Current jobs related to Customer Experience Specialist - Houston - PosiGen

  • Customer Experience Specialist

    1 month ago

    Houston, Texas, United States Cottonwood Residential Full time

    Unlock Your Potential as a Customer Experience Specialist at Cottonwood ResidentialAre you passionate about delivering exceptional customer experiences and creating a welcoming atmosphere for residents and prospects alike? As a Customer Experience Specialist at Cottonwood Residential, you will play a vital role in ensuring our communities feel like home for...

  • Customer Experience Specialist

    1 month ago

    Houston, Texas, United States Best Buy Full time

    Job Title: Outlet Customer Experience Specialist, AdvisorJob Summary:We are seeking a highly motivated and customer-focused Outlet Customer Experience Specialist, Advisor to join our team at Best Buy. As a key member of our sales team, you will be responsible for delivering a world-class customer experience, ensuring that every customer leaves our store...

  • Customer Experience Specialist

    3 weeks ago

    Houston, Texas, United States Alliance Ground International Full time

    Job SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team at Alliance Ground International. As a key member of our team, you will be responsible for providing exceptional customer service to our airline partners and their customers.Key ResponsibilitiesProvide customer service as per AGI and airline specific standards to...

  • Customer Experience Specialist

    2 weeks ago

    Houston, Texas, United States Marcus Personnel Full time

    Job OverviewThe Customer Experience Specialist plays a critical role in ensuring seamless customer interactions and transactions. This position is responsible for owning the end-to-end customer order process, from inception to delivery, through close collaboration with internal teams. The ideal candidate will possess a strong understanding of product...

  • Customer Experience Specialist

    2 weeks ago

    Houston, Texas, United States Percepta Full time

    Job DescriptionAt Percepta, we strive to deliver exceptional customer experiences across our global markets. As a Customer Experience Specialist in Houston, TX, you will be part of a unique culture that values teamwork, respect, and proactive problem-solving. Your primary responsibility will be to earn and retain customer loyalty by resolving concerns in a...

  • Customer Experience Specialist

    7 days ago

    Houston, Texas, United States Andre Maule - State Farm Agent Full time

    Are you a customer-centric individual who thrives on building lasting relationships? Do you have a passion for promoting insurance and financial services that meet diverse customer needs? As a Customer Experience Specialist with Andre Maule - State Farm Agent, you will have the opportunity to forge enduring customer relationships and proactively follow up to...

  • Customer Experience Specialist

    2 months ago

    Houston, United States Cottonwood Residential Full time

    Hiring Immediately! Part-Time Customer Experience/Leasing Specialist at Regatta Apartments in Houston, TX! Near Webster and NASA! Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude,...

  • Customer Experience Specialist II

    4 weeks ago

    Houston, Texas, United States ENGIE North America Inc. Full time

    {"title": "Customer Experience Specialist II", "description": "Job SummaryWe are seeking a highly skilled Customer Experience Specialist II to join our team at ENGIE North America Inc. This role is responsible for analyzing and resolving complex customer complaints, providing brokerage support, and identifying system issues or process gaps impacting the...

  • Customer Experience Specialist

    2 weeks ago

    Houston, Texas, United States Star Furniture Full time

    Job SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team at Star Furniture. As a Sales Order Finalizer, you will be responsible for providing exceptional guest experiences while finalizing sales orders. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced retail...

  • Customer Experience Representative

    2 weeks ago

    Houston, Texas, United States Cottonwood Residential Full time

    Unlock Your Potential as a Customer Experience SpecialistAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist at Regatta Apartments in Houston,...

  • Customer Experience Liaison

    2 weeks ago

    Houston, Texas, United States Cottonwood Residential Full time

    Customer Experience SpecialistHiring Immediately Part-Time Customer Experience/Leasing Specialist at Regatta Apartments in Houston, TX Near Webster and NASADo you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment...

  • Customer Experience Liaison

    7 days ago

    Houston, Texas, United States Cottonwood Residential Full time

    Customer Experience SpecialistAt Cottonwood Residential, we're redefining the customer experience in the apartment management industry. As a Customer Experience Specialist, you'll play a crucial role in helping residents feel at home in our community and assisting prospective residents in finding their perfect apartment home.Key Responsibilities:Provide...

  • Customer Experience Representative

    2 weeks ago

    Houston, Texas, United States Cottonwood Residential Full time

    Unlock Your Potential as a Customer Experience SpecialistCottonwood Residential is seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our community team, you will play a vital role in delivering exceptional customer service and ensuring our residents feel at home.Key...

  • Customer Experience Specialist II

    2 weeks ago

    Houston, Texas, United States ENGIE Full time

    About the RoleThis is a Contract Position that requires a high level of customer satisfaction. As our Customer Experience Specialist II, you will be responsible for analyzing and resolving complex issues that cannot be managed at the frontline level.Key ResponsibilitiesDe-escalate internal and external customer complaintsResearch Public Utility Commission...

  • Customer Experience Associate

    4 weeks ago

    Houston, United States The Hertz Corporation Full time

    Wage: $15.00 hr The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first Customer Experience, Associate, Customer Service, Experience, Retail, Automotive

  • Temporary Lead Customer Experience Specialist

    1 week ago

    Houston, United States Percepta Full time

    At Percepta, we bring first-class service across each market we support . As a Temporary Lead Customer Experience Specialist work ing onsite in Houston, TX , you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You'll Be Doing The Lead Customer...

  • Customer Experience Specialist II

    4 weeks ago

    Houston, Texas, United States ENGIE Full time

    About the RoleENGIE is seeking a highly skilled Customer Experience Specialist II to join our team. As a key member of our customer service team, you will be responsible for analyzing and resolving complex customer issues, providing exceptional customer service, and ensuring a high level of customer satisfaction.Key ResponsibilitiesAnalyze and resolve...

  • Temporary Lead Customer Experience Specialist

    2 weeks ago

    Houston, United States Percepta Full time

    At Percepta, we bring first-class service across each market we support. As a Temporary Lead Customer Experience Specialist working onsite in Houston, TX, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.What You'll Be Doing The Lead Customer Experience Specialist...

  • Customer Experience Specialist II

    4 weeks ago

    Houston, Texas, United States ENGIE North America Inc. Full time

    Job SummaryENGIE North America Inc. is seeking a highly skilled Customer Experience Specialist II to join our team. As a key member of our customer experience team, you will be responsible for analyzing and resolving complex customer issues that cannot be managed at the frontline level.Key ResponsibilitiesAnalyze and resolve complex customer complaints,...

  • Customer Experience Specialist II

    2 weeks ago

    Houston, Texas, United States ENGIE North America Inc. Full time

    Job SummaryENGIE North America Inc. is seeking a highly skilled Customer Experience Specialist II to join our team. As a key member of our customer experience team, you will be responsible for analyzing and resolving complex customer issues that cannot be managed at the frontline level.Key ResponsibilitiesAnalyze and resolve complex customer complaints,...

Customer Experience Specialist

2 months ago

Houston, United States PosiGen Full time
Job DescriptionJob Description

Join the Solar For All Revolution

As a Bilingual Customer Experience - Onboarding specialist, you will play a crucial role in ensuring a seamless experience for our customers. You will address system performance and maintenance inquiries, handle incoming and outbound calls professionally, and adhere to regulatory and company policies. Your primary focus will be on delivering a consistent and high level of service, meeting revenue targets, and achieving call objectives. You'll have access to our benefits packages such as Dental, Health, Vision, PTO, 401k, FMLA, Disability Leave, 10 Paid Holidays, and more This role is on-site at our NEW corporate office in Houston, Texas, and includes hourly compensation plus a commission.

Essential Job Functions

  • Answer questions regarding PosiGen contractual obligations, system performance, and maintenance.
  • Receive incoming and outbound calls to customers.
  • Comply with regulatory and Company policies at all times.
  • Deliver a consistent and professional level of service at all times.
  • Achieve set revenue targets and call objectives.
  • Handle each call promptly and accurately, updating records accordingly.

Competencies

  • Able to work independently and prioritize workload.
  • Persuasive, persistent, and self-motivated.
  • Able to show empathy, assertiveness, tact, and resilience.
  • Can relate to people from a variety of different backgrounds.
  • Ability to handle 30+ inbound/outbound phone calls and emails daily.
  • Ability to accurately type 45 words/minute.
  • Ability to adapt to a fast-paced, changing environment.

Core Competencies

  • Commitment to Excellence – Identify what needs to be accomplished and take action to achieve a standard of excellence beyond job expectations.
  • Corporate Values – Understand, embrace, and integrate PosiGen's corporate values into everyday duties and responsibilities.
  • Customer Service - Identify and respond to current and future needs by providing excellent service to internal customers (employees)
  • Safety and Security – Promote a safe work environment for employees
  • Teamwork – Resourceful team player who builds, strengthens, and maintains collaborative relationships with others inside or outside the organization

Education/Experience

  • Two years of customer service experience
  • Solar experience
  • Salesforce experience is a plus
  • Proficiency with Google Workspace is preferred
  • Bilingual in Spanish required
  • Excellent written and verbal communication skills required
  • Excellent customer service experience and skills are required

Physical Demands

  • An employee must meet the physical demands described here to perform the essential functions of this job successfully.
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms.
  • The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

EEO Statement

PosiGen is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other factor protected by applicable federal, state, or local laws. Individuals who require reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify the Office of Human Resources.

On Target Earnings$19—$22 USD