Concierge

1 month ago

Baltimore, United States Legend Management Group Full time
Job DescriptionJob Description

Legend Management Group is a 100% fully COVID-19 vaccinated company and has a mandatory vaccination policy in place.

As our Concierge, future and current residents see you first when they come home. You will provide a high perceived value through personalized services provided to our residents. You are committed to provide customer care that distinguishes the living experience provided at a Legend community. You will report to the Property Manager.

You Will:

  • Respond to incoming calls, emails and greet guests
  • Accept and follow-up on service requests from residents
  • Handle future and current residents’ concerns with care
  • Organize front desk logs, package rooms, club room reservations and freight elevator
  • Implement meaningful community events that engage residents and foster a sense of community
  • Create awareness, interest and excitement through social media (Facebook, Instagram)

You Have:

  • High school diploma or equivalent
  • 2+ years of experience in a hospitality, retail, travel or hotel environment
  • The ability to exert up to 25 pounds

Enjoy A Variety of Perks and Benefits Including:

  • Great compensation package and bonus plan
  • 100% employer-paid health insurance
  • Dental & Vision Insurance
  • Paid time off - holidays, vacation, sick, administrative, and bereavement
  • Company matched 401K
  • Apartment rent discount
  • Tuition Assistance

About Us:

Legend Management Group is an apartment management group with communities in Maryland and Virginia that has served the area's most discerning residents for over 30 years. We were named a Top Workplace in DC in 2020 by The Washington Post. Our communities are staffed with caring, knowledgeable professionals committed to our residents’ quality of life. We apply our core values of People First, Create Exceptional Experiences, Embrace Change and Innovation, Balance Work and Play, and Inspire and Empower to every team member, resident and partner.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

LIMITATIONS and DISCLAIMER: This job description only describes the general nature and illustrative level of work performed; it is not intended as an exhaustive list of tasks, responsibilities, and skills. Team members will be required to follow other job-related instructions and to perform other duties requested by their supervisor in compliance with federal and state laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities necessary to perform each duty proficiently. Continued employment remains on an “at-will” basis.

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