Restaurant Manager

3 months ago

Washington, United States 450 K Street - Busboys and Poets Full time
Job DescriptionJob Description

Busboys and Poets is seeking an ambitious, hardworking, people-centric individual with proven experience managing across departments as a Front-of-House Manager. In this fast-paced, dynamic work environment, you will deliver training to our diverse staff, as well as managing the overall operation and being an expert in guest relations. The person in this role will represent Busboys and Poets values, including integrity and open and honest communication. If this sounds like the role for you, please consider applying to be a Restaurant Manager at one of our 8 locations in the DMV (DC, MD and VA).

PLEASE NOTE THAT PLACEMENT FOR MANAGERS CAN BE AT ANY OF THE BUSBOYS DC LOCATIONS


Job Type: Full-time, Exempt, Salaried/ 50 hour work week

RESPONSIBILITIES
This role will incorporate the following duties:

  • Serving as an Advocate for the Busboys and Poets brand
  • Upholding Busboys and Poets standards for employee performance and guest service
  • Promoting cooperative effort, a team spirit, and good morale among employees
  • Coaching and developing other staff members up to be promoted
  • Evaluating employee performance, resolving personnel problems or grievances and ensuring that all information related to personnel is properly documented in the employees files
  • Conducting and attending staff meetings, such as preshifts (daily) and manager meetings (weekly)Coordinating and facilitating existing training programs for new hires
  • Working closely with fellow Managers and the General Manager to ensure effective business operations
  • Investigating and resolving guest complaints regarding food quality, service, or accommodations in a polite, friendly manner and while delivering excellent customer service
  • Supervising staff in terms of food preparation, customer service, cleaning, and repairs to restaurant and grounds
  • Understanding and coaching on all software, including payroll, POS, waitlist, accounting, scheduling, etc
  • Managing one or more department schedules, as needed
  • Monitoring compliance with health and fire regulations
  • Arranging for equipment maintenance and repairs, and coordinating services such as waste removal and pest control and order and purchase equipment and supplies
  • Counting money and making bank deposits
  • Looking over financial statements, sales reports and other performance data to gauge productivity and achieve daily, weekly and monthly sales goals
  • Serving as point of contact for vendor account issues, skipped invoices, credits etc
  • Coordinating with Kitchen Managers to ensure standards are being maintained for cleanliness, sanitation and safety
  • Managing seamless execution of events with the support of the Events Team
  • Ensuring the cleanliness of the space
  • Performing daily inspections and periodic audits to check safety of equipment and to ensure that food is cooked properly, as well as reaching out for support when equipment is not functioning
  • Helping with duties of other employees (i.e. host, busser, server, cook, etc.) when necessary because of an unexpected absence or extra volume
  • Maintaining a working knowledge of all menu items, products and production procedures
  • Performing some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks, when necessary
  • Performing other work-related duties as assigned

REQUIREMENTS
  • Served as a Front-of-House/Floor Restaurant Manager at a full-service restaurant for at least 2 years
  • High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certification or college degree preferred
  • Strong team-building and communication skills to train and motivate employees
  • Excellent customer service, treating guests like family
  • Strong time management skills and accuracy to deal with a variety of duties Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, Excel, Word)Willingness to work evenings, weekends and holidays, as required
  • Ability and commitment to meet deadlines, even during high volume periods.Must have current licensure (Food Safety, ABRA, ServSafe, Alcohol Awareness) or be able to acquire appropriate licensure for jurisdiction in which employed within 30 days.

PHYSICAL DEMANDS 
The work that restaurant managers do is both physically and mentally demanding. You are on their feet much of the time. Managers must be able to taste raw and cooked food as well as carry up to 50 pounds, at times. Restaurant managers typically work forty-five to fifty hours a week. However, because the restaurant serves the public and is open on weekends and at night, managers may work longer, irregular hours. Please also note that, as a restaurant manager, you may be asked to change locations, at times.
Busboys and Poets is an Equal Opportunity Employer

We use eVerify to confirm U.S. Employment eligibility.

  • Restaurant Operations Manager

    3 days ago

    Washington, United States Black Restaurant Group Full time

    Restaurant Leadership OpportunityBlack Restaurant Group is seeking a highly motivated and experienced Restaurant Operations Manager to lead our team. As a key member of our management team, you will be responsible for ensuring exceptional customer service, maintaining high-quality food and beverage standards, and driving sales growth in a fast-paced,...

  • Restaurant Operations Manager

    5 days ago

    Washington, United States Black Restaurant Group Full time

    Restaurant Leadership OpportunityBlack Restaurant Group is seeking a highly motivated and experienced Restaurant Operations Manager to lead our team. We strive for a welcoming and fun work environment while maintaining superior levels of service in a high-volume restaurant.Key Responsibilities:Effectively operate and manage a premier high-volume restaurant,...

  • Restaurant Operations Manager

    3 days ago

    Washington, Washington, D.C., United States Knightsbridge Restaurant Group HQ Full time

    Job SummaryWe are seeking a highly skilled and experienced General Manager to join our team at Knightsbridge Restaurant Group HQ. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our fine dining restaurant.About the RoleLead a high-performing team of restaurant staff, including servers, bartenders,...

  • Restaurant General Manager

    3 months ago

    Washington, United States HHB Restaurant Recruiting Full time

    Job DescriptionJob DescriptionAre you a hardworking, service-minded leader with a real passion for the hospitality industry?Are you looking to take a step towards building your restaurant manager career, instead of just working a job?We need extraordinary leaders like you to apply for this fast casual restaurant management position in Washington, DCAs a...

  • Restaurant Sous Chef

    5 days ago

    Washington, United States Boqueria Restaurant Full time

    About Boqueria RestaurantBoqueria Restaurant is a leading Spanish tapas restaurant group with a strong company culture and high standards. We are committed to providing an exceptional dining experience for our customers and a supportive work environment for our team members.Job SummaryWe are seeking a highly skilled and experienced Sous Chef to join our...

  • Restaurant General Manager

    3 days ago

    Washington Court House, United States HHB Restaurant Recruiting Full time

    Job OverviewWe are seeking an exceptional Restaurant General Manager to lead our team and drive business growth. As a key member of our management team, you will be responsible for overseeing daily operations, managing staff, and implementing strategies to increase sales and customer satisfaction.Key ResponsibilitiesLeadership and Team ManagementRecruit,...

  • Restaurant Managers

    2 months ago

    Washington, United States Andreoni Recruiting Consultants Full time $55,000 - $90,000

    NOW hiring a talented Restaurant Managers (all levels:  General Managers, FOH Managers and Kitchen Managers) for the DC Metro area including Alexandria, Arlington, Silver Spring, Columbia, and DC - fantastic growing brand, great growth opportunity!  We represent several brands!!Job Description of Restaurant Manager - General Manager - Kitchen Manager:Takes...

  • Restaurant Manager

    1 week ago

    Washington, Washington, D.C., United States St Anselm Full time

    Restaurant Manager Opportunity at St. AnselmSt. Anselm, an American tavern affiliated with STARR Restaurants, is seeking an experienced Restaurant Manager to join their team. As a Restaurant Manager at St. Anselm, you will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional customer service, and driving sales growth.Key...

  • Restaurant Manager

    2 days ago

    Washington, United States SUCCOTASH Full time

    About UsSUCCOTASH is a growing hospitality company with a diverse portfolio of restaurants, including fine dining, casual dining, and quick service concepts. We are seeking a highly skilled and experienced Restaurant Manager to join our team.Job SummaryWe are looking for a talented and motivated individual to lead our restaurant teams and drive business...

  • Restaurant Manager

    3 days ago

    Washington, Utah, United States Costa Vida Full time

    Job DescriptionRestaurant Operator/General ManagerJob SummaryCosta Vida is seeking a highly skilled and experienced Restaurant Operator/General Manager to lead our team and drive business growth. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service,...

  • Restaurant General Manager

    3 months ago

    Washington Court House, United States HHB Restaurant Recruiting Full time

    Job DescriptionJob DescriptionAre you a hardworking, service minded leader with a real passion for the restaurant hospitality industry?Are you looking to take a step towards building your restaurant management career, instead of just working a job?We need extraordinary leaders like you to apply for this quick service General Manager position in Washington...

  • Restaurant Manager

    3 months ago

    Washington, United States José Andrés Group Full time

    Job DescriptionJob DescriptionRestaurant ManagerLead and manage service team to offer a world-class culinary experience. Take ownership of the restaurant; ensure the restaurant operates beautifully, efficiently and profitably every shift and every day. Exemplify gracious hospitality and sincere respect in all interactions. Maintain open lines of...

  • Restaurant Manager

    3 months ago

    Washington, United States Kookoovaya Inc Full time

    Job DescriptionJob DescriptionWe are seeking a Restaurant Manager to join our team! We, The Pizza is a high volume, fast casual restaurant located on Capitol Hill. We are looking for a manager with 5+ years experience in fast casual dining as well as take out/delivery knowledge (pizza experience preferred). Candidates must be used to working in a fast paced...

  • Restaurant Manager

    2 months ago

    Washington, United States José Andrés Group Full time

    Job DescriptionJob DescriptionRestaurant ManagerLead and manage service team to offer a world-class culinary experience. Take ownership of the restaurant; ensure the restaurant operates beautifully, efficiently and profitably every shift and every day. Exemplify gracious hospitality and sincere respect in all interactions. Maintain open lines of...

  • Restaurant Manager

    4 days ago

    Washington, United States Mina Group Full time

    Job DescriptionJob DescriptionOperating since 2003, Mina Group currently manages more than 35 concepts around the world. At Mina Group, impeccable service is not just our ideal, it is ingrained in everything we do. Rooted deep in our foundation is the concept of Kaizen, the art of making great and lasting change in small steady increments. By embodying our...

  • Restaurant Manager

    3 days ago

    Washington, Washington, D.C., United States Brookland - Busboys and Poets Full time

    Job SummaryWe are seeking a highly motivated and experienced Restaurant Manager to join our team at Brookland - Busboys and Poets. As a key member of our management team, you will be responsible for delivering exceptional guest experiences, leading a high-performing team, and driving business results.Key ResponsibilitiesLeadership and Team ManagementRecruit,...

  • Restaurant Operations Manager

    3 days ago

    Washington, United States Raising Cane's Full time

    About Raising Cane'sRaising Cane's Chicken Fingers is a fast-growing restaurant company that serves high-quality chicken finger meals. Our company culture is built on a strong sense of purpose and a focus on customer satisfaction.Job SummaryWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of...

  • Restaurant Manager

    1 week ago

    Washington, Washington, D.C., United States Street Guys Hospitality Full time

    About UsStreet Guys Hospitality is a dynamic and fast-paced organization that prides itself on delivering exceptional customer experiences. We are committed to creating a memorable experience for our guests, and we're looking for a talented individual to join our team as a Restaurant Manager.Job SummaryWe are seeking an experienced and confident leader who...

  • Restaurant Manager

    4 days ago

    Washington, United States DIVINO Ristorante Enoteca Full time

    Job DescriptionJob DescriptionDivino Restaurant is looking for creative, passionate, and talented individuals to join our exceptional team. We’re in the business of making people happy—we just happen to do it by serving incredible food and delivering top-tier hospitality. We work hard, make people happy, and have fun along the way!We are currently...

  • Executive Restaurant Manager

    3 days ago

    Washington, Washington, D.C., United States Alara Full time

    Job Summary:Alara Modern Mediterranean restaurant is seeking a seasoned General Manager to lead our team in Georgetown. As a key member of our restaurant group, you will be responsible for driving business growth, ensuring exceptional customer experiences, and fostering a positive work environment.Key Responsibilities:Leadership and Management: Oversee...