Operations Manager

1 week ago

Naples, United States The Sports Facilities Companies Full time
Job DescriptionJob Description

OPERATIONS MANAGER - Paradise Coast Sports Complex

Sports Facilities Management, LLC

LOCATION: Naples, FL

DEPARTMENT: OPERATIONS

REPORTS TO: GENERAL MANAGER

STATUS: FULL-TIME (EXEMPT)

ABOUT THE COMPANY:

Paradise Coast Sports Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Naples, FL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Paradise Coast Sports Complex is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

This position has a special emphasis on mechanical (HVAC), technology, computerized systems, kitchen equipment, and sporting equipment. The Facility Manager will be responsible for maintenance, repairs, professional services, stock control, supply orders, routine custodial, grounds and equipment for the facility. The Facility Manager will also ensure a suitable working environment for the organization and provide appropriate reporting, performance measurements, budgeting, and leadership.

PRIMARY RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

LEADERSHIP

  • Manage (hire, train, evaluate, hold accountable, schedule, etc.) Facility Maintenance Team Members
  • Manage and coordinate any contractors
  • Create manuals for housekeeping, operations and maintenance
  • Create logs for maintenance of equipment and capital plans
  • Monitor inventory and order supplies
  • Maintain and update all logs and manuals
  • Maintain OSHA and ADA compliance
  • Complete special projects and daily assignments as directed by the Director of Facility Maintenance
  • Provide knowledgeable guest service to guests
  • Work within the confines of a budget
  • Overall hiring, firing, training and support of all personnel (staff, interns, volunteers)
  • Maintain, repair, upgrade, and order equipment when necessary
  • Correspond with prospective groups
  • Awareness of the guests, community, trends, and facility offerings
  • Ability to understand, learn, and utilize various computer-based systems
  • Understand and carry out facility policies and procedures
  • Ability to open/close facility on a daily basis
  • Ability to think quickly and rationally in times of emergency to prevent further problems
  • Record all incidents through daily rounds during league play as MOD to ensure a safe facility

FACILITY MAINTENANCE TASKS

  • Maintain overall appearance and cleanliness of the facility
  • Inventory, organize, and stock up closets, toolboxes and maintenance areas
  • Coordinate cleaning schedule around daily activities
  • Have knowledge of building internals (sprinkler systems, HVAC systems, alarm systems, etc.)
  • Manage utilities (lights, temperature controls, heaters, etc.)
  • Maintain and repair playing surfaces
  • Schedule and perform maintenance on facility equipment
  • Coordinate with Directors on facility repairs to avoid conflicts
  • Contract maintenance with outside vendors when necessary
  • Handle inspections (fire, sprinkler, elevator, etc.)

MINIMUM QUALIFICATIONS:

  • Must have advance knowledge of commercial facilities inclusive of HVAC, electrical, suppression systems and kitchen equipment
  • Must have 3-5 years' experience working with sports facilities and associated grounds and equipment
  • General knowledge of maintenance, janitorial & landscaping
  • Prior responsibility in managing a daily P&L, management and budget oversight
  • Associates degree or related degree/certificate to the position
  • Excellent interpersonal, problem solving and negotiating skills
  • Must be a team player with a positive can-do attitude
  • Excellent written and verbal communication skills
  • Excellent management and scheduling abilities for outside vendors & contractors
  • Solid computer skills including Word, Excel, Power Point and Outlook, audio/visual
  • Must be able to work flexible schedules including nights, weekends and holidays
  • Must be able to obtain CPR/First Aid certifications within a specific time period

WORKING CONDITIONS AND PHYSICAL DEMANDS:

  • May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend
  • Pushing/pulling/lifting 50 lbs.
  • Ability to navigate around the facility for long periods of time
  • Ability to climb elevated areas to complete tasks (i.e. lift for scoreboards, etc.)
  • Limited travel may be required
  • Facility has intermittent noise

PREFERRED:

  • Have a basic understanding of sports


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