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Front Desk Attendant
2 months ago
- $15/hr starting for day shifts
- $16/hr starting for overnight shifts
- 30 minute paid break.
- Performance Review - potential pay increase after 60 days
- 401(k) 4% Match - available after 3 months of employment
- Health/Vision/Dental Insurance - available after working 1 year of FT hours
- PTO accrual plan available after hire
- Holiday Pay (Time and a half for select holidays)
- Weekly Pay
- Mandatory weekend availability
- Part-time
- Afternoon: 2:30pm-11pm
- Overnight: 10:30pm - 7am
- Welcome all residents and guests to the property, and announce all guests to residents before providing access
- Answer front desk telephones, forward calls, and take accurate phone messages as needed
- Coordinate entry of housekeepers and contractors per specifications from residents/tenants
- Maintain strict insurance verification for any contractor or vendor
- Validate guest parking (if applicable at your location)
- Monitor and coordinate dock deliveries upon arrival
- Accept and assist with deliveries, mail, packages and dry cleaning in accordance with policy guidelines
- Maintain strict adherence to key control policy and log in all key requests
- Maintain the Daily Front Desk Log to record all events that have occurred during the shift.
- Carefully monitor all surveillance and report problems to the Community Manager immediately
- Respond to emergencies efficiently
- Work as a team in cooperation with others, displaying a willingness to be helpful at all times
- Make sure that all services are provided in a friendly, courteous, professional, and timely manner
- Perform other duties as assigned by management
- Must pass drug screening and annual criminal background check
- Good written and oral communication skills
- Proficient in reading, writing, and speaking English
- Demonstrate excellent interpersonal communication skills
- Strong organizational skills
- Proficient in Microsoft Office
- High school diploma or GED
- 2-3 years of customer service or front desk experience preferred