Current jobs related to Customer Support Specialist - Columbus - Seamless.AI

  • Clinical Support Specialist

    4 weeks ago

    Columbus, Ohio, United States OBGYN Specialist of Columbus Full time

    Job OverviewWe are seeking a dedicated Clinical Support Specialist to join our team at OBGYN Specialist of Columbus. This role is essential in providing support to our healthcare providers and ensuring a smooth patient experience.Key Responsibilities Report directly to the clinical coordinator or practice administrator. Assist healthcare professionals in...

  • Customer Support Specialist

    4 weeks ago

    Columbus, Ohio, United States Eximius Associates Full time

    Job OverviewPosition Title: Customer Support SpecialistCompany: Eximius AssociatesAbout Our Company: Eximius Associates is a distinguished organization recognized for orchestrating premier corporate events, tailored private gatherings, and leading industry conferences. As we expand our reach, we are dedicated to delivering exceptional customer service and...

  • Customer Support Specialist

    2 days ago

    Columbus, Ohio, United States Chemical Abstract Services Full time

    Job Title: Customer Support SpecialistChemical Abstract Services (CAS) is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our scientific information solutions division, you will play a critical role in providing exceptional support to our customers worldwide.Job Summary:The Customer Support Specialist will be...

  • Customer Support Specialist

    4 weeks ago

    Columbus, United States Acorn Distributors, Inc. Full time

    Customer Support SpecialistJoin Acorn Distributors.... A multi-million-dollar distributor of janitorial, foodservice and safetyproducts. We provide expert solutions to the following industries: Education, Healthcare, Government, Lodging, Commercial, Property Management, Restaurants and Catering.Acorn Distributors is seeking a motivated and detail oriented...

  • Customer Support Specialist

    4 weeks ago

    Columbus, Ohio, United States Bright Bridge Group Full time

    Position OverviewBright Bridge Group is on the lookout for dedicated and enthusiastic individuals to become part of our vibrant team as Customer Support Specialists.Key Responsibilities:Handle incoming customer inquiries with professionalism and compassion.Deliver precise information regarding our offerings, services, and guidelines to clients.Address...

  • Customer Support Specialist

    4 weeks ago

    Columbus, Ohio, United States Work With Your Handz Full time

    Position Overview: As a vital link between our esteemed clients and our skilled field technicians, you will play a crucial role in ensuring every interaction is a positive experience. With over 25 years of expertise in specialized plumbing services for residential customers, we pride ourselves on delivering exceptional solutions with a personal touch. As a...

  • Customer Support Specialist

    4 weeks ago

    Columbus, Ohio, United States Work With Your Handz Full time

    Position Overview: As a Customer Support Specialist/Service Coordinator, you will play a vital role in connecting our esteemed clients with our skilled field technicians, ensuring that every interaction is seamless and effective. With over 25 years of experience in specialized plumbing services for residential customers, we pride ourselves on delivering...

  • Customer Support Specialist

    4 weeks ago

    Columbus, Ohio, United States Compunnel, Inc. Full time

    The Customer Support Specialist serves as the initial point of contact for users reaching out to our IT Service Desk. With a commitment to delivering exceptional customer service, the Specialist handles incoming inquiries, meticulously records all details in a tracking system, and utilizes a knowledge base alongside their expertise to address issues...

  • Customer Support Specialist

    4 weeks ago

    Columbus, Ohio, United States Bright Bridge Group Full time

    Position OverviewBright Bridge Group is on the lookout for a motivated and friendly Customer Support Specialist to become a key member of our vibrant team. In this position, you will serve as the initial point of contact for our clients, playing an essential role in delivering exceptional service, addressing inquiries, and ensuring overall customer...

  • Evening Customer Support Specialist

    4 weeks ago

    Columbus, Ohio, United States ODW Logistics Full time

    Evening Customer Support SpecialistAt ODW Logistics, we are seeking a dedicated individual to manage our customer service operations during the second shift.Job Overview:The Customer Support Specialist is responsible for all administrative tasks related to the handling of customer inventory, including receiving, storing, maintaining, shipping, and...

  • Customer Support Specialist

    3 days ago

    Columbus, Ohio, United States Triple Whale Full time

    Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at Triple Whale. As a key member of our support team, you will be the first point of contact for our customers, providing them with the assistance they need to maximize their use of our platform.Key ResponsibilitiesRespond to customer inquiries via live chat, owning the...

  • Evening Customer Support Specialist

    3 weeks ago

    Columbus, Ohio, United States ODW Logistics Full time

    Evening Customer Support SpecialistAt ODW Logistics, we are seeking a dedicated individual to join our team as an Evening Customer Support Specialist. This role is essential in managing various administrative tasks related to the handling of customer inventory.Key Responsibilities:Oversee and track shipping and receiving activities, ensuring all...

  • Evening Customer Support Specialist

    4 weeks ago

    Columbus, Ohio, United States ODW Logistics Full time

    Evening Customer Support SpecialistAt ODW Logistics, we are seeking a dedicated individual to manage essential customer service operations.Job Overview:The Customer Support Specialist is responsible for overseeing all administrative tasks related to the management of customer inventory, including receiving, storing, maintaining, shipping, and invoicing.Key...

  • Evening Customer Support Specialist

    4 weeks ago

    Columbus, Ohio, United States ODW Logistics Full time

    Evening Customer Support SpecialistAt ODW Logistics, we are seeking a dedicated professional to manage essential customer service functions.Position Overview:The Customer Support Specialist is responsible for overseeing all administrative tasks related to the receipt, storage, maintenance, shipment, and invoicing of customer inventory.Key...

  • Customer Support Specialist

    2 weeks ago

    Columbus, Ohio, United States Triple Whale Full time

    Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at Triple Whale. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction, and helping them maximize their use of our platform.Key ResponsibilitiesRespond to customer inquiries and...

  • Customer Support Specialist

    3 weeks ago

    Columbus, Ohio, United States American Electric Power Company, Inc. Full time

    Job OverviewPosition Summary:The Customer Experience Specialist serves as the primary liaison for clients, guiding them from the moment their concerns are escalated until a resolution is achieved. This role necessitates effective communication with various departments to advocate for customers and ensure their issues are addressed promptly. The Specialist is...

  • Customer Support Specialist

    3 days ago

    Columbus, Ohio, United States Triple Whale Full time

    Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at Triple Whale. As a key member of our support team, you will be responsible for providing exceptional customer service, troubleshooting technical issues, and ensuring our customers have a positive experience with our platform.Key ResponsibilitiesRespond to customer...

  • Automotive Customer Support Specialist

    4 weeks ago

    Columbus, Ohio, United States Echo Park Full time

    Automotive Customer Support SpecialistEchoPark Automotive is seeking a dedicated Automotive Customer Support Specialist to join our dynamic team. In this role, you will serve as a vital link in the vehicle purchasing journey, assisting customers as they finalize their automotive purchases.Key Responsibilities:Deliver an exceptional customer experience...

  • Customer Support Specialist

    4 weeks ago

    Columbus, Ohio, United States Polous Full time

    Position Overview:As a Customer Support Specialist at Polous, you will serve as the primary contact for our clientele, assisting them with their questions, addressing concerns, and delivering exceptional service. Your contribution will be vital in upholding customer satisfaction and ensuring a smooth interaction.Key Responsibilities:Handle incoming calls and...

  • Healthcare Customer Support Specialist

    4 weeks ago

    Columbus, Ohio, United States Elevance Health, Inc. Full time

    Position OverviewAs a Healthcare Customer Support Specialist, your primary responsibility will be to address and resolve inquiries from our members and providers effectively. You will utilize various computer-based tools to provide accurate information and solutions.Key ResponsibilitiesProactively assist members and providers with their healthcare-related...

Customer Support Specialist

4 months ago

Columbus, United States Seamless.AI Full time
Job DescriptionJob DescriptionThe Opportunity:

As a Customer Support Specialist at Seamless.AI, you will manage tier 1 related cases from our clients via phone and email.

Our platform provides sales and marketing professionals with real-time contact data using our search engine app, browser extension, and AI validation and verification. The Customer Support Specialist will need to quickly develop subject matter expertise in our product and services in order to help our customers get the best possible lead data and ensure their future success

Responsibilities:
  • Work 100% remotely to assist our customers and effectively resolve issues through email and phone
  • Provide positive support & guidance to marketers, salespeople, and service professionals across our customer base that use our platform
  • Communicate thoughtful, customized solutions that help customers move forward and grow their business
  • Show composure, resilience, and flexibility when working with clients on a daily basis
  • Develop a solid knowledge of Seamless.AI to assist clients with Tier 1 related issues
  • Assist customers with the documentation needed to transfer ownership or add billing authorized administrators to their organization
  • Collaborate with Customer Success team to ensure clients are being provided a well rounded experience and are able to utilize all resources available to them

Skillset:
  • Are passionate about the customer experience and have previous experience assisting customers via email or phone
  • Can autonomously troubleshoot and triage client issues ultimately take full ownership to provide a full resolution to the customer or assist in transferring their case to our Tier 2 team or other departments as necessary
  • Have excellent verbal and written communication skills
Education and Requirements:
  • 0-1+ Years of customer support experience required

Check out what our employees think about working at Seamless: CLICK HERE

Seamless.AI has been delivering the world's best sales leads since 2015. Our product is the first real time, B2B search engine helping sales teams maximize revenue, increase sales, and easily acquire their total addressable market using artificial intelligence. Our product has been recognized by G2 in 2024 in the following categories: Best Software Products Overall, Best Software Products for Small Business, and Highest Satisfaction Products. We have been recognized as one of Ohio's fastest growing companies and won 2020 Best Places to Work, LinkedIn's Top 50 Tech Startups in 2020,2022, and 2023, Purpose Jobs 2023 Best Workplace Culture and Best Work-life balance, and Purpose Jobs best place to work in 2024. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Visa Sponsorship is not included in our hiring package. Applicants will need to be authorized to work in the U.S.