Sales Assistant

2 months ago


Baltimore, United States Dominion Financial Services Full time
Job DescriptionJob DescriptionJob Description:
Dominion Financial Services (DFS) is a mortgage originator for single family real estate. DFS originates two main loan products – a short-term bridge loan for fix & flip investors, and a long-term rental loan for landlords growing their rental portfolios. DFS is thriving in the current competitive environment and shows aggressive quarterly growth. Our current origination volume is $70MM per month. DFS is looking for a detail-oriented Sales Assistant to join our growing team.

Our Company’s Core Values
  • Integrity
  • Accountable & Dependable
  • Team Centric
  • System & Process Oriented
  • Service Ethic
  • Organized Efficiency - Risk Management & Compliance

In This Role You Will
  • Manage incoming calls by prioritizing and directing them appropriately.
  • Monitor and organize a shared email inbox to promptly address important inquiries, requests, and communications, ensuring all critical matters are handled in a timely manner.
  • Provide comprehensive information and guidance on different loan scenarios to external parties, assisting them in understanding various options and making informed decisions.
  • Pre-screen emails and calls to filter out routine or non-urgent matters.
  • Undertake additional administrative responsibilities as needed in day-to-day operations and tasks.
Requirements
  • Advanced verbal and written communication skills
  • Advanced critical thinking and problem-solving skills
  • Ability to navigate a multi-line phone system.
  • Highly organized with the ability to multitask.
  • A desire to work in a fast-paced environment with varied responsibilities
Qualifications
  • 2+ years as a Loan Processor, Loan Officer Assistant, Loan Officer or a related position.
  • Strong written and verbal communication skills.
  • Advanced Customer Service abilities.
  • Proficient in MS Office specifically Outlook, Excel, and Word.
While At Dominion You Will Enjoy
  • Company outings & social events
  • Virtual events

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