Custom Account Specialist/Designer
2 weeks ago
- IRA Matching
- Bonus based on performance
- Dental insurance
- Paid time off
Gates Flag & Banner Company, Inc. is a small, family-owned business specializing in the sale of stock and custom flags and banners, and the installation and service of flagpoles. We are looking for a reliable Account Specialist/Designer, ready to join our custom team with a strong focus on customer success. This person must have excellent communication skills, have a working knowledge of Adobe Illustrator and be comfortable managing multiple responsibilities in an organized fashion. This a Full-Time, In-Person position in our Forest, VA office.
Expectations:
- Communicate effectively with customers to provide support and create strong relationships.
- Act as the main point of contact for individual accounts to facilitate success throughout the design and ordering process.
- Answer incoming calls and work through the sales process by providing quotes, creating sales orders, and invoicing, using a SAGE Accounting package.
- Learn and be able to educate customers on our custom and stock product offerings and ordering process.
- Utilize Adobe Illustrator to edit/vector logos, resize artwork, and provide original designs for custom flags & banners.
- Utilize a CRM system to track projects and communicate effectively with other internal team members.
- Provide support to customers with a primary focus on custom projects and a secondary focus on stock orders.
Requirements:
- 1-3 Years Experience, Customer Service/Sales/Account Management
- Adobe Illustrator Required, Photoshop a plus
- Be able to multi-task in a fast-paced environment
- Feel comfortable working in a small/micro office environment
- Proficient in Microsoft Office
- Be flexible and independent
- Dependability is a must
- Monday Friday, 8:30AM 5:00PM, In-Person
Benefits:
Paid Vacation & Sick
Medical/Dental Plans
Retirement Matching
Monthly & Yearly Bonuses
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