Medical Office Receptionist

3 months ago

Knoxville, United States Allergy & Asthma Affiliates Full time
Excellent Staff | Family-oriented Environment | Competitive Pay and Benefits

We're looking for great people to join our team. We're looking for individuals who are passionate about providing exceptional customer service and who maintain a positive, friendly attitude and mindset each and every day. As a Medical Receptionist in our practice, you will be responsible for providing a wide range of clerical duties while coordinating patient visits in check-in and check-out roles. If you are looking for great co-workers, a consistent schedule, and a supportive environment, we invite you apply.

Benefits: Vacation/PTO Leave, Sick Leave, Medical Insurance, 401k Retirement Plan, FSA/HSA options, Paid Holidays, Supplemental Options (Dental, Vision, Life, Disability, etc.), Uniforms, CPR Certification

Qualifications:
  • Excellent people skills and communication skills with great eye contact and a clear and pleasant voice.
  • Neat, well-groomed, professional appearance; body art covered, earrings only preferred.
  • Detail-oriented, able to multitask and work in a fast-paced environment.
  • Reliable and punctual attendance.
  • Strong problem-solving, time management and organizational skills.
  • Knowledge of medical terminology, insurance verification and eligibility preferred but not required.
  • Strong computer and typing skills; learns quickly; experience with electronic medical records preferred.
  • Understanding of confidentiality and handling sensitive patient information.

Responsibilities:
  • Greets, engages, and communicates well with patients and their families while providing an excellent customer service experience.
  • Collaborates with clinical staff and other offices to ensure a seamless patient experience.
  • Serves in check-in, check-out, and medical record roles.
  • Responds to phone inquiries in a timely and professional manner.
  • Performs insurance eligibility and benefits verification.
  • Appointment scheduling, reminders, and confirmation; assesses schedule for optimal patient flow.
  • Maintains accurate and up-to-date demographic and clinical data utilizing EMR and information systems while ensuring confidentiality.
  • Collects copays and payments on account.
  • Manages office supplies, equipment, and inventory.
  • Provides administrative support to management staff as required.
  • Maintains an organized and clean reception area.
  • Perform other clerical and administrative tasks as needed.


About Allergy & Asthma Affiliates:

For over 40 years, Allergy & Asthma Affiliates (Drs. Ellenburg, Frazier, Singer, Robinson & Ellenburg) has been serving East Tennessee by providing allergy, asthma, and immunology care. As a stable and growing practice, our goal has always been and will remain to deliver high-quality medical services for our patients. We have an excellent culture and family-oriented environment that is made possible by our dedicated physicians and staff.

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