Business Systems Analyst Lead
2 days ago
The Illinois Housing Development Authority (IHDA) is seeking a highly skilled Business Systems Analyst Lead to join our team. As a key member of our Business Analyst Team, you will be responsible for leading the analysis and development of business solutions to support our mission of financing affordable housing in the state of Illinois.
Key Responsibilities:
Facilitate communication between business partners, vendors, and IT systems functions to coordinate system support solutions.
Partner with IT peers, such as Application Development, Infrastructure, and Help Desk, to ensure seamless system support.
Develop and manage timelines for multiple projects, ensuring timely completion and effective resource allocation.
Gather and document requirements and systems operations to assist in system development or modification.
Participate in system development and maintenance decisions, assessing situations and determining appropriate actions or solutions.
Monitor problems reported for existing systems and coordinate business application upgrades and user acceptance testing (UAT).
Provide technical and business support for problems that cannot be resolved by the IT Help Desk.
Identify trends in support of applications and provide feedback for adjustments in training and gaps in processes.
Document systems, write and maintain guides, and develop and maintain systems standards and procedures.
Requirements:
Master's degree in computer science, Information Technology, or related field, or 6-10 years' experience as a Business Systems Analyst.
Strong prioritization, organizational, and communication (oral and written) skills.
Experience authoring business requirements and technical specification documents.
Proficiency with Microsoft Word and Excel.
Ability to work independently and meet time-sensitive project deadlines.
Working knowledge of loan origination and servicing systems or financial accounting systems is a plus.
What We Offer:
Paid time off, plus paid holidays.
Medical/dental/vision/life insurance plans.
Short/long term disability.
Tuition reimbursement.
Flex spending.
401K plan - immediate vesting.
IHDA employees may be eligible for federal loan forgiveness programs.
Must be a resident of Illinois or willing to relocate. Flexible scheduling is available, upon completion of a six-month probationary period.
Equal Opportunity Employer
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