Current jobs related to Tier 3 Help Desk Support Technician - Charleston - Atlas Technologies Inc

  • Help Desk Technician

    1 month ago

    Charleston, United States TEKsystems Full time

    Job DescriptionJob DescriptionShift: 1st shift, Monday - FridayContract: 3-4 Months (Possible extension pending performance)Description: We are looking for 9 help desk team members to join our current team to assist with a 3 – 4 month project starting July 6th. During the summer months, this team handles approximately 300-700 of tickets per day with a...

  • Help Desk Support Specialist

    2 weeks ago

    Charleston, West Virginia, United States TEKsystems Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and troubleshooting for a wide range of issues, including hardware, software,...

  • Help Desk Support Specialist

    3 weeks ago

    Charleston, West Virginia, United States TEKsystems Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and troubleshooting for a wide range of issues, including hardware, software,...

  • Help Desk Specialist

    4 weeks ago

    Charleston, West Virginia, United States Weston & Sampson Full time

    Job Title: Help Desk TechnicianWeston & Sampson is seeking a skilled Help Desk Technician to join our IT team in Foxborough, MA. As a Help Desk Technician, you will be responsible for providing technical support to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide technical...

  • Help Desk Support Specialist

    2 days ago

    Charleston, West Virginia, United States TEKsystems Full time

    Job OverviewTEKsystems is seeking a Help Desk Support Specialist to join our team for a 3-4 month project. The successful candidate will be responsible for providing technical support and troubleshooting assistance to our clients.Job SummaryAs a Help Desk Support Specialist, you will be the primary point of contact for our clients and will be responsible for...

  • Help Desk Speclialist III

    2 weeks ago

    North Charleston, United States ValidaTek Full time

    Company Overview At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our success starts and ends with our...

  • Service Desk Support Specialist

    2 weeks ago

    Charleston, West Virginia, United States Encore Talent Solutions Full time

    Service Desk Technician Job Description **Job Summary** Encore Talent Solutions is seeking a skilled Service Desk Technician to join our team. As a Service Desk Technician, you will be responsible for providing technical support to our clients and ensuring that their technical issues are resolved in a timely and efficient manner. **Key...

  • Service Desk Support Specialist

    2 weeks ago

    Charleston, West Virginia, United States Encore Talent Solutions Full time

    Service Desk Technician Job DescriptionEncore Talent Solutions is seeking a highly skilled Service Desk Technician to join our team. As a Service Desk Technician, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.Key Responsibilities:Provide technical support to clients via phone, email, and...

  • Service Desk Support Specialist

    2 weeks ago

    Charleston, West Virginia, United States BuzzClan LLC Full time

    Job Title: Service Desk Technician Job Overview: BuzzClan LLC is seeking a skilled Service Desk Technician to provide top-notch technical support to our clients. Responsibilities: * Provide Level 1/2 support to clients * Identify and escalate issues as necessary * Resolve end-user incidents and process requests via phone, email, and chat * Escalate user...

  • Service Desk Support Specialist

    2 weeks ago

    Charleston, West Virginia, United States Encore Talent Solutions Full time

    Job Title: Service Desk TechnicianAt Encore Talent Solutions, we are seeking a highly skilled Service Desk Technician to join our team. As a Service Desk Technician, you will be responsible for providing top-notch technical support to our end-users, both remotely and face-to-face.Key Responsibilities:Provide timely and effective support for a wide range of...

  • Service Desk Technician

    2 weeks ago

    Charleston, United States Encore Talent Solutions Full time

    Encore Talent Solutions has partnered with a client in search of a Service Desk Technician on a full-time basis.The IT Service Desk Technician is responsible for providing support for a wide range of technical issues and request from enterprise end-users both remotely and face-to-face. This position requires good technical knowledge and ability to...

  • Service Desk Technician

    2 weeks ago

    Charleston, United States Encore Talent Solutions Full time

    Encore Talent Solutions has partnered with a client in search of a Service Desk Technician on a full-time basis.The IT Service Desk Technician is responsible for providing support for a wide range of technical issues and request from enterprise end-users both remotely and face-to-face. This position requires good technical knowledge and ability to...

  • Service Desk Technician

    2 weeks ago

    Charleston, United States Encore Talent Solutions Full time

    Encore Talent Solutions has partnered with a client in search of a Service Desk Technician on a full-time basis.The IT Service Desk Technician is responsible for providing support for a wide range of technical issues and request from enterprise end-users both remotely and face-to-face. This position requires good technical knowledge and ability to...

  • Service Desk Technician

    2 weeks ago

    Charleston, West Virginia, United States Encore Talent Solutions Full time

    Service Desk TechnicianAs a Service Desk Technician with Encore Talent Solutions, you will play a critical role in providing exceptional technical support to our clients. This position requires a strong technical foundation, excellent communication skills, and the ability to work effectively in a team environment.Key Responsibilities:Provide timely and...

  • IT Service Desk Technician

    6 days ago

    Charleston, United States Encore Talent Solutions Full time

    Encore Talent Solutions is seeking an IT Service Desk Technician for an end client requirement. The IT Service Desk Technician is responsible for providing support for a wide range of technical issues and request from enterprise end-users both remotely and face-to-face. This position requires good technical knowledge and ability to communicate effectively...

  • IT Service Desk Technician

    2 weeks ago

    Charleston, United States Encore Talent Solutions Full time

    Encore Talent Solution is seeking an IT Service Desk Technician for an end client requirement. The IT Service Desk Technician is responsible for providing support for a wide range of technical issues and request from enterprise end-users both remotely and face-to-face. This position requires good technical knowledge and ability to communicate effectively...

  • IT Service Desk Technician

    7 days ago

    Charleston, United States Encore Talent Solutions Full time

    Encore Talent Solutions is seeking an IT Service Desk Technician for an end client requirement. The IT Service Desk Technician is responsible for providing support for a wide range of technical issues and request from enterprise end-users both remotely and face-to-face. This position requires good technical knowledge and ability to communicate effectively...

  • IT Service Desk Technician

    2 weeks ago

    Charleston, United States Encore Talent Solutions Full time

    Encore Talent Solution is seeking an IT Service Desk Technician for an end client requirement. The IT Service Desk Technician is responsible for providing support for a wide range of technical issues and request from enterprise end-users both remotely and face-to-face. This position requires good technical knowledge and ability to communicate effectively...

  • IT Service Desk Technician

    2 weeks ago

    Charleston, United States Encore Talent Solutions Full time

    Encore Talent Solution is seeking an IT Service Desk Technician for an end client requirement. The IT Service Desk Technician is responsible for providing support for a wide range of technical issues and request from enterprise end-users both remotely and face-to-face. This position requires good technical knowledge and ability to communicate effectively...

  • Service Desk Technician

    2 weeks ago

    Charleston, United States Encore Talent Solutions Full time

    Position DescriptionThe IT Service Desk Technician is responsible for providing support for a wide range of technical issues and request from enterprise end-users both remotely and face-to-face. This position requires good technical knowledge and ability to communicate effectively within the team and to end-users. As a member of the IT Service Desk, the IT...

Tier 3 Help Desk Support Technician

5 months ago

Charleston, United States Atlas Technologies Inc Full time
Job DescriptionJob Description

Looking for a career where hard work is valued, and your ideas and feedback are part of the way we operate daily? Want to bring your skills to a company that encourages teamwork and champions continued education and process improvement?

Atlas Tech, a veteran-owned IT company serving multiple DoD customers in support of America's warfighters, is looking for a Tier 3 Help Desk Support Technician in Charleston, SC.

The Help Desk Support Technician will serve as a subject matter expert for U.S. Navy Network Systems utilizing Microsoft and Linux servers as well as routers and switches from various vendors.

Pay Range: $70,000 to $90,000, depending on experience

You Will:

  • Assist in performing distance and/or onsite support of networks, servers and data communications paths.
  • Research issues using available resources.
  • Advise customer on appropriate actions.
  • Provide support and integration expertise for U.S. Navy network systems and associated systems.
  • Provide on-site technical assistance to operational units worldwide.
  • Perform systems operations integration for various U.S. Navy network.

You Have:

  • U.S. Citizenship
  • A minimum of a Department of Defense (DoD) Secret level Security Clearance or be able to obtain an interim security clearance prior to hire date.
  • Experienced in TCP/IP and common protocols such as FTP, SSH OSPF, BGP, SNMP, and NTP.
  • Strong troubleshooting skills.
  • CompTIA Security+ CE Certification required.
  • Relevant vendor operating system certification such as CCNA or CCNP is preferred.
  • Minimum 4 years experience as a Technician, System Admin, Field Engineer or System Analyst.
  • Strong work ethic and commitment to quality.
  • Strong written and oral communication skills and ability to communicate with all levels of personnel.
  • Experience with Microsoft Office Suite.
  • Experience with Windows System Administration
  • Strong multi-tasking skills and the ability to balance multiple goals and priorities.
  • Ability to work with teammates and technical experts in a highly collaborative environment.
  • Ability to handle tasks of moderate scope providing solutions that are innovative and timely.
  • Basic knowledge with installation and maintenance of network cabling.
  • Ability to perform software installations, including configuration and troubleshooting.
  • Ability to problem solve efficiently and quickly.
  • Self-starter exhibiting personal initiative to learn, teach, be flexible and have a passion for IT.

In addition to a great culture at Atlas Tech, we pride ourselves on our Core Values of Learning; Teaching; Passion; and Flexibility. We have been recognized in the top 25 in both South Carolina and Virginia as one of the Best Places to Work for three straight years. We have also been honored with the US DoL Hire Vets Gold Award since 2020.

What to hear more? Read on to see what our Team Members say about their experience:

“Atlas Tech has the culture, trust, and fairness that you expect of the best of communities. I feel lucky to be part of their amazing journey of growth as a standout organization.” - Syed

“You are not just a number here at Atlas. I have been with Atlas for over 13 years now I can say that Atlas displays a genuine interest in its employees. This is evidenced in its commitment to mentoring every employee and providing educational paths for each employee’s personal and professional growth within the company.” - Ian

Atlas Tech offers a competitive salary, generous benefits package, and an opportunity to make a positive impact in your own community.