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Lead Support Analyst

3 months ago


Chicago, United States Cloudious LLC Full time
Job DescriptionJob DescriptionLead Support Analyst
Location: Remote for now, but needs to be local to Chicago if needed to go onsite.

JD:
Physical/Building Security Systems Business Analyst (Genetech Security Systems)
Experience working as a technical analyst in the physical/building security systems domain
Experience of using, implementing and/or managing Genetech physical security systems
Experience of troubleshooting technical issues in physical/building security systems (network, software, servers, VMS etc.)
Experience of optimizing the physical/building security systems software/server/VMS configuration
Experience in managing physical/building security systems inventory.
Experience in defining configuration specifications and business analysis requirements.
Experience in performing testing on physical/building security systems.
Experience in monitoring network traffic, physical security incidents, Security Operations Centre (SOC) feeds etc.

Top Skills:
1. Genetec Security System
2. Building security system VMS configuration
3. Support