Current jobs related to Client Communication Coordinator - Meridian, Idaho - Western States Machine Company

  • Veterinary Receptionist

    5 days ago

    Meridian, Idaho, United States Southern Veterinary Partners Full time

    River City Veterinary Hospital is a seven-doctor small animal practice with pet resort in Meridian, Idaho, just outside of Boise.We have a highly trained, well-utilized support staff with many credentialed technicians. Our work culture is respectful, positive, and very fun.We have 8 exam rooms, 3 treatment rooms, an ultrasound suite, a surgical suite, and a...

  • Marketing and Communications Specialist

    5 days ago

    Meridian, Idaho, United States Build Idaho Full time

    Marketing Coordinator Job Description**About the Role**The Build Idaho real estate team is seeking a skilled Marketing Coordinator to drive marketing strategies that increase brand visibility, generate leads, and engage with our target audience. As a key member of our dynamic team, you will be responsible for developing and executing comprehensive marketing...

  • Project Coordinator

    1 month ago

    Meridian, Idaho, United States Keilty Remodeling LLC Full time

    Job SummaryKeilty Remodeling LLC is seeking a highly organized and detail-oriented Project Coordinator to assist in various administrative tasks. The ideal candidate will have a strong understanding of Microsoft Office Suite and experience with construction industry software such as Buildertrend, Hub Spot, and Matterport.Key ResponsibilitiesAssist Sales and...

  • Client Support Associate

    4 weeks ago

    Meridian, Idaho, United States Resilient Enterprises, Inc. Full time

    About Resilient EnterprisesWe're a dedicated team at Resilient Enterprises, committed to making a positive impact on our community. Our mission is to support nonprofit clients in their efforts to expand charitable outreach.Job SummaryWe're seeking an Entry Level Client Support Representative to provide exceptional assistance to our nonprofit clients. As a...

  • Client Care Specialist

    2 weeks ago

    Meridian, Idaho, United States Benjamin Franklin Plumbing Full time

    Job SummaryBenjamin Franklin Plumbing is seeking a skilled Client Care Representative to join our team. As a key member of our call center, you will be responsible for answering incoming client calls, dispatching service and maintenance calls, and providing exceptional customer service.Key ResponsibilitiesAnswer incoming client calls and provide a...

  • Client Services Representative

    1 month ago

    Meridian, Idaho, United States Paylocity Full time

    Job DescriptionAt Paylocity, we're seeking a highly skilled Client Services Representative to join our team. As a key member of our operations team, you will play a critical role in delivering exceptional customer service to our clients. Your primary responsibility will be to resolve payroll and human resources system issues, ensuring that our clients...

  • Client Sales Consultant

    6 days ago

    Meridian, Idaho, United States Paylocity Full time

    h3Job Description/h3pAt Paylocity, we're seeking a skilled Client Sales Consultant to join our Sales & Marketing team. As a key member of our team, you'll be responsible for generating additional revenue through our client base./ppThe ideal candidate will possess a complete understanding of Paylocity services, products, internal sales tools, and processes....

  • Client Services Representative

    5 days ago

    Meridian, Idaho, United States Paylocity Full time

    Job OverviewPaylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering a comprehensive platform for the modern workforce. As a Client Services Representative, you will play a crucial role in resolving Payroll and Human Resources system issues, providing exceptional support to our business clients.Key...

  • Project Coordinator Assistant

    1 week ago

    Meridian, Idaho, United States Keilty Remodeling LLC Full time

    Job DescriptionKeilty Remodeling LLC is seeking a highly organized and detail-oriented Project Coordinator to assist in various administrative tasks. The ideal candidate will have a strong understanding of Microsoft Office Suite and experience with construction industry software such as Buildertrend, Hub Spot, and Matterport.Responsibilities include:*...

  • Talent Development Coordinator

    3 weeks ago

    Meridian, Idaho, United States Western States Machine Company Full time

    Job SummaryTalent Development Administrator is responsible for supporting the administrative needs of the Talent Development team with a primary focus of coordinating and completing the day-to-day operations of the Learning Management System (LMS). This includes assigning training to employee learning and development plans, training LMS users according to...

  • Simulation Coordinator

    4 weeks ago

    Meridian, Idaho, United States Idaho College of Osteopathic Medicine Full time

    Job Title: Simulation CoordinatorIdaho College of Osteopathic Medicine is seeking a highly organized and detail-oriented Simulation Coordinator to join our team.Job SummaryThe Simulation Coordinator will assist in planning and coordinating simulation activities, ensuring seamless execution and high-quality learning experiences for our students.Key...

  • Transportation Operations Coordinator

    3 weeks ago

    Meridian, Idaho, United States Ryder System Full time

    Job Title: Transportation Operations CoordinatorWe are seeking a highly organized and detail-oriented Transportation Operations Coordinator to join our team at Ryder System. As a key member of our Supply Chain Solutions division, you will be responsible for overseeing client and driver activities, managing communication and instructions, and ensuring that...

  • Scheduling Coordinator

    3 weeks ago

    Meridian, Idaho, United States Kelson Orthodontics Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team at Kelson Orthodontics. As a Scheduling Coordinator, you will be responsible for scheduling and coordinating patient appointments, managing the dental appointment calendar, and providing exceptional customer service to our...

  • Scheduling Coordinator

    5 days ago

    Meridian, Idaho, United States Kelson Orthodontics Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team at Kelson Orthodontics. As a key member of our front office staff, you will be responsible for scheduling and coordinating patient appointments, ensuring seamless communication with our dental team, and providing exceptional patient care.Key...

  • Client Service Specialist

    2 weeks ago

    Meridian, Idaho, United States Umpqua Bank Full time

    About UsUmpqua Bank is a leading regional bank with a strong presence in the Pacific Northwest. With over 5,000 employees, we offer a wide range of banking services to customers across the nation. Our recent merger with Columbia Bank has enabled us to grow and expand our operations, with over $50B in assets under management.Job SummaryWe are seeking a Client...

  • Simulation Coordinator

    2 weeks ago

    Meridian, Idaho, United States Idaho College of Osteopathic Medicine Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Simulation Coordinator to join our team at Idaho College of Osteopathic Medicine. This role will be responsible for planning and coordinating simulation activities, ensuring seamless execution and high-quality learning experiences for our students.Key ResponsibilitiesSchedule and coordinate...

  • Part-Time Front Desk Coordinator

    2 weeks ago

    Meridian, Idaho, United States Homewatch CareGivers of Boise Full time

    Job SummaryHomewatch CareGivers of Boise is seeking a highly organized and detail-oriented Part-Time Front Desk Coordinator to join our team. The ideal candidate will possess excellent communication skills, be proficient in Microsoft Office, and have prior experience in a front office setting.Key ResponsibilitiesAnswer and direct incoming calls to the...

  • Service Coordinator

    5 days ago

    Meridian, Idaho, United States Wickstrom Plumbing, Heating, Cooling Full time

    Job OverviewThis role is responsible for managing the daily schedules of service technicians, setting the dispatch board, and coordinating service calls. The successful candidate will ensure all service calls are properly completed, return trips are scheduled, and completion ratings are tracked. They will also handle ongoing jobs, maintain customer...

  • Social Media Coordinator

    4 weeks ago

    Meridian, Idaho, United States Randstad Full time

    Job Title: Social Media CoordinatorWe are seeking a highly skilled Social Media Coordinator to join our team at Randstad. As a key member of our Digital Marketing team, you will play a pivotal role in managing social media requests, crafting engaging content, and supporting our overarching social media channel strategy.Key Responsibilities:Collaborate with...

  • Account Coordinator

    1 month ago

    Meridian, Idaho, United States Brown & Brown Insurance Full time

    Account Coordinator Job DescriptionBrown & Brown Insurance is seeking a highly skilled Account Coordinator to join our Employee Benefits Team in Meridian, ID.Key Responsibilities:Support a team of Account Managers in delivering exceptional customer service.Review and update plan attributes in the Benefits Account Management System following each...

Client Communication Coordinator

2 months ago

Meridian, Idaho, United States Western States Machine Company Full time

The role entails delivering exceptional customer communication by serving as the primary point of contact for both internal and external clients. This position is crucial in managing incoming and outgoing calls based on the nature of the inquiry and the specific needs of customers, ensuring top-tier communication standards. Collaborates with customers and team members to address inquiries and escalate concerns effectively.

KEY RESPONSIBILITIES:

  • Acts as the initial point of contact for customers of Western States, ensuring exemplary customer service.
  • Responds to incoming calls promptly, identifying the nature of the request, providing relevant information about products and services, and directing calls to the appropriate department or personnel.
  • Utilizes a multi-line phone system to manage calls efficiently and professionally.
  • Gathers details regarding customer issues and complaints as necessary, ensuring they are addressed by the right team.
  • Follows up on the resolution of issues as appropriate.
  • Escalates complex or non-standard inquiries to the Customer Communication Supervisor when necessary.
  • Keeps detailed records of customer interactions, documenting inquiries, complaints, and the actions taken.
  • Aims to meet or exceed established customer care and quality benchmarks.
  • Performs administrative tasks as assigned, including data entry, typing, and customer follow-up.
  • Adheres to all customer service standards and protocols.
  • Promotes safety within the organization and complies with all relevant safety policies and procedures.
  • May participate in training and contribute as a team member in support of Western States' strategic initiatives.
  • Aligns with and supports the corporate vision, mission, and values of the organization.
  • Completes additional tasks as assigned.
SKILLS AND QUALIFICATIONS:
  • Ability to cultivate and maintain effective working relationships.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) or similar software.
  • Familiarity with multi-line phone systems.
  • Strong listening and verbal communication skills.
  • Ability to remain composed and de-escalate conflicts.
  • Capable of employing logic and reasoning to resolve issues and deliver excellent customer service.
  • Consistent and reliable in performance.
EDUCATION AND EXPERIENCE:
  • High school diploma or General Education Degree (GED) is required.
  • At least six months of experience using a multi-line telecommunications system to provide high-quality customer service is preferred.
  • Must possess the ability to communicate effectively in English (speak, read, comprehend, and write).
PHYSICAL REQUIREMENTS:
  • Must be able to sit for extended periods and perform activities such as walking, standing, climbing stairs, reaching, pushing, pulling, leaning, and twisting.
  • Must meet all safety requirements as outlined in applicable safety policies.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.