Custom Account Specialist/Designer

2 weeks ago


Forest, United States Gates Flag & Banner Co., Inc. Full time
Job DescriptionJob DescriptionGates Flag & Banner Company, Inc. is a small, family-owned business specializing in the sale of stock and custom flags and banners, and the installation and service of flagpoles.  We are looking for a reliable Account Specialist/Designer, ready to join our custom team with a strong focus on customer success. This person must have excellent communication skills, have a working knowledge of Adobe Illustrator and be comfortable managing multiple responsibilities in an organized fashion.  This a Full-Time, In-Person position in our Forest, VA office. 

Expectations: 

  • Communicate effectively with customers to provide support and create strong relationships. 
  • Act as the main point of contact for individual accounts to facilitate success throughout the design and ordering process.
  • Answer incoming calls and work through the sales process by providing quotes, creating sales orders, and invoicing, using a SAGE Accounting package. 
  • Learn and be able to educate customers on our custom and stock product offerings and ordering process.
  • Utilize Adobe Illustrator to edit/vector logos, resize artwork, and provide original designs for custom flags & banners.  
  • Utilize a CRM system to track projects and communicate effectively with other internal team members.
  • Provide support to customers with a primary focus on custom projects and a secondary focus on stock orders. 

Requirements: 

  • 1-3 Years Experience, Customer Service/Sales/Account Management
  • Adobe Illustrator Required, Photoshop a plus 
  • Be able to multi-task in a fast-paced environment
  • Feel comfortable working in a small/micro office environment
  • Proficient in Microsoft Office
  • Be flexible and independent
  • Dependability is a must
  • Monday – Friday, 8:30AM – 5:00PM, In-Person

 

Benefits: 

Paid Vacation & Sick Medical/Dental PlansRetirement MatchingMonthly & Yearly Bonuses

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