Customer Experience Specialist
3 weeks ago
Job Title: Outlet Customer Experience Specialist, Advisor
Job Summary:
We are seeking a highly motivated and customer-focused Outlet Customer Experience Specialist, Advisor to join our team at Best Buy. As a key member of our sales team, you will be responsible for delivering a world-class customer experience, ensuring that every customer leaves our store satisfied and empowered to make informed purchasing decisions.
Key Responsibilities:
- Implement assigned responsibilities from store leadership to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service.
- Ensure inventory and merchandising standards are maintained in outlet store area.
- Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops).
- Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.
Professional Requirements:
- Ability to work successfully as part of a team.
- Ability to work a flexible schedule inclusive of holidays, nights and weekends.
About Us:
Best Buy is a leading retailer of technology products and services, committed to delivering exceptional customer experiences and driving business growth through innovation and teamwork.
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