Business Account Coordinator

1 month ago


Columbia, United States Socket Telecom, LLC Full time
Job DescriptionJob DescriptionDescription:

Hours: Full-Time


As the Business Account Coordinator, you will play a vital role in ensuring quality service by assisting Socket's business customers with questions and routing customer inquiries. You will utilize your communication and management skills through work with an array of Socket customers.


Position Responsibilities:

  • Answering and directing all business client phone calls.
  • Interacting with Business Center Analysts, Network Operations, Account Executives and other departments where necessary to insure customer issues are resolved in a timely manner.
  • Acting as a backup to the Business Center Analyst in-bound phone queue.
  • Making outbound calls for upcoming network maintenance, 6 month follow up calls and emails, and completes surveys for closed tickets. Sending survey results to the Director of Customer Care and Business Center Supervisor.
  • Filing documents for new and current customers. Maintaining the filing system both in the file cabinet and on the file server.
  • Contacting various Telcos with problems or questions regarding ADSL service orders, either through direct contact or via submission of trouble tickets.
  • Performing all cancellation of ADSL service by placing orders with the various ILECs for residential and business customers, updating changes in customer status and documenting cancellations in the appropriate interfaces.
  • Placing Change of Responsibility (COR) and POTS orders/transfers with the various ILECs.
Requirements:
  • Associate’s Degree and/or equivalent work experience in the Telecommunications/Internet field is preferred.
  • Candidates must possess excellent customer service skills, a positive & professional attitude, and a desire to succeed.
  • Must have the ability to multitask, work with little supervision and as a team.

#ZR



  • Columbia, United States University of South Carolina Full time

    Under the supervision of the Finance and Human Resources Director, manages human resources and business activities for the Honors College. As Human Resources Coordinator, manages all aspects of staff searches: posts positions, advertises jobs, organi Coordinator, Business, Staff, Faculty, Human Resource, Accounting

  • Business Coordinator

    4 weeks ago


    Columbia, United States University of South Carolina Full time

    Job Summary The Business Coordinator will be an integral member of the School of Music administrative team. Reporting to the Asst. Dean for Finance, responsibilities include travel processing, purchasing, accounts payable and receivable for the School of Music. Minimum Qualifications Bachelors degree and 2 years of work experience that is directly...


  • Columbia, United States Blend360 Full time

    Job Description We are seeking a dynamic and organized individual to join our team as a Business Coordinator. The ideal candidate shows excitement and eagerness to learn and grow in a fast-paced, high-growth, dynamic environment. In this role, you will provide administrative support and assist in coordinating various projects and initiatives across the...

  • Business Coordinator

    1 month ago


    Columbia, Maryland, United States Blend360 Full time

    Job Description We are seeking a dynamic and organized individual to join our team as a Business Coordinator. The ideal candidate shows excitement and eagerness to learn and grow in a fast-paced, high-growth, dynamic environment. In this role, you will provide administrative support and assist in coordinating various projects and initiatives across the...


  • Columbia, United States Prisma Health Full time

    Inspire health. Serve with compassion. Be the difference. Job Summary This position plays an integral part in the success of the business unit. This position is responsible for applying a comprehensive knowledge of departmental operations to manage the business operations functions of Payor Alignment and Strategies division. Additionally, this position is...

  • Accountant I

    1 month ago


    Columbia, United States SC Student Loan Full time

    Job DescriptionJob DescriptionThe Accountant I is responsible for performing administrative financial functions in the Financial Services department. This position will report to the Vice President of Finance with minimal supervision. This position will apply accounting principles and practices to a range of accounting, budgeting, and other fiscal functions....

  • Accountant

    2 days ago


    Columbia, United States The Planet Group Full time

    Accountant/AnalystDirect HireOnsite - 5 days a week in Columbia, TNAfter training which is likely at least 6 months will allow 1 WFH a week except during ME/YE closes.Must Have:Bachelor's degree (accounting is highly preferred)1 years+ experience in General AccountingExcel - lookups, pivot tables, formulasManufacturing industry experience Nice to have:JD...

  • Accountant

    2 days ago


    Columbia, United States The Planet Group Full time

    Accountant/AnalystDirect HireOnsite - 5 days a week in Columbia, TNAfter training which is likely at least 6 months will allow 1 WFH a week except during ME/YE closes.Must Have:Bachelor's degree (accounting is highly preferred)1 years+ experience in General AccountingExcel - lookups, pivot tables, formulasManufacturing industry experience Nice to have:JD...


  • Columbia, United States Akkodis Full time

    Our client is seeking a senior-level, experienced creative account manager to take ownership of agency and client partner relationships & retention. This is a full time/direct hire position, 50% hybrid. Role: Actively pursue new business opportunities. Drive business by identifying, establishing, and maintaining new and existing accounts through strong...


  • Columbia, United States Akkodis Full time

    Our client is seeking a senior-level, experienced creative account manager to take ownership of agency and client partner relationships & retention. This is a full time/direct hire position, 50% hybrid. Role: Actively pursue new business opportunities. Drive business by identifying, establishing, and maintaining new and existing accounts through strong...

  • Account Supervisor

    4 weeks ago


    Columbia, United States Insight Global Full time

    Position: Account SupervisorCitizenship: USLocation: Columbia, MD 21046(Hybrid schedule – ideally 50% in office but flexible)Openings: 1Duration: Perm Must-HavesUS CitizenshipBachelor’s Degree in Communications, Media, PR, Marketing, or relevant FieldPrior experience working with outside agencies to pursue new creative business opportunities while...


  • Columbia, United States Akkodis Full time

    Our client is seeking a senior-level, experienced creative account manager to take ownership of agency and client partner relationships & retention. This is a full time/direct hire position, 50% hybrid.Role:Actively pursue new business opportunities.Drive business by identifying, establishing, and maintaining new and existing accounts through strong client...

  • ERP Business Lead

    1 month ago


    Columbia, United States Schneider Electric Buildings Critical Systems Full time

    Job DescriptionJob DescriptionSalary: Role Overview:The Business Lead is a pivotal full-time role, serving as a key resource for company leadership to drive project goals and outcomes effectively. Reporting directly to the SSA Entity Leader, the Business Lead role is a high-priority position critical for the success of the project. It requires an individual...

  • ERP Business Lead

    16 minutes ago


    Columbia, United States Schneider Electric Buildings Critical Systems Full time

    Job DescriptionJob DescriptionSalary: Role Overview:The Business Lead is a pivotal full-time role, serving as a key resource for company leadership to drive project goals and outcomes effectively. Reporting directly to the SSA Entity Leader, the Business Lead role is a high-priority position critical for the success of the project. It requires an individual...

  • Account Executive

    1 month ago


    Columbia, United States Agape Care Group Full time

    Overview: Join Our Team as an Account Executive Do you have a knack for coordinating, organizing, and making connections? Are you ready to make a difference in the lives of others and in the community?  We are looking for account executives who are committed to serving our patients with compassion and integrity. As an account executive, you will be...


  • Columbia, United States Certis USA Full time

    **International Business Customer Service Representative** Columbia, MD The International Business Customer Services Representative will report to the Head of International Business with a dotted line to the Logistics Manager. This role will focus on delivering top-of-the-line customer support to Certis Biologicals' international business customers. Duties...

  • Accountant

    4 weeks ago


    Columbia, United States The Susan Horak Group Full time $35,000 - $42,000

    Employment Type Full-Time – Flexible Hours a Possibility – Could be part time for the right person.Compensation: $35,000 to $45,000 annBenefits: Dental, Medical Why Work Here?“We are the right place for you if you enjoy working within a small team that encourages education, creativity, and strong work ethic.”We are a property management office...


  • Columbia, United States Leap Full time

    Job Details Remote Type Fully Remote Job Category Sales Description LEAP OVERVIEW At Leap, we want YOU to be part of our journey as we transform the home improvement industry! Our complete platform paves the way for a new era in efficiency and professionalism for contractors. As a dynamic and remote employer in the B2B SaaS space, we believe in unleashing...


  • Columbia, United States Core 9 Concepts Full time

    Our firm is seeking a full-time Business Development Trainee looking for a career that offers constant coaching, development, and long-term growth. The Business Development Trainee will execute field sales and business development campaigns in order to further the growth and customer acquisition targets of our client. The Business Development Trainee will...


  • Columbia, United States Core 9 Concepts Full time

    Our firm is seeking a full-time Business Development Trainee looking for a career that offers constant coaching, development, and long-term growth. The Business Development Trainee will execute field sales and business development campaigns in order to further the growth and customer acquisition targets of our client. The Business Development Trainee will...