Direct Channel Account Manager

2 months ago

Saint Louis, United States Tech Electronics Full time
Job DescriptionJob Description

Who is Tech Electronics?

We provide systems and services that help our customers work smarter, feel safer, and collaborate more effectively. Tech Electronics is a technology services organization headquartered in St. Louis, Missouri with seven offices across the Midwest.

At Tech Electronics, we specialize in low voltage life safety and communication systems in the education, healthcare, construction, government, commercial-industrial, SMB, and worship industries. From fire alarm installation and testing to security cameras and video surveillance, our tailor-made solutions deliver connection and protection.

Why Tech Electronics?

At Tech Electronics, we pride ourselves on bringing a unique family atmosphere to an ever-evolving technology marketplace. We recognize that our people made us special when we opened our doors nearly 60 years ago, and they continue to do so today.

We prioritize giving motivated individuals opportunities to find their gifts, develop their talents, and live their lives to the fullest. If you're looking for a job that's more than just a job, our Tech family is waiting for you

What's in it for you?

  • Health, Vision & Dental Insurance on DAY ONE
  • Paid Time Off
  • Tuition Reimbursement
  • Long term & Short-term disability
  • Hybrid office schedule

POSITION OVERVIEW:

Responsible for creating and maintaining solid, long-term business relationships with electrical contractors and other construction stakeholders such as, General Contractors, Construction Managers, Architects, Engineers, Technology Consultants, Authorities Having Jurisdiction, etc. etc., on behalf of the company while continuously growing sales through assigned accounts and a designated territory. Maintains a thorough understanding of the Company's Customer Lifecycle Management Sales and Marketing strategy, the Company's Managed Systems Solution Partnership strategy, and provides leadership in ensuring consistent execution for their assigned team members.

  • Routinely meets with assigned team to ensure all members are informed of expected deliverables on an ongoing basis
  • Regularly make sales calls to assigned accounts to expand upon existing relationships and identify future needs
  • Together with the Technology Directors, regularly leads education sessions to assigned accounts to assure that they are completely informed of all of Tech's products and services and respective benefits and values derived from those products and services.
  • Utilize a conservative sales approach to sell products and services, offer add-on and up-sell products that may benefit the customer, and suggest alternative products when a customer requested product is not available to become a Managed Systems Solutions Partner
  • Cultivate and maintain solid, long-term relationships with customers and suppliers.
  • Assist and resolve customer requests and/or problems in a prompt and professional manner by utilizing the team
  • Ensures effective communications and peer relationships established amongst Tech Electronics Account team members and respective assigned account personnel. Report competitive conditions, observed customer financial weakness and customer feedback to management.
  • Cooperate with suppliers to secure mutual business through joint sales calls.
  • Attend & host sales, product, and other company meetings as needed.
  • Identifies the buying centers and key influencers within the account; builds relationships with key account contacts to ensure they look to Tech as their preferred Technology Services Partner.
  • Learns the account's buying behavior and needs, and then matches Tech's systems and services to those needs.
  • Identifies the potential short and long-term buying cycles of the assigned account that might include any of our systems or services.
  • Identifies budgets and decision makers within each buying center.
  • Facilitates and assists in coordinating seminars and presentations on Tech's systems.
  • Ensures that assigned account data and corresponding sales activity is current within company databases.

POSITION REQUIREMENTS

  • Bachelor's Degree in related Business field or equivalent work experience
  • Five years of construction/electrical sales experience preferred

Tech Electronics is an Equal Opportunity Employer. Tech Electronics does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact Human Resources at hr@techelectronics.com

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