worth, United States U-Haul Full time

    Location: 1101 E Loop 820, Fort Worth, Texas 76120 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Representative

    4 weeks ago

    Fort Worth, United States Glamour Paws Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and...

  • Customer Service Representative

    4 weeks ago

    Fort Worth, United States CornerStone Staffing Full time

    Job DescriptionJob DescriptionCornerStone Staffing is currently recruiting for Auto Collections Agents who are customer focused for a long term contract opportunity with a premier auto finance company in the North Fort Worth area. This is an excellent opportunity to "get your foot in the door" with a reputable company that offers amazing perks and...

  • Customer Service Representative

    4 weeks ago

    Fort Worth, United States Serenity Healthcare, LLC Full time

    Customer Service Representative Onsite - Fort Worth, TX Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Service...

  • Customer Service Representative

    1 week ago

    Fort Worth, United States Serenity Healthcare, LLC Full time

    Customer Service Representative Onsite - Fort Worth, TX Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Service...

  • Customer Service Representative

    1 week ago

    Fort Worth, United States Warehouserack.Com Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team in Fort Worth, TX . Warehouse Rack Company is one of the largest distributors of used and new warehouse equipment in America. The ideal candidate is a team player with great customer service and communication skills.Responsibilities:· Greet customers.· Respond...

  • Customer Service Representative

    3 weeks ago

    Fort Worth, United States Abacus Full time

    Job Category: dministrative Job Code: Customer Service Representative:Customer Service Representative Job Title: Customer Service Representative Keywords: Number of Positions: 3 Remaining Positions: 1 Duties: The Customer Care Associate will provide professional and efficient customer service to Alcon customers, consumers, sales force, and internal Alcon...

  • Customer Service Representative

    4 weeks ago

    Fort Worth, United States HomeTeam Pest Defense Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO020597 Showing 1 location **Job Details** **Description** **At HomeTeam, we put people first.** **We make sure HomeTeamers have the tools, support, and training they need to deliver a delightful experience to every customer.** Our friendly, warm work...

  • Customer Service Representative

    1 week ago

    Fort Worth, United States HomeTeam Pest Defense Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO020597 Showing 1 location **Job Details** **Description** **At HomeTeam, we put people first.** **We make sure HomeTeamers have the tools, support, and training they need to deliver a delightful experience to every customer.** Our friendly, warm work...

  • Customer Service Representative

    4 weeks ago

    Fort Worth, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeOnsite – Fort Worth, TX Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment....