Customer Service Representative
2 weeks ago
Benefits Offered:
- Base comp (doe), plus incentive bonus
- Paid time off
- Profit sharing plan
- M-F 9-5 (no weekends/evenings)
- Health prem allowance
- Opportunity for advancement
- Training & development
- Reimbursement of insurance licensing fees after 3 mths if unlicensed
Responsibilities:
- Provides professional insurance customer service experiences by building trust and developing strong customer relationships
- Responds to insurance customer inquiries regarding coverages, billing, claims, or products by following established agency processes and procedures
- Processes change to existing accounts and policies for all customers
- Cross sell additional insurance products based on needs
- Serves as a liaison on behalf of the customer between the agency and various business partners
- Develop new insurance prospective customer to quote and sell all insurance product based on needs
Qualifications:
- Active Property & Casualty and or Life and Health Insurance Licenses required or able to acquire prior to office training
- Current/recent insurance agency experience helpful
- Experience in customer service and retention of customers
- Enthusiastic
- Energetic
- Positive Attitude
- Ability to develop new customers
- Strong work ethics
- Proven ability of success
- Bilingual Spanish
NOTE: This is a position with a local State Farm agent's office, not State Farm Companies..............
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