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Emergency Responder

3 months ago

Pleasanton, United States East Bay Innovations Full time
Job DescriptionJob Description

East Bay Innovations - Emergency Cell Phone Responder - Must be Driver

Are you looking to gain experience in the non-profit sector, social work, social services, occupational therapy, mental health, or healthcare? If so, then East Bay Innovations (EBI) is where you want to be 

What does an Emergency Cellphone Responder do?

You would provide 1:1 support to adults with developmental disabilities in their home and throughout their community. You would be trained on all the support needs of a number of our clients, be available to jump in and work shifts with clients as needed during an on-call shift, and also provide support to staff over the phone. You may need to work to find coverage for a shift and make last minute arrangements for client support.

What does your typical day on E-Cell look like?

  • Organizing coverage for open shifts with our clients
  • Responding to emergency calls from support staff
  • Discussing emergency supports with clients’ families as needed
  • Supporting staff with anything out of the ordinary

When you are working with clients, what does your day look like?

  • You will be providing emotional support and companionship
  • Get some exercise and walks around their neighborhood
  • Do some arts and craft projects
  • Connect with friends and loved ones virtually
  • Meal planning and cooking meals
  • Light cleaning around their homes
  • Personal/intimate care
  • Wheelchair transfers
  • Grocery shopping and other errands 
  • Modified, using delivery or pick up services.

Who are we looking for?

  • High school diploma or equivalent
  • Two years experience working in the field of human service preferred. 
  • Someone who has an understanding and commitment to the philosophy of inclusion, access and consumer-driven services. 
  • Someone who has the ability to work cooperatively with consumers, their support systems, employers and other agencies. 
  • Someone who has the ability to solve problems independently and as part of a team.
  • You must have possession of a valid California driver’s license, a driving record that meets agency standards, auto insurance and access to a vehicle. 
  • Someone who is willing to commit to a minimum of one year on the E-Cell team.
 

Schedule:

You would be on call for a 24 hour period, 9am-9am weekly, shift days negotiable. We support clients throughout Alameda County. 

Compensation: $26.73 per hour. 

Additionally, you will receive a $75 stipend for each 24 hours of on-call on weekdays, and a $125 stipend for each 24 hours of on-call on weekends. Four hours of training shifts paid at $26.73 per hour are guaranteed for each on-call shift. 

What does EBI offer?

  • Medical coverage for those working 30 hours a week or more, with two different health plans for you to choose from.
  • Dental and vision coverage for both full-time and part-time staff.
  • Aflac- three different plans to choose from.
  • FSA & DCFSA, Commuter and Parking pre tax benefits.
  • Employee EAP that include free mental health counseling sessions for you and members of your household.
  • 403(b) retirement plan so you can invest in your future.
  • Education Assistance Fund, providing reimbursement for tuition, fees, and supplies for education and self-enrichment courses
  • Membership in the Service Employees International Union (SEIU) Local 1021.
  • Many opportunities for training so you can feel confident in the work you do and prepare for future career opportunities.
  • Paid sick leave for all employees, and paid vacation for full-time employees
  • Paid holidays for all
  • Mileage reimbursement for on-the-job driving
  • EBI offers Additional Language Stipends for individuals who have been approved based on language fluency verification and client/department/agency needs.
  • We show our appreciation for staff with monthly raffles, games and more, to celebrate you and the important work that you do 

The Public Service Loan Forgiveness program is a federal program that forgives student loan debt for nonprofit employees after 120 qualifying payments. Employees who work at least 30 hours per week for a governmental, 501(c)(3) nonprofit, or other qualifying nonprofit organization may apply to have the balance of their student loans forgiven (tax free) after making 120 monthly payments.
 

About Our Organization:

Established in 1994, East Bay Innovations (EBI) is a nonprofit human services organization that supports people with developmental disabilities, such as intellectual disabilities, autism, and cerebral palsy. Our person centered services support people to live in their own homes, make choices about how they live, work in jobs of their choosing, and enjoy being part of their communities. We seek to further the human rights and empowerment of people with disabilities, and hire people who care about social justice and want to make a difference in the lives of others.

EBI has been named a winner of the Greater Bay Area Top Workplaces Award in 2015 and 2023. EBI was also named the #1 caregiver agency to work for in the Bay Area by LocalWise.

East Bay Innovations is an equal opportunity employer. We will consider all applicants without regard to race, color, religion, national origin, ancestry, sex, gender, gender identity, physical or mental disability, medical condition, genetic information, marital status, age, sexual orientation, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

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