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Account Manager

3 months ago

Saint Louis, United States Percepta House Full time
Job DescriptionJob Description

Job Title: Account Manager

Location: Saint Louis, MO

Job Type: Full-Time


Position Overview: The Account Manager will be responsible for managing and nurturing client relationships, ensuring customer satisfaction, and driving revenue growth. This role requires a proactive individual who can understand client needs, develop strategic solutions, and maintain strong communication between clients and internal teams.

Key Responsibilities:

  • Client Relationship Management: Build and maintain strong relationships with key clients, acting as their primary point of contact.
  • Client Retention: Ensure high levels of client satisfaction and retention by addressing any concerns or issues promptly and effectively.
  • Strategic Planning: Develop and implement account plans that align with client goals and company objectives.
  • Reporting: Provide regular updates and reports to senior management on account performance, client feedback, and areas for improvement.
  • Collaboration: Work closely with internal teams (e.g., sales, marketing, product development) to ensure client needs are met and projects are delivered on time.
  • Problem Solving: Address and resolve any client issues or challenges, providing timely solutions and maintaining a positive client experience.

Qualifications:

  • Excellent communication and interpersonal skills
  • Strong organizational and time management abilities
  • Ability to manage multiple accounts and projects simultaneously
  • Proficiency in CRM software and Microsoft Office Suite
  • Strategic thinking and problem-solving skills


Job Posted by ApplicantPro