Current jobs related to Customer Support Specialist - Columbus Ohio - Compunnel, Inc.

  • Customer Support Specialist

    1 week ago

    columbus, United States Swipe Say Easy Full time

    Join Our Team as a Customer Support Specialist and Help Us Excel!Are you a tech-savvy professional who enjoys solving problems and helping others?We are currently seeking a Customer Support Specialist to provide top-tier support to our customers. This is an exciting opportunity to utilize your technical skills and contribute to customer...

  • Customer Support Specialist

    1 week ago

    Columbus, United States Swipe Say Easy Full time

    Join Our Team as a Customer Support Specialist and Help Us Excel!Are you a tech-savvy professional who enjoys solving problems and helping others?We are currently seeking a Customer Support Specialist to provide top-tier support to our customers. This is an exciting opportunity to utilize your technical skills and contribute to customer...

  • Customer Support Specialist

    3 weeks ago

    Columbus, United States Swipe Say Easy Full time

    Join Our Team as a Customer Support Specialist and Help Us Excel!Are you a tech-savvy professional who enjoys solving problems and helping others?We are currently seeking a Customer Support Specialist to provide top-tier support to our customers. This is an exciting opportunity to utilize your technical skills and contribute to customer...

  • Customer Support Specialist

    3 weeks ago

    Columbus, United States Swipe Say Easy Full time

    Join Our Team as a Customer Support Specialist and Help Us Excel!Are you a tech-savvy professional who enjoys solving problems and helping others?We are currently seeking a Customer Support Specialist to provide top-tier support to our customers. This is an exciting opportunity to utilize your technical skills and contribute to customer...

  • Customer Support Specialist

    2 weeks ago

    columbus, United States Swipe Say Easy Full time

    Join Our Team as a Customer Support Specialist and Help Us Excel!Are you a tech-savvy professional who enjoys solving problems and helping others?We are currently seeking a Customer Support Specialist to provide top-tier support to our customers. This is an exciting opportunity to utilize your technical skills and contribute to customer...

  • Customer Support Specialist

    2 weeks ago

    Columbus, United States Swipe Say Easy Full time

    Join Our Team as a Customer Support Specialist and Help Us Excel!Are you a tech-savvy professional who enjoys solving problems and helping others?We are currently seeking a Customer Support Specialist to provide top-tier support to our customers. This is an exciting opportunity to utilize your technical skills and contribute to customer...

  • Customer Support Specialist

    3 weeks ago

    columbus, United States Swipe Say Easy Full time

    Join Our Team as a Customer Support Specialist and Help Us Excel!Are you a tech-savvy professional who enjoys solving problems and helping others?We are currently seeking a Customer Support Specialist to provide top-tier support to our customers. This is an exciting opportunity to utilize your technical skills and contribute to customer...

  • Customer Support Specialist

    1 week ago

    Columbus, Ohio, United States Jobs for Humanity Full time

    Customer Support SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist. This is a remote position and in this role, you will be responsible for providing exceptional customer service and support, while also handling account receivables and collections from delinquent...

  • Customer Support Specialist

    2 weeks ago

    Columbus, Ohio, United States Employment Solutions Full time

    Job OverviewAs a Customer Support Specialist at Employment Solutions, you will play a critical role in ensuring customer satisfaction by addressing account issues and providing exceptional support. This position requires a customer-forward mindset and the ability to create customized incentive programs to expand customer alliances and product line...

  • Medical Support Specialist

    2 months ago

    Columbus, Ohio, United States Concentra Career Choice Full time

    Job SummaryConcentra Career Choice is seeking a highly skilled Medical Support Specialist to join our patient care team. As a Medical Support Specialist, you will play a vital role in providing exceptional care to our patients and contributing to the success of our organization.Key ResponsibilitiesPerform routine medical and testing procedures under direct...

  • Customer Support Specialist

    6 days ago

    Columbus, Ohio, United States Randstad Enterprise Full time

    Randstad Enterprise is seeking a skilled Customer Support Specialist to provide exceptional service to members, partners, and plan sponsors in the financial services industry.This role requires a strong understanding of high-level product and plan requirements to analyze and resolve general account, plan fees, or plan inquiry questions.The ideal candidate...

  • Customer Support Specialist

    4 weeks ago

    Columbus, Ohio, United States Triple Whale Full time

    Job Summary:As a Customer Support Specialist at Triple Whale, you will be the first point of contact for our customers, providing them with the assistance they need to maximize their use of our platform. You will help solve problems, answer questions, and ensure that customers have a positive experience with our product. Your role is critical in maintaining...

  • Customer Support Representative

    2 weeks ago

    Columbus, Ohio, United States Swipe Say Easy Full time

    Customer Support SpecialistSwipe Say Easy is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty.Key Responsibilities:Respond to customer inquiries and technical issues in a timely and...

  • Desktop Support Specialist in Columbus, GA

    1 month ago

    Columbus, Georgia, United States Desktop & Depot Support Full time

    Job OpportunityWe are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Columbus, Georgia.In this role, you will be responsible for providing workstation software break-fix support, IMAC – PC install, moves, adds, and changes, image loads, asset recovery, asset tagging, printer support, client...

  • Customer Support Specialist

    6 days ago

    Columbus, Ohio, United States Jobs for Humanity Full time

    Customer Support Representative Job DescriptionAt Rowan Energy Norway, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. This is a remote position that requires providing exceptional customer service and support, while also handling account receivables and collections from delinquent...

  • Customer Support Specialist

    1 month ago

    Columbus, Ohio, United States Mid-West Equipment Sales Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Small Engine and Parts Customer Support Agent to join our team at Midwest Equipment Sales. As a key member of our support team, you will be responsible for providing exceptional customer service, technical assistance, and troubleshooting support to our customers.Responsibilities and...

  • Customer Support Specialist

    2 weeks ago

    Columbus, Ohio, United States Cott Systems, Inc. Full time

    Job OverviewCott Systems, Inc. is seeking a highly skilled Customer Support Analyst to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesResolve software-related issues through effective communication and problem-solving skillsProvide...

  • IT Support Specialist

    3 weeks ago

    Columbus, Ohio, United States Russell Tobin Full time

    Job Title: IT Service Desk SpecialistLocation: Columbus, OHPay Rate: $20-21/hr.The IT Service Desk Specialist serves as the primary contact for IT support, providing exceptional customer service by responding to incoming calls, documenting issues, and resolving technical problems efficiently. This role involves troubleshooting enterprise software and...

  • IT Support Specialist

    2 weeks ago

    Columbus, Ohio, United States Russell Tobin Full time

    Job Title: IT Service Desk SpecialistLocation: Columbus, OHPay Rate: $20-21/hr.The IT Service Desk Specialist serves as the primary contact for IT support, providing exceptional customer service by responding to incoming calls, documenting issues, and resolving technical problems efficiently. This role involves troubleshooting enterprise software and...

  • IT Support Specialist

    1 month ago

    Columbus, Ohio, United States Arrive Logistics Full time

    Job Title: IT Support SpecialistArrive Logistics is seeking a highly skilled IT Support Specialist to join our team. As a key member of our Service Desk, you will be responsible for providing technical support and assistance to our employees, ensuring that our systems and networks are running smoothly and efficiently.Key Responsibilities:Provide technical...

Customer Support Specialist

2 months ago

Columbus Ohio, United States Compunnel, Inc. Full time

The Customer Support Specialist serves as the initial point of contact for users reaching out to our IT Service Desk.

With a commitment to delivering exceptional customer service, the Specialist handles incoming inquiries, meticulously records all details in a tracking system, and utilizes a knowledge base alongside their expertise to address issues promptly.

This role emphasizes providing top-tier customer service, achieving high rates of first-contact resolution, and identifying ways to enhance and automate support processes.


Key Responsibilities:
  • Exhibit strong customer service abilities to deliver phone support, including:
    • Actively listening to customers to fully understand their concerns
    • Demonstrating empathy towards customer situations and maintaining a sense of urgency in resolving issues
    • Creating precise and comprehensive documentation at the client, problem, and incident levels
    • Effectively managing conflicts

Responsible for providing high-quality technical support to end-users, related to enterprise software and hardware.

Responsibilities encompass assessment, triage, research, training/education, and resolution of incidents and requests concerning the use of application software products and/or infrastructure components in a dynamic 24/7 environment.

Under general supervision, the Specialist may also provide after-hours and weekend support as necessary.

This position demands a keen attention to detail, strong follow-through, a collaborative mindset, and a positive attitude.

A solid understanding of technology and the capability to apply that knowledge to support all existing systems is essential.