Current jobs related to Patient Services Representative - San Diego - St. Vincent De Paul Village
-
Patient Service Representative
4 weeks ago
San Diego, California, United States Sharp HealthCare Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Sharp HealthCare. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and support to our patients and families.Key ResponsibilitiesRepresent Sharp HealthCare by providing patients with...
-
Patient Service Representative
3 weeks ago
San Diego, California, United States Scripps Health Full timeJob Title: Patient Service RepresentativeAt Scripps Health, we are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at the Scripps Coastal Medical Center in Encinitas. As a Patient Service Representative, you will play a critical role in creating a positive experience for our patients by providing exceptional...
-
Patient Service Representative
4 weeks ago
San Diego, California, United States Scripps Health Full timeJob Title: Patient Service RepresentativeAt Scripps Health, we are seeking a highly skilled and detail-oriented Patient Service Representative to join our team in the OB/GYN department at our Carmel Valley clinic.Key Responsibilities:Interact with patients and providers to gather information for accurate registration and appointment scheduling.Assign Medical...
-
Patient Service Representative
1 month ago
San Diego, California, United States Scripps Health Full timeJob Title: Patient Service RepresentativeWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Scripps Health. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and ensuring a smooth registration process.Key Responsibilities:Interact with patients, payers,...
-
Patient Service Representative
2 weeks ago
San Diego, California, United States Sharp HealthCare Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Sharp HealthCare. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers. Your primary focus will be on scheduling appointments, verifying patient...
-
Patient Service Representative
4 weeks ago
San Diego, California, United States SpineZone Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at SpineZone. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesGreets patients and visitors in a friendly and professional...
-
Patient Service Representative
1 month ago
San Diego, California, United States Scripps Health Full timePatient Service Representative Job DescriptionScripps Health is seeking a skilled Patient Service Representative to join our team at Scripps Mercy Hospital San Diego. As a key member of our Patient Financial Services department, you will play a vital role in ensuring seamless patient registration, identification, and verification processes.Key...
-
Patient Service Representative
4 weeks ago
San Diego, California, United States Scripps Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Scripps Health. As a Patient Service Representative, you will be responsible for providing exceptional customer service to our patients and their families, while also ensuring the smooth operation of our medical office.Key...
-
Patient Service Representative
3 weeks ago
San Diego, California, United States Family Health Centers of San Diego Full timeJob Title: Patient Service RepresentativeFamily Health Centers of San Diego is seeking a Patient Service Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.Responsibilities:Manage the patient check-in and check-out process, ensuring accurate...
-
Patient Service Representative
3 weeks ago
San Diego, California, United States Allergy Partners Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Allergy Partners. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesRegister patients, answer phone calls, and prepare...
-
Patient Service Representative
2 days ago
San Diego, California, United States Family Health Centers of San Diego Full timeImpact Lives, Impact CommunityFamily Health Centers of San Diego (FHCSD) is a leading provider of exceptional healthcare services to underserved communities. As a Patient Service Representative, you will be the first point of contact for patients, registering them, and placing their information into our electronic record keeping...
-
Patient Service Representative
1 week ago
San Diego, California, United States Family Health Centers of San Diego Full timeJoin Our Team Family Health Centers of San Diego (FHCSD) is a leading provider of community healthcare services, dedicated to delivering exceptional care to underserved populations. We are seeking a highly skilled Patient Service Representative to join our team.The ideal candidate will possess excellent communication skills, a strong attention to detail, and...
-
Patient Service Representative
4 weeks ago
San Diego, California, United States Scripps Health Full timeJob Title: Patient Service RepresentativeThis is a Full-Time position with a Monday - Friday, 8AM - 5PM, schedule located at our Scripps Clinic in Carmel Valley. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits.About Scripps HealthAward-winning workplace recognized by Becker's...
-
Patient Service Representative
3 months ago
San Diego, United States Physical Rehabilitation Network Full time**Patient Service Representative** Physical Rehabilitation Network - San Diego, CA **Overview**: We are seeking an enthusiastic and versatile Patient Service Representative (PSR) to join our dynamic out-patient orthopedic clinic. We take pride in our ability to provide the highest level of personable care and superior customer service. **This position is...
-
Patient Service Representative
2 weeks ago
San Diego, California, United States The E.W. Scripps Company Full timeJob Title: Patient Service RepresentativeThis is a part-time position (40 hours per pay period) with a Monday, Tuesday, Thursday schedule from 9:30AM - 6PM (option to pick up more hours if desired) located at our Scripps Green Hospital in Torrey Pines. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement...
-
Patient Service Representative
2 weeks ago
San Diego, California, United States SpineZone Full timeJob Title: Patient Service RepresentativeJob Summary:The Patient Service Representative plays a vital role in ensuring the smooth operation of our medical office. This individual will be responsible for providing exceptional patient care, managing front office tasks, and maintaining accurate records.Key Responsibilities:Greets patients and visitors,...
-
Patient Service Representative
4 weeks ago
San Diego, California, United States California Proton Therapy Center Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at California Protons Cancer Therapy Center. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and their families.Key Responsibilities:Accurately...
-
Patient Service Representative
2 weeks ago
San Diego, California, United States The E.W. Scripps Company Full timeAbout the RoleAt The E.W. Scripps Company, we're committed to delivering exceptional patient experiences. As a Patient Service Representative, you'll play a vital role in ensuring our patients receive top-notch care.Key ResponsibilitiesInteract with patients and providers to gather information for accurate registration and appointment scheduling.Assist with...
-
Patient Service Representative
2 weeks ago
San Diego, California, United States The E.W. Scripps Company Full timeBe Part of a Winning Team at Scripps HealthAt Scripps Health, you'll experience the pride, support, and respect of an organization that has been recognized for its commitment to excellence. You'll be surrounded by people dedicated to making a difference in the lives of their patients and colleagues. If you're open to new challenges and opportunities, join us...
-
Patient Service Representative
4 weeks ago
San Diego, California, United States Scripps Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Scripps Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.Key ResponsibilitiesInteract with patients and providers...
Patient Services Representative
2 months ago
Summary
The Patient Service Representative I is the first point of contact for patients entering the facility. They greet and treat patients in a professional manner with the highest regard to customer service. They interview the patient to gather demographic information, and reason for their visit. They gather insurance information, screen for sliding scale fee program, and collect payment as deemed necessary. They register the gathered information into their electronic health record chart for all Village Health Center departments (medical, dental psychiatry, behavioral, street health, transformative recovery, groups, and specialty services) and verify insurance to assure check-in accuracy for billability of services. In addition, the Patient Service Representative I will assist with incoming calls, screen, and transfer calls as appropriate, schedule, reschedule and cancel appointments as requested.
Essential Functions
- Implements the highest level of customer service skills to greet patients, clients, and visitors entering the clinic following all organizational customer service guidelines.
- Collaborates and participates with other internal and external departments to provide assistance, guidance and direction to visitors and patients.
- Must become familiar with the policies and procedures of our facilities, including but not limited to: health center, Village-based, and community resources available.
- Assists with front loading of patient charts prior to check-in to improve timeliness of the registration process and improve patient satisfaction.
- Verifies patient’s demographic and personal information and enters them in the appropriate EHR program at each visit and adheres HIPAA compliance.
- Verifies insurance benefits and eligibility by using insurance portals or telephone to assure accurate billable services.
- Performs check in processes of patient appointments following the set procedures and protocols for all departments of the Village Health Center in the electronic health record.
- Complete forms for patient registration, billing, and sliding scale program as necessary; assist patients with completion of forms.
- Schedules, reschedules, and/or cancels patient appointments at patient or provider request.
- Accurate documentation and routing of messages.
- Assesses patient for sliding fee schedule and collects payments per sliding fee programs per established guidelines.
- Maintain effective communication and working relationships with the patients and other employees.
- On time completion of assigned training and policies.
- Performs other duties as assigned.
Qualifications
- High School Diploma or GED
- 6 months’ experience in a medical and/or dental front office preferred.
- 3 months’ experience using a medical and/or dental electronic health records system.
- Bilingual (Spanish/English) preferred.
- Knowledge of Medi-Cal, Medicare, managed care plans, third party rules and regulations and insurance guidelines preferred.
- Strong written and verbal communication skills.
- Basic computer literacy (i.e., use system to manage and schedule appointments, access electronic medical record information, read and respond to emails).
- Verifying insurance/program eligibility preferred.
- Excellent customer service skills and commitment to providing the highest level of customer satisfaction.
- Ability to interface with all levels of personnel in a professional manner.
- Ability to handle multiple activities simultaneously.
- Participate in annual Tuberculosis screening and/or other screenings when necessary.
Reasonable accommodations may be granted where appropriate. - Knowledge of and compliance with HIPAA privacy laws
- EPIC experience preferred
