Ortho Treatment Coordinator

3 months ago


Henderson, United States Specialty Dental Brands Full time
Job DescriptionJob DescriptionDescription:

Treatment Coordinator: Job Summary/Responsibilities:

With the support of the administrative team and Ortho Manager, assist to ensure the smooth and successful flow of the front office and waiting room.

To be responsible for maintaining all scheduling records and reports and communicating them to the Ortho Manager


Duties Include:

Greet all patients upon arrival with a friendly voice and warm smile

Schedule the next appointment upon checkout as needed

Answer phones

Work in progress Claims

Prepare for NP exams – check insurance eligibility

Reviews the doctor’s treatment plan with the patient and RP


Schedules New Patient start appts

  • Consultation w/patient and Responsible Party (RP)
  • Enter all notes into patients’ chart
  • Changes status to Observation if applicable
  • Review any specific needs with patients
  • Present Fees
  • (these all go together)
Runs insurance aging report

Follow through with correspondence with the Doctor if needed

Go over Case Start Contracts with the Patient

Follow up with any Pending New Patients that have not been scheduled

Update TC Excel Spreadsheet/New Patient Tracking

Help the Front Office with sending Referrals from Orthodontics

Closes the day- Make sure the Day sheet/ Deposit report matches

Requirements:Knowledge / Skills / AbilitiesAt least 1 year of ortho/dental admin experience is requiredbe self-motivated, organized, and have a positive attitudepossess great understanding of dental terminologyhave excellent communication and written skillshave excellent public relations skillswork well with patients and teambe experienced in delivering high-level customer serviceCommitted to the position arriving on time daily and staying late as needed.Excellent computer skills including Microsoft Word, Excel, Teams, and Outlook

Benefits:

401(k) matchingDental insuranceFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offVision insuranceAnd more
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