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Technical Inside Sales Representative

4 months ago

Lexington, United States Lexair, inc. Full time
Job DescriptionJob DescriptionSalary:

Technical Inside Sales Representative (CNC Machining)


Job Summary:

We are seeking a highly motivated and experienced Technical Inside Sales Representative to join our team. The ideal candidate will have a strong background in CNC machining and a passion for providing exceptional customer service. As a Technical Inside Sales Representative, you will play a crucial role in driving sales, building relationships with clients, and ensuring customer satisfaction.

Responsibilities:

  • Customer Engagement:
    • Work directly with end users and distributors to achieve product sales goals.
    • Provide technical service to identify customer needs, define problems, and recommend solutions while providing service after the sale.
    • Coordinate with the Sales and Engineering team to provide the best solutions suited to customer needs.
  • Product Knowledge:
    • Demonstrate a deep understanding of our CNC machining products and services.
    • Educate customers on the features, benefits, and applications of our offerings.
    • Provide technical support and guidance to customers during the sales process.
  • Sales Process:
    • Handle inbound inquiries from potential customers via phone, email, and fax.
    • Qualify leads and assess customer requirements.
    • Prepare and deliver quotes, proposals, and presentations.
  • Relationship Building:
    • Cultivate strong relationships with existing clients.
    • Identify opportunities for upselling and cross-selling.
    • Maintain regular communication with customers to address their needs and concerns.
  • Market Research:
    • Stay informed about industry trends, competitor products, and market developments.

Qualifications:

  • Experience:
    • Minimum of 5 years of successful experience in Technical sales, preferably in mechanical, operations, or engineering sales.
    • Experience developing new accounts and expanding existing ones.
    • Familiarity with CNC machining processes and equipment.

 

  • Skills:
    • Excellent communication skills and emotional intelligence in dealing with customers and prospective customers.
    • Reliable, organized, and detail-oriented.
    • Basic blueprints reading and an understanding of specifications and tolerances.
    • Proficient in MS office, including word, excel and ERP systems
    • Familiarity with CNC, CAD/CAM software, and measurement control software preferred.

Benefits:

  • Competitive pay
  • Comprehensive benefits, including health insurance, dental insurance, vision insurance, Life, STD, & LTD.
  • 401(k) with matching.

 

Work Environment:

  • Office Environment
  • This position may involve travel to Trade shows, open houses, client sites and specialized training as needed.

If you are a results-driven professional with a passion for CNC machining and a commitment to customer satisfaction, we encourage you to apply


EEO, including disability and vets