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Account Manager
3 months ago
Essential Duties & Responsibilities
Sales and Business Development:
- Identify and target potential customers, including automotive repair shops, parts distributers, national accounts and fleets.
- Develop and maintain a strong sales pipeline through prospecting and lead generation.
- Conduct market research to stay informed about industry trends and competitors.
- Build and maintain relationships with existing clients to secure repeat business.
- Negotiate and close sales deals to meet or exceed sales targets.
Product Knowledge:
- Gain a deep understanding of our remanufactured engine component products, their features, benefits, and applications.
- Stay up to date with advancements in engine component technology and our product offerings.
Customer Engagement:
- Provide excellent customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
- Offer technical assistance and guidance to customers regarding turbocharger selection, installation, and maintenance.
Marketing and Promotion:
- Assist in the development of marketing materials such as brochures, catalogs, and online content to promote our remanufactured engine components.
- Participate in trade shows, industry events, and promotional activities to enhance brand awareness and generate leads.
Reporting and Documentation:
- Maintain accurate records of sales activities, customer interactions, and sales performance metrics.
- Prepare sales reports and forecasts for managements review.
Team Collaboration:
- Collaborate with other sales team members and departments to achieve common goals.
- Share market insights and customer feedback to help improve products and services.
Key Qualifications:
- 3-5 years of proven experience in sales, preferably in the heavy and medium duty aftermarket parts industry
- Bachelor’s degree in business, Marketing or significant practical experience in lieu of degree
- Technical knowledge of mechanical or fuel applications preferred
- Ability to travel and making professional sales calls on customers
- Excellent customer service focus with an understanding of cost of service
- Good understanding of both financial reports and the budgeting process
- Computer proficiency with MS Office products including Word, Excel, and Outlook
- Excellent communication, organizational skills, detail orientation and ability to multi-task
Rewards
- Employee Stock Ownership Plan (ESOP)
- Exceptional health benefits
- Vacation and Holiday pay
- 5% 401(k) Match
- Quarterly Bonus program
- Training and Advancement
- Outstanding Company Culture
- 100% Tuition Reimbursement
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