Service Advisor

6 days ago


Myrtle Beach, South Carolina, United States Redline Powersports Full time
Job Description

Job Summary:

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Redline Powersports. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities:

  • Advise customers on necessary services and routine maintenance to ensure their vehicles are running at optimal performance.
  • Obtain vehicle information and provide accurate written estimates for maintenance and repairs.
  • Open and close repair tickets, ensuring all work is completed efficiently and effectively.
  • Schedule maintenance appointments and communicate with customers to keep them informed of the status of their vehicle.
  • Review repair orders to ensure accuracy and communicate with Service Technicians to resolve any issues.

Requirements:

  • Experience in a similar role, preferably in the powersports industry.
  • Positive attitude and ability to work well in a team environment.
  • Sales and/or customer service experience, with a strong focus on building relationships and providing exceptional customer service.
  • Knowledge of powersports mechanical operations and ability to communicate complex technical information to customers.
  • Good multitasking and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Valid driver's license and high school diploma or equivalent.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Access to ongoing training and development opportunities.


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