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Service Advisor

4 months ago

Miles City, United States NOTBOHM MOTORS Full time
Job DescriptionJob Description

Job Summary: The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. 

About Us: Notbohm Motors is a family-owned & operated Chevrolet Buick dealership since 1985. We are a one-stop shop for everything automotive. Serving our customers with the best possible experience is our top priority. Our motto, "How Far Would You Drive For a Good Deal" is a testament to what our guests will enjoy by doing business with us. As well as an amazing vehicle purchasing environment, we also offer a full service QuickLube, Service & Parts department.  

Service Advisor Compensation and Benefits:

  • Competitive Pay
  • Flexible Working Hours
  • Health Insurance (employer paid)
  • PTO & Sick Leave
  • 401(K)
  • Compensation: $ - $ Depending on experience 

Service Advisor Responsabilities:

  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and update customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers

Service Advisor Requirements:

  • Proven record of achieving exceptional customer satisfaction
  • Past experience as a service advisor, assistant lane manager or service consultant
  • Very energetic personality 
  • A desire for a long-term career with a growing organization
  • Personal and professional integrity
  • Computer skills and willingness to learn new programs

Notbohm Motors is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.