Custom Account Specialist/Designer
2 weeks ago
Expectations:
- Communicate effectively with customers to provide support and create strong relationships.
- Act as the main point of contact for individual accounts to facilitate success throughout the design and ordering process.
- Answer incoming calls and work through the sales process by providing quotes, creating sales orders, and invoicing, using a SAGE Accounting package.
- Learn and be able to educate customers on our custom and stock product offerings and ordering process.
- Utilize Adobe Illustrator to edit/vector logos, resize artwork, and provide original designs for custom flags & banners.
- Utilize a CRM system to track projects and communicate effectively with other internal team members.
- Provide support to customers with a primary focus on custom projects and a secondary focus on stock orders.
Requirements:
- 1-3 Years Experience, Customer Service/Sales/Account Management
- Adobe Illustrator Required, Photoshop a plus
- Be able to multi-task in a fast-paced environment
- Feel comfortable working in a small/micro office environment
- Proficient in Microsoft Office
- Be flexible and independent
- Dependability is a must
- Monday – Friday, 8:30AM – 5:00PM, In-Person
Benefits:
Paid Vacation & Sick Medical/Dental PlansRetirement MatchingMonthly & Yearly Bonuses
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