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Bilingual Customer Service Representative

2 months ago


Daytona Beach, United States Florida One Insurance Full time $46,133 - $65,405
Job DescriptionJob Description

Join Florida One Insurance as a Full-Time Bilingual Customer Service Representative and elevate your career in a vibrant, customer-centric environment This onsite position invites you to engage with diverse clients, solving their insurance needs while embracing our core values of empathy and integrity. You'll collaborate with a dynamic team, where fun meets flexibility, fueling both personal and professional growth. Enjoy a competitive salary ranging from $46,133 to $65,405 per year, reflecting your skills and dedication. You can enjoy great benefits such as Medical, Dental, Vision, Life Insurance, Competitive Salary, and Paid Time Off. Your contributions will drive meaningful relationships and impact within the community.

Don't miss this thrilling opportunity to be part of our energetic culture at Florida One Insurance, where your voice matters and every day is an adventure

Florida One Insurance: Who We Are

Florida One Insurance Agency is a leading insurance company committed to delivering exceptional products/services and unparalleled customer experiences. We take pride in our diverse team, where every member plays a crucial role in ensuring customer satisfaction and success. We work with a wide range of reputable insurance carriers to ensure that you receive the best coverage at the most competitive rates. Our commitment to excellence means that you can trust us to guide you through every step of the insurance process, from selecting the right policy to handling claims with efficiency and care.

Make a difference as a Bilingual Customer Service Representative

As a Customer Service Representative Sales Insurance Agent at Florida One Insurance, your exciting day begins with a strategic review of your agenda, setting the stage for success. You'll dive into emails and voicemails to prioritize urgent client needs, ensuring no opportunity goes unnoticed. Engaging with both potential and existing clients, you'll make inbound and outbound calls, presenting tailored insurance solutions that resonate with their coverage requirements.

Your role encompasses handling inquiries about policy details, processing new applications, and assisting with renewals, all while meticulously updating client records and tracking your sales metrics. Team meetings keep you informed about new products and market trends, fueling your ability to excel. As your shift winds down, you document every interaction and prepare for an even more thrilling day ahead, striking the perfect balance between persuasive sales techniques and genuine customer care to achieve your targets and deliver exceptional service.

Would you be a great Bilingual Customer Service Representative?

To thrive as a Customer Service Representative Sales Insurance Agent at Florida One Insurance, a unique blend of skills is essential. First and foremost, exceptional communication abilities are vital; your talent for clearly explaining complex insurance products will empower clients to make informed decisions. A strong problem-solving mindset will allow you to navigate client inquiries and challenges with ease, showcasing your empathetic approach to customer care. Active listening skills are crucial, enabling you to truly understand clients' needs and tailor solutions that fit. Additionally, possessing a persuasive sales attitude will help you engage clients effectively and drive sales.

Being organized is key, as you'll need to manage multiple tasks, follow up on leads, and maintain accurate client records. Lastly, adaptability and a willingness to learn will keep you ahead in a dynamic environment, opening up avenues for personal and professional growth within our vibrant culture.

Connect with our team today

We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities. Let's work together to make great things happen