Community Property Manager
1 month ago
Overview: Responsible for all property management related duties, representing owners and tenants in a manner that best serves the individual developments.
Major Responsibilities
Operational
- Monitor landscaping & street cleaning crews throughout the development to ensure the community always looks immaculate.
- Monitor cleaning company to ensure that the community center is always clean and toiletries are available.
- Drive-thru inspections of the development a minimum of once per month; maintain inspection reports in writing and/or photos and post on G Drive.
- Review and enforce terms of insurance policies and service contracts.
- Oversee the maintenance of property conditions and initiate capital improvements as needed. Arrange for alterations, maintenance, upkeep or reconditioning of property as approved and budgeted.
- Coordinate building code changes and annual inspections of fire/life safety systems for community center and pool.
- Develop a maintenance program, including preventive maintenance, and bid specifications.
- Obtain competitive bids for services.
- Prepare contracts for services, supervising and monitoring contractors for performance (landscaping, janitorial pool service, fitness equipment, etc.).
- Conduct periodic walk-thru with key contractors.
- Purchase supplies and equipment for use in the development as needed.
- Prepare periodic inventory of building contents and forward listing to owner for review.
- Coordinate with utility companies to arrange for service as required.
- Create and maintain all signage in community center outlining proper use of the facility, pool and gym equipment.
- Establish irrigation rotation schedule and monitor when necessary.
Community Relations
- Issue or terminate community center and pool access key cards.
- Coordinate special events.
- Manage and enforce CC&Rs.
- Manage Home Owners Associations. Manage, coordinate and facilitate routine or special HOA meetings.
- Coordinate the community center reservation log; distribute refunds in a timely manner after inspection.
- Address homeowner complaints in a professional and productive manner.
- Serve as the main contact for community emergencies on weekends, evenings and holidays.
- Coordinate creation and distribution of periodic newsletter and any other written or verbal communication to homeowners and tenants.
Financial
- Coordinate the preparation of financial statements and reports on status of properties. Reports include annual budget, cash flow, income statement, general ledger, delinquency and balance sheet.
- Bill and collect association dues and other fees
- Provide support to owners and accounting staff in the event of property sale, appraisals, refinance or account changes
- Coordinate bookkeeping functions, credit account for receipts and debit account for disbursements such as mortgage payments, property taxes, insurance premiums, management services, and maintenance costs.
Knowledge and Skills
- 2-3 years of experience in property management.
- Excellent oral and written communication skills.
- Ability to solve problems and multi-task.
- Proficient in Microsoft Word, Excel, Outlook and Property Management software programs.
- Maintain professional homeowner and owner relationships, while maximizing expectations through clear communication and timely responsiveness.
- Responsible for contributing towards a team goal approach within all areas of management while working toward the success of the company as a whole.
- Exemplify the highest standards of integrity and ethical conduct in professional and personal matters.
Physical Demands
- Perform tasks requiring manual dexterity (e.g., processing paperwork, filing, stapling, sorting, etc.)
- May be required to perform occasional light physical labor.
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