Lead Product Operations Analyst
3 days ago
At DocuSign, we're committed to building trust and making the world more agreeable for our employees, customers, and communities. As a Lead Product Operations Analyst, you'll play a critical role in helping us deliver incredible products to our customers.
Key Responsibilities:- Develop scalable frameworks to support the product lifecycle, using first-hand experience in product to identify areas for improvement, and drive the implementation and governance of best practices and standards that connect operating lines across functions.
- Contribute to business reviews and decision-making forums, providing a neutral perspective based on scorecards and frameworks instituted as part of the product lifecycle governance.
- Drive key business and product decisions to be made cross-functionally among senior leadership teams at pivotal moments in the product life cycle.
- Deliver influential and impactful presentations and other communications that lead to better functional and cross-functional understanding and alignment on objectives and path forward.
- Drive written and verbal communications around the product lifecycle, its intersections with business reviews and other operating rhythms, and clearly articulate decisions needed and path forward in a clear and concise manner to a wide range of partners across functions.
- Identify complex problems and issues across the organization and define/lead programs and processes to solve them.
- Influence and advise team members, critical collaborators, and executive management across organizations to act and drive programs to completion.
- Establish and lead operating processes and tools for effectively managing the organization.
- Champion quick and effective decision-making, and hold self and team members accountable for reaching goals.
- 8+ years minimum related business experience.
- Bachelor's degree.
- Experience working in management consulting, product management, and strategy, analytics, or product operations.
- Experience working closely and influencing product, engineering, marketing, and sales teams.
- Preferred: Bachelor's or Master's degree in Data Analytics or related field, experience working with data visualization tools, including Tableau, business experience related to strategy, operations, or analytics, ability to influence without authority, and ability to tell a story based on data.
- Competitive salary.
- Bonus, equity, and benefits.
- Global benefits, including paid time off, paid parental leave, full health benefits plans, retirement plans, learning and development opportunities, and compassionate care leave.
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